Feedier vs Userfeel
Feedier
feedier.ai
Userfeel
userfeel.comSide by side
| Figure | Feedier | Userfeel |
|---|---|---|
| Price from | — | $250/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | — |
| Plans published | 3 | 5 |
| Spec score · Consumer Video Feedback Software | 7.8 (#6) | 8.9 (#1) |
| AI analysis | Feedier provides agent-based topic detection, aspect-level sentiment analysis, weak-signal detection, and auditable classifications. | Paid Team and Enterprise tiers include AI Assistant, session summaries, recommendations and sentiment analysis. |
| Intended users | Feedier identifies CX, Customer Insights, Research, Quality, and Operations leaders at mid-market companies, enterprises, and public organizations as intended users. | Userfeel describes its service as continuous user research for product teams, agencies, and ecommerce brands. |
| Product | Feedier describes itself as a Customer Intelligence Platform that consolidates customer feedback and uses AI to produce analysis, reports, and action plans. | Userfeel provides product teams and agencies with AI-driven research tools and human insights for usability research. |
| Reporting | Feedier provides living reports, presentation mode, PowerPoint and PDF export, and scheduled distribution. | Users can create highlight videos, attach notes to video moments and invite collaborators. |
| Support | All plans include implementation, onboarding and training, and a Feedier Deployed Engineer; the support SLA differs by plan. | Userfeel says its development and support are provided by Netstudio EE, whose employees have access to Userfeel servers and data for those purposes. |
Plans
Userfeel
- FreeFree
- Solo$3,000 a year
- Team$5,500 a year
- Enterprise$15,000 a year
- CustomPriced on request
In their own words
Userfeel
Userfeel gives product teams and agencies tools for usability research, combining AI analysis with feedback from human testers. Researchers can run moderated or unmoderated tests, surveys, card sorts, and tree tests. They can recruit from a panel Userfeel says has over 1 million testers across more than 40 languages, or bring their own participants. Filters include country, language, age, gender, and role. Studies can cover desktop, mobile, tablet, and app contexts. AI tools provide session summaries, sentiment analysis, and recommendations tied to session evidence; voice transcription creates searchable, time-stamped transcripts. The free plan includes 3 credits per month and supports your own tester. Solo costs $3,000 a year; Team is $5,500 a year and Enterprise is $15,000 a year. Userfeel says data is stored in the European Union and reports compliance with ISO/IEC 27001:2022, SOC 2 Type 2, EU GDPR, UK GDPR, and the UK Data Protection Act 2018. Its support and development provider has access to servers and data for those purposes.