ACTIVE Camp & Class Manager vs Race Roster
ACTIVE Camp & Class Manager
activenetwork.comRace Roster
raceroster.comSide by side
| Figure | ACTIVE Camp & Class Manager | Race Roster |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 1 | 0 |
| Spec score · Registration Software | 7.8 (#12) | 6.7 (#21) |
| Fees | ACTIVE charges registration fees per registration and payment processing fees for credit card or eCheck payments; the account-specific rates are available from the account manager. | Organizers generally use the services at no cost, while Race Roster charges service fees on processed registrations, purchases, and donations; fee amounts are determined by Race Roster. |
| Headquarters | Atlanta, Georgia, United States | Race Roster North America Corp. lists its mailing address as 186 York Street, London, Ontario, Canada. |
| Purpose | CCM combines registration, payments, attendance, communications, and other program management tasks for camps, classes, schools, and enrichment programs. | Race Roster offers technology for event organizers, timers, and fundraising coordinators to create and manage in-person and virtual events. |
| Registration | Online registration includes streamlined form tracking, automated waitlists, a self-serve parent portal, multi-child registration, and confirmation emails. | Registration features include mobile-friendly forms, conditional questions, participant and team management, merchandise sales, reporting, refunds, and transfers. |
| Security | The vendor states that its payment processing has Level 1 Payment Processor Certification, undergoes a mandatory PCI compliance audit, and is tested against more than 200 controls. | Race Roster says checkout data uses 256-bit SSL encryption, it is PCI-DSS compliant and does not store credit card data, and event and user information is encrypted at rest. |
| Support | Support packages list 24/7 Help Center access, email case submission, weekday phone support from 8 a.m. to 5 p.m. Central, and live chat; higher tiers add a 24-hour email response time or a technical account manager. | The About page lists summer support hours for North America and Oceania, including weekday and weekend coverage in North America. |
Plans
ACTIVE Camp & Class Manager
- Camp & Class ManagerPriced on request
In their own words
ACTIVE Camp & Class Manager
ACTIVE Camp & Class Manager (CCM) brings registration, payments, scheduling, attendance, communications, and reporting together for camps, classes, schools, and enrichment programs. Online registration supports form tracking, automated waitlists, parent self-service, multi-child registration, and confirmation emails. Organizations can accept online payments, offer merchandise at checkout, and track inventory. Scheduling includes one-to-one bookings and lesson management; attendance tools cover check-in and check-out tracking and electronic signatures. Communication options include email marketing, text messages, authorized pickup management, and mobile alerts through Captivate. CCM provides customizable automated reports, including financial and real-time participant reporting. Its APIs cover organization data such as sessions, registrations, payments, people, and family relationships, with API keys used for new access. Staff can use ACTIVE Connect for check-in and check-out, while agencies can offer a branded consumer app through Captivate for iOS and Android. Pricing is on request. Registration and payment processing fees also apply, with account-specific rates available from an account manager.
Race Roster
Race Roster has no write-up on Specifiction yet; its figures are above.