Acefone vs Telavox Phone System
Acefone
acefone.comTelavox Phone System
telavox.comSide by side
| Figure | Acefone | Telavox Phone System |
|---|---|---|
| Price from | — | £29/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 9 | 2 |
| Spec score · Business Phone Systems | 9.2 (#6) | 8.6 (#35) |
| Auto attendant | An auto-attendant acts as a virtual receptionist that greets callers and routes them. | Yes |
| Business numbers | multiple | multiple |
| Call routing | custom | The switchboard includes IVR menus, configurable call queues, callbacks, welcome messages, delayed response groups, and shared voicemail. |
| Desktop and mobile apps | Yes | Yes |
| Integrations | Listed integrations include Zoho, Salesforce, Microsoft Dynamics 365, HubSpot, Freshworks, Freshdesk, Zendesk, Bitrix24, LeadSquared, Kapture, Microsoft Teams and Google Workspace. | The integration catalog includes Microsoft Teams, Salesforce, Zendesk, HubSpot, Microsoft 365, Google Workspace, and Microsoft Entra ID. |
| Intended customers | The company describes its communications products as serving businesses worldwide and says it serves over 500 enterprises. | Telavox says its platform helps service providers grow and is built for operator needs, with a B2B customer base. |
| Product | Acefone describes itself as a cloud-based communications provider for businesses, with AceX products including Interactions Hub, API Connect, and Campaigns. | Telavox describes its phone system as a full cloud PBX for business calls, switchboard, queues, and voicemail across desk phones, desktop, web, and mobile. |
| Support | The Professional plan includes 24x7 chat support and 16x5 call support; Ultra includes 24x7 chat and call support. | The UK shop describes its AI Receptionist Pro plan as including 24/7 support. |
| Trial | Professional and Ultra include a seven day free trial with limited calling. | The UK shop offers a free trial of its AI receptionist, without stating a trial duration on the page. |
Plans
Acefone
- Professional₹1,599 a month
- Ultra₹1,999 a month
- EnterprisePrice not published
- Toll Free Number$4.99 a month
- Professional$19.99 a month
- Ultra$29.99 a month
- Professional (Contact Center Studio, India)₹1,599 a month
- Ultra (Contact Center Studio, India)₹1,999 a month
- Enterprise (Contact Center Studio)Priced on request
Telavox Phone System
- Fixed Premium£29 a month
- Fixed MaxPriced on request
In their own words
Telavox Phone System
Telavox Phone System has no write-up on Specifiction yet; its figures are above.