| Price from | — | $24.92/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | — |
| Plans published | 3 | 4 |
| Spec score · Consumer Video Feedback Software | 7.8 (#6) | 8.2 (#4) |
| Intended users | Feedier identifies CX, Customer Insights, Research, Quality, and Operations leaders at mid-market companies, enterprises, and public organizations as intended users. | Lookback describes its platform as supporting product and research teams conducting customer research and sharing findings with stakeholders. |
| Product | Feedier describes itself as a Customer Intelligence Platform that consolidates customer feedback and uses AI to produce analysis, reports, and action plans. | Lookback is a remote user research platform for moderated and unmoderated studies, including interviews and usability testing. |
| Security | Feedier states it is ISO 27001:2022 certified and compliant with SOC 2 standards. | Lookback states it undergoes regular SOC 2 Type II audits and adheres to GDPR and CCPA requirements. |
