Feedier vs PlaybookUX
Feedier
feedier.ai
PlaybookUX
playbookux.comSide by side
| Figure | Feedier | PlaybookUX |
|---|---|---|
| Price from | — | $450/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | — |
| Plans published | 3 | 4 |
| Spec score · Consumer Video Feedback Software | 7.8 (#6) | 8.5 (#2) |
| Analysis | Its AI analyzes feedback by theme, tracks aspect-level sentiment, and detects weak signals. | Researchers can use transcripts, notes, tags, video clips, highlight reels, heat maps, and task success analytics to analyze studies. |
| Data protection | Feedier says personal data in feedback is automatically anonymized before AI processing and that data is hosted and processed in the EU. | The security page states that data in transit uses TLS and data at rest is encrypted with AES-256, and that customers can permanently delete their data. |
| Purpose | Feedier consolidates customer feedback from multiple sources, analyzes it with AI, and turns it into business impact insights and prioritized actions. | PlaybookUX is an all-in-one platform for recruiting participants, conducting qualitative and quantitative research, and analyzing and organizing findings. |
| Support | All plans include implementation, onboarding and training, and a Feedier Deployed Engineer; the support SLA differs by plan. | All customers have access to chat support, while enterprise customers are assigned a dedicated customer success manager. |
Plans
PlaybookUX
- Self-serveFree
- Scale$5,400 a year
- Pro$8,800 a year
- EnterprisePriced on request
In their own words
PlaybookUX
PlaybookUX is a research platform for recruiting participants, running studies and organizing findings. Researchers can conduct unmoderated tests, moderated interviews, card sorting, tree testing, surveys, five-second tests, first-click tests and preference tests. Its stated panel has more than 7 million vetted consumer and professional participants, and users can also bring their own. Analysis tools include transcripts, notes, tags, video clips, highlight reels, heat maps and task-success analytics. AI features include follow-up questions, summaries, sentiment analysis, pattern detection, screener and script generation, and AI personas. The Figma integration imports prototypes and supports goal-completion metrics, misclick tracking, and heat and click map overlays. It also offers an API and MCP layer for connecting data with other tools and automating project creation. The platform supports web, Android, iOS, macOS and Windows, including native Android and iOS app research. Self-serve is free and allows 50 sessions annually; Scale costs $5,400 a year and Pro costs $8,800 a year.