ACTIVE Camp & Class Manager
activenetwork.com
What it is
ACTIVE Camp & Class Manager (CCM) brings registration, payments, scheduling, attendance, communications, and reporting together for camps, classes, schools, and enrichment programs. Online registration supports form tracking, automated waitlists, parent self-service, multi-child registration, and confirmation emails. Organizations can accept online payments, offer merchandise at checkout, and track inventory. Scheduling includes one-to-one bookings and lesson management; attendance tools cover check-in and check-out tracking and electronic signatures. Communication options include email marketing, text messages, authorized pickup management, and mobile alerts through Captivate. CCM provides customizable automated reports, including financial and real-time participant reporting. Its APIs cover organization data such as sessions, registrations, payments, people, and family relationships, with API keys used for new access. Staff can use ACTIVE Connect for check-in and check-out, while agencies can offer a branded consumer app through Captivate for iOS and Android. Pricing is on request. Registration and payment processing fees also apply, with account-specific rates available from an account manager.
Spec sheet
- Purpose
- CCM combines registration, payments, attendance, communications, and other program management tasks for camps, classes, schools, and enrichment programs.Read 30 Sep 2026 · activenetwork.com
- API
- CCM provides APIs for organization data including seasons, sessions, registrations, payments, people, and family relationships; new API access uses API keys.Read 30 Sep 2026 · support.activenetwork.com
- Mobile apps
- ACTIVE Connect is a staff app for checking participants in and out, and ACTIVE Captivate lets agencies offer consumers a dedicated, agency-branded mobile experience through iOS and Android app stores.Read 30 Sep 2026 · support.activenetwork.com
- Security
- The vendor states that its payment processing has Level 1 Payment Processor Certification, undergoes a mandatory PCI compliance audit, and is tested against more than 200 controls.Read 30 Sep 2026 · activenetwork.com
- Support
- Support packages list 24/7 Help Center access, email case submission, weekday phone support from 8 a.m. to 5 p.m. Central, and live chat; higher tiers add a 24-hour email response time or a technical account manager.Read 30 Sep 2026 · support.activenetwork.com
- Headquarters
- Atlanta, Georgia, United StatesRead 28 Sep 2026 · activenetwork.com
- Founded
- 1999Read 28 Sep 2026 · activenetwork.com
- Communications
- Communication features include email marketing, text messaging, authorized pickup management, and mobile alerts through the Captivate app.Read 30 Sep 2026 · activenetwork.com
- Feature compatibility
- The new consumer registration interface cannot be enabled when Session Groups or Membership is enabled on the agency account.Read 30 Sep 2026 · support.activenetwork.com
- Fees
- ACTIVE charges registration fees per registration and payment processing fees for credit card or eCheck payments; the account-specific rates are available from the account manager.Read 30 Sep 2026 · support.activenetwork.com
- Payments
- The product supports integrated online payments, multiple payment options, merchandise sales at checkout, and inventory tracking.Read 30 Sep 2026 · activenetwork.com
- Privacy and compliance
- ACTIVE says it has tools and processes for GDPR requirements and that its business is independently assessed against security standards to protect participant information.Read 30 Sep 2026 · activenetwork.com
- Registration
- Online registration includes streamlined form tracking, automated waitlists, a self-serve parent portal, multi-child registration, and confirmation emails.Read 30 Sep 2026 · activenetwork.com
- Reporting
- CCM offers customizable automated reports, financial reports, real-time participant reporting, and credit balance expiration.Read 30 Sep 2026 · activenetwork.com
- Scheduling and attendance
- Scheduling tools include one-to-one booking, lesson schedule management, check-in and check-out tracking, and electronic signatures.Read 30 Sep 2026 · activenetwork.com
Plans and prices
Strong points and limits
Strong points
- Automated waitlists and multi-child registration
- Supports online payments and merchandise sales
- Tracks check-in, check-out, and signatures
- Offers APIs for organization data
Limits
- Pricing is available on request
- Registration and payment processing fees apply
- New registration interface conflicts with Session Groups or Membership
Who it suits
CCM suits camps, schools, classes, and enrichment programs that need registration, attendance, payment, and communication workflows in one system. It may also suit organizations that need APIs or branded mobile access for consumers.
Verdict
CCM covers many program operations, from registration and scheduling to reporting and mobile check-in. Buyers should ask about pricing and fees, and check whether the new consumer registration interface is compatible with their account setup.
Where Specifiction places it
- Camp Management Software#8 of 297.8
- Registration Software#12 of 287.8