Acefone vs PortSIP PBX
Acefone
acefone.comPortSIP PBX
portsip.comSide by side
| Figure | Acefone | PortSIP PBX |
|---|---|---|
| Price from | — | Free |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | — |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 9 | 5 |
| Spec score · Business Phone Systems | 9.2 (#6) | 8.7 (#23) |
| Auto attendant | An auto-attendant acts as a virtual receptionist that greets callers and routes them. | Yes |
| Business numbers | multiple | multiple |
| Call routing | custom | custom |
| Desktop and mobile apps | Yes | Yes |
| Free plan | No | Yes |
| Included users | 6 | 3 |
| Integrations | Listed integrations include Zoho, Salesforce, Microsoft Dynamics 365, HubSpot, Freshworks, Freshdesk, Zendesk, Bitrix24, LeadSquared, Kapture, Microsoft Teams and Google Workspace. | Microsoft 365 integration supports user provisioning, SSO in web and native apps, and directory and contact synchronization. |
| Product | Acefone describes itself as a cloud-based communications provider for businesses, with AceX products including Interactions Hub, API Connect, and Campaigns. | PortSIP PBX is a multi-tenant communications platform for service providers and MVNOs offering Cloud PBX, UCaaS, CPaaS, and CCaaS services. |
| Support | The Professional plan includes 24x7 chat support and 16x5 call support; Ultra includes 24x7 chat and call support. | The product page advertises 24 x 7 support. |
Plans
Acefone
- Professional₹1,599 a month
- Ultra₹1,999 a month
- EnterprisePrice not published
- Toll Free Number$4.99 a month
- Professional$19.99 a month
- Ultra$29.99 a month
- Professional (Contact Center Studio, India)₹1,599 a month
- Ultra (Contact Center Studio, India)₹1,999 a month
- Enterprise (Contact Center Studio)Priced on request
PortSIP PBX
- Free EditionFree
- Licensed Edition — PerpetualPrice not published
- Licensed Edition — AnnualPrice not published
- Annual licensePriced on request
- Perpetual licensePriced on request
In their own words
PortSIP PBX
PortSIP PBX is a multi-tenant communications platform for service providers and MVNOs offering Cloud PBX, UCaaS, CPaaS, and CCaaS services. It brings together call routing, SMS, WhatsApp, team messaging, contact center functions, and voice and video meetings. Customers can run it in their own data center, on premises, or on Azure, AWS, and Google Cloud; Docker deployment is supported. PortSIP says a deployment can support 50,000–100,000 simultaneous online users. Contact center tools include skill-based routing, queue strategies, wallboards, analytics, callback, and real-time monitoring and training. AI features include call and voicemail transcription, generated notes and summaries, and sentiment analysis. Microsoft 365 integration supports user provisioning, SSO, and directory and contact synchronization. Developer options include REST APIs, Pub/Sub, messaging APIs, webhooks, a calling SDK, and call control APIs. The Free Edition costs nothing and includes all features, up to two simultaneous calls, and three extensions. Paid perpetual and annual licenses provide access to all features and are based on extension users; prices require a quote. The platform and its apps support SRTP and DTLS-SRTP media encryption, with AES-256 when enabled. The product page advertises 24 x 7 support.