Acefone vs Yeastar P-Series Cloud Edition
Acefone
acefone.comYeastar P-Series Cloud Edition
yeastar.comSide by side
| Figure | Acefone | Yeastar P-Series Cloud Edition |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 9 | 0 |
| Spec score · Business Phone Systems | 9.2 (#6) | 8.5 (#38) |
| Spec score · Cloud PBX Software | 9.3 (#1) | 7.7 (#18) |
| Auto attendant | An auto-attendant acts as a virtual receptionist that greets callers and routes them. | Yes |
| Call routing | custom | custom |
| Desktop and mobile apps | Yes | Yes |
| Founded | 2019 | 2006 |
| Free plan | No | No |
| Integrations | Listed integrations include Zoho, Salesforce, Microsoft Dynamics 365, HubSpot, Freshworks, Freshdesk, Zendesk, Bitrix24, LeadSquared, Kapture, Microsoft Teams and Google Workspace. | The app marketplace lists integrations including Microsoft Teams, WhatsApp, Outlook, Facebook Messenger, and SMS. |
| Product | Acefone describes itself as a cloud-based communications provider for businesses, with AceX products including Interactions Hub, API Connect, and Campaigns. | Yeastar Cloud PBX brings telephony, contact center, and integrations together in one platform for business operations. |
| Support | The Professional plan includes 24x7 chat support and 16x5 call support; Ultra includes 24x7 chat and call support. | Yeastar provides a support portal for common problems and technical assistance. |
| Trial | Professional and Ultra include a seven day free trial with limited calling. | The 30-day free trial includes 10 extensions, 10 concurrent calls, and full feature access, with no credit card required. |
Plans
Acefone
- Professional₹1,599 a month
- Ultra₹1,999 a month
- EnterprisePrice not published
- Toll Free Number$4.99 a month
- Professional$19.99 a month
- Ultra$29.99 a month
- Professional (Contact Center Studio, India)₹1,599 a month
- Ultra (Contact Center Studio, India)₹1,999 a month
- Enterprise (Contact Center Studio)Priced on request
In their own words
Yeastar P-Series Cloud Edition
Yeastar P-Series Cloud Edition brings business telephony, contact center functions and integrations together in a cloud platform. Users can make and receive calls through mobile, desktop or browser clients, with audio and video calls, screen-sharing meetings, messaging and real-time presence. Call handling includes custom routing, an auto attendant and voicemail transcription. Contact center functions cover inbound call management, outbound campaigns and messaging through WhatsApp, SMS, Facebook and Live Chat. Integrations include Microsoft Teams, Outlook, Google Workspace, Microsoft Entra ID, Red Hat SSO and CRM systems such as Salesforce, HubSpot and Zoho. CRM connections can enable click-to-call, call pop-ups and record synchronization; helpdesk connections support dialing, call logging, contact synchronization and ticket creation. The API can query PBX status, configure features, control calls and monitor events, but requires firmware 84.7.0.17 or later and API enablement. A 30-day trial includes 10 extensions and 10 concurrent calls, with full feature access and no credit card required. Optional AI Receptionist and call transcription require add-on subscriptions. Yeastar was founded in 2006 and is headquartered in Xiamen, China.