PlaytestCloud vs Userfeel
PlaytestCloud
playtestcloud.com
Userfeel
userfeel.comSide by side
| Figure | PlaytestCloud | Userfeel |
|---|---|---|
| Price from | €1,025/mo | $250/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 6 | 5 |
| Spec score · Crowd Testing Tools | 8.3 (#5) | 8.8 (#1) |
| AI analysis | First Findings AI highlights themes and sentiments, produces summaries and links insights to supporting video clips. | Paid Team and Enterprise tiers include AI Assistant, session summaries, recommendations and sentiment analysis. |
| Founded | 2013 | 2010 |
| Headquarters | Berlin, Germany | London, England, United Kingdom |
| What it does | PlaytestCloud recruits target players, records their gameplay and analyzes the results for game studios. | Userfeel is a cloud usability-research platform that records real users testing websites, apps and prototypes and helps teams analyze the sessions. |
Plans
PlaytestCloud
- Professional Basic — Mobile or PC only€1,025 a month
- Professional Basic — All Platforms€1,130 a month
- Professional Advanced — Mobile or PC only€2,240 a month
- Professional Advanced — All Platforms€2,825 a month
- Enterprise — All PlatformsPriced on request
- Enterprise — Mobile or PC onlyPriced on request
Userfeel
- FreeFree
- Solo$3,000 a year
- Team$5,500 a year
- Enterprise$15,000 a year
- CustomPriced on request
In their own words
PlaytestCloud
PlaytestCloud helps video game studios, publishers, and accelerators collect player feedback. It recruits target players, records gameplay, and analyzes results; the company says recordings, transcripts, and AI analysis arrive within 48 hours. Captures can include screens, voices, touch interactions, survey responses, and think-aloud transcripts. First Findings AI identifies themes and sentiment, summarizes findings, and links insights to supporting video clips. Research formats include single-session, moderated, diary study, kids, competitor, and survey playtests. Studios can target players by demographics, location, age, gender, and gaming interests, using custom targeting and screeners for narrower audiences. The platform supports cloud testing for Unity, Unreal Engine, and Defold Engine games on iOS, Android, PC, browser, and Steam. Annual Professional Basic pricing starts at €1,025 a month for Mobile or PC only. A 14-day trial includes two Video Tokens for two players.
Userfeel
Userfeel gives product teams and agencies tools for usability research, combining AI analysis with feedback from human testers. Researchers can run moderated or unmoderated tests, surveys, card sorts, and tree tests. They can recruit from a panel Userfeel says has over 1 million testers across more than 40 languages, or bring their own participants. Filters include country, language, age, gender, and role. Studies can cover desktop, mobile, tablet, and app contexts. AI tools provide session summaries, sentiment analysis, and recommendations tied to session evidence; voice transcription creates searchable, time-stamped transcripts. The free plan includes 3 credits per month and supports your own tester. Solo costs $3,000 a year; Team is $5,500 a year and Enterprise is $15,000 a year. Userfeel says data is stored in the European Union and reports compliance with ISO/IEC 27001:2022, SOC 2 Type 2, EU GDPR, UK GDPR, and the UK Data Protection Act 2018. Its support and development provider has access to servers and data for those purposes.