Feedier vs Loop11
Feedier
feedier.ai
Loop11
loop11.comSide by side
| Figure | Feedier | Loop11 |
|---|---|---|
| Price from | — | $199/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | — |
| Plans published | 3 | 3 |
| Spec score · Consumer Video Feedback Software | 7.8 (#6) | 8.4 (#3) |
| Analysis | Its AI analyzes feedback by theme, tracks aspect-level sentiment, and detects weak signals. | Reporting features include AI insights, clickstream analytics, heatmaps, and user session recording and replay. |
| Integrations | Feedier lists 20+ native connectors and says it supports API and SFTP imports; its platform page names Salesforce, HubSpot, BigQuery, Snowflake, Power BI, Dynamics 365, and Microsoft Teams among 100+ integrations. | The Slack integration shares study notes and video clips and sends project milestone updates to selected Slack channels. |
| Intended users | Feedier identifies CX, Customer Insights, Research, Quality, and Operations leaders at mid-market companies, enterprises, and public organizations as intended users. | Loop11 says it is used by UX consultancies, agencies, government organizations, education, nonprofits, web designers and developers, and online businesses. |
| Product | Feedier describes itself as a Customer Intelligence Platform that consolidates customer feedback and uses AI to produce analysis, reports, and action plans. | Loop11 is an online usability testing platform for studies on websites, apps, prototypes, and wireframes. |
| Security | Feedier states it is ISO 27001:2022 certified and compliant with SOC 2 standards. | Loop11's data processing agreement states that its data center partners maintain independently validated SOC 2 and ISO 27001 security programs and that Loop11 regularly conducts penetration testing. |
| Support | All plans include implementation, onboarding and training, and a Feedier Deployed Engineer; the support SLA differs by plan. | Loop11 lists [email protected] as its support contact. |
Plans
In their own words
Loop11
Loop11 is an online usability testing platform for studies of websites, apps, prototypes, and wireframes. It supports moderated and unmoderated testing, information architecture studies, true-intent research, A/B tests, benchmarking, and search-findability studies. Teams can examine results with clickstream analytics, heatmaps, session recordings and replay, and AI insights. Its AI Insights feature uses OpenAI and ChatGPT to analyze task results and create participant summaries, findings, and design recommendations. Studies can run on Apple and Windows computers, iPhones and iPads, and Android phones and tablets. No-code studies can use a desktop browser extension or mobile apps. A Slack integration shares study notes and video clips and sends milestone updates to selected channels. Loop11 lists a 14-day free trial with three studies and Enterprise features, with no credit card required. Pricing starts at $179/mo (annual); listed Rapid Insights and Pro plans cost $199 a month and $399 a month. Participants are bring-your-own, and recruitment, consulting, moderator services, and extra team members are outside listed plans.