Userfeel From $250/mo · Free plan 8.9 Visit 
Lookback
lookback.com
Spec sheet
- Product
- Lookback is a remote user research platform for moderated and unmoderated studies, including interviews and usability testing.Read 5 Oct 2026 · lookback.com
- Intended users
- Lookback describes its platform as supporting product and research teams conducting customer research and sharing findings with stakeholders.Read 5 Oct 2026 · lookback.com
- Security
- Lookback states it undergoes regular SOC 2 Type II audits and adheres to GDPR and CCPA requirements.Read 5 Oct 2026 · lookback.com
- Headquarters
- Palo Alto, CaliforniaRead 28 Sep 2026 · lookback.com
- AI research
- Discover lets researchers query project materials in natural language and links answers to source quotes and video moments.Read 5 Oct 2026 · lookback.com
- Annual billing
- Lookback says paid plans require annual commitments and does not offer monthly billing.Read 5 Oct 2026 · lookback.com
- Dovetail integration
- The Dovetail integration automatically transcodes and uploads recorded videos; transcripts, notes, and insights are not sent.Read 5 Oct 2026 · lookback.com
- MCP
- Lookback's MCP server supports AI tools managing projects, rounds, recordings, and participants, and requires MCP to be enabled and a Collaborator role or above.Read 5 Oct 2026 · lookback.com
- Mobile research
- Dedicated iOS and Android apps capture screen, camera, voice, and on-screen gestures during mobile research.Read 5 Oct 2026 · lookback.com
- Recruitment integration
- Researchers can recruit from the User Interviews participant pool or invite their own participants.Read 5 Oct 2026 · lookback.com
- Research features
- The platform supports stakeholder interviews, participant recruitment, live observation, automatic recording and transcription, and shareable findings and highlight reels.Read 5 Oct 2026 · lookback.com
- Session retention
- After cancellation, recordings are retained for 90 days for paid-plan users and 30 days for trial-only users before permanent deletion.Read 5 Oct 2026 · lookback.com
- Trial limits
- The trial includes five sessions and 60 days of access, requires no credit card, and excludes exports; recruitment is available upon request.Read 5 Oct 2026 · lookback.com
Plans and prices
Freelance $299 a year $299 /year; annual commitment 10 sessions · 1 panel participant included · 1 collaborator seat · unlimited guests · chat support Read 5 Oct 2026 · lookback.com
Team $1,782 a year $1,782 /year; annual commitment 100 sessions · 10 panel participants included · 10 collaborators · unlimited guests · Security Self-Assess · chat support Read 5 Oct 2026 · lookback.com
Insights Hub $4,122 a year $4,122 /year; annual commitment 300 sessions · 30 panel participants included · 30 collaborators · unlimited guests · Security Assessment Assist · priority chat support Read 5 Oct 2026 · lookback.com
Enterprise Priced on request Custom pricing Unlimited sessions · custom panel participant allocation · custom seat configuration · SSO · invoicing/PO · team training · audits · CSM support Read 5 Oct 2026 · lookback.com
Where Specifiction places it
- Consumer Video Feedback Software#4 of 238.2
- Crowd Testing Tools#6 of 258.2
- AI User Research Tools#9 of 338.0
- Usability Testing Software#16 of 528.1
- UX Research Software#10 of 298.0
- User Testing#9 of 258.1
- User Experience Software#13 of 338.0
