Feedier

Spec sheet

Purpose

Feedier consolidates customer feedback from multiple sources, analyzes it with AI, and turns it into business impact insights and prioritized actions.Read 8 Oct 2026 · feedier.ai

Product

Feedier describes itself as a Customer Intelligence Platform that consolidates customer feedback and uses AI to produce analysis, reports, and action plans.Read 8 Oct 2026 · feedier.ai

Intended users

Feedier identifies CX, Customer Insights, Research, Quality, and Operations leaders at mid-market companies, enterprises, and public organizations as intended users.Read 8 Oct 2026 · feedier.ai

API

Feedier offers an authenticated REST API for verbatims, metadata, topics, queries, feedback assignment, and workflow control.Read 8 Oct 2026 · feedier.ai

Integrations

Feedier lists 20+ native connectors and says it supports API and SFTP imports; its platform page names Salesforce, HubSpot, BigQuery, Snowflake, Power BI, Dynamics 365, and Microsoft Teams among 100+ integrations.Read 8 Oct 2026 · feedier.ai

Security

Feedier states it is ISO 27001:2022 certified and compliant with SOC 2 standards.Read 8 Oct 2026 · feedier.ai

Support

All plans include implementation, onboarding and training, and a Feedier Deployed Engineer; the support SLA differs by plan.Read 8 Oct 2026 · feedier.ai

Access controls

Feedier lists workspaces, teams, roles, SSO, audit trails, and granular role-based access controls among its governance features.Read 8 Oct 2026 · feedier.ai

AI analysis

Feedier provides agent-based topic detection, aspect-level sentiment analysis, weak-signal detection, and auditable classifications.Read 8 Oct 2026 · feedier.ai

Analysis

Its AI analyzes feedback by theme, tracks aspect-level sentiment, and detects weak signals.Read 8 Oct 2026 · feedier.ai

Custom connections

Feedier says its team can scope and develop custom connectors for internal systems and provide a test environment.Read 8 Oct 2026 · feedier.ai

Data handling

Feedier says customer data is hosted and processed in the EU and is not used to train AI models.Read 8 Oct 2026 · feedier.ai

Data protection

Feedier says personal data in feedback is automatically anonymized before AI processing and that data is hosted and processed in the EU.Read 8 Oct 2026 · feedier.ai

Intended customers

Feedier says it is designed for complex organizations with multiple teams, business units, brands, or countries.Read 8 Oct 2026 · feedier.ai

Pricing

Prices are scoped to the customer's business units, feedback sources, teams, and delivery cadence, and are provided by contacting sales.Read 8 Oct 2026 · feedier.ai

Reporting

Feedier provides living reports, presentation mode, PowerPoint and PDF export, and scheduled distribution.Read 8 Oct 2026 · feedier.ai

Security certification

Feedier says it is ISO 27001:2022 certified and compliant with SOC 2 standards.Read 8 Oct 2026 · feedier.ai

Support and delivery

The platform page says deployments include structured implementation, a dedicated expert, and ongoing AI recalibration.Read 8 Oct 2026 · feedier.ai

Surveys

The platform includes NPS, CSAT, and CES surveys with conditional logic, distributed by email, SMS, link, or web widget.Read 8 Oct 2026 · feedier.ai

Plans and prices

Every Feedier plan and price →

Where Specifiction places it

• Consumer Video Feedback Software#6 of 237.8
• Customer Satisfaction Software#10 of 247.6
• Customer Experience Management Software#18 of 347.6
• Customer Feedback Software#46 of 597.5