ActiveFence UGC Protection vs Smart Moderation
ActiveFence UGC Protection
alice.ioSmart Moderation
smartmoderation.comSide by side
| Figure | ActiveFence UGC Protection | Smart Moderation |
|---|---|---|
| Price from | — | $99/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| API | Yes | Yes |
| Plans published | 0 | 3 |
| Spec score · Social Media Moderation Software | 7.8 (#12) | 8.4 (#7) |
| Founded | 2018 | The maker's company page says work began in 2014 after two engineers started research and development. |
| Headquarters | New York, USA and Tel Aviv, Israel | San Francisco, California, United States |
| Integrations | The official documentation lists content moderation setup guides and API documentation; it does not name specific UGC product integrations on those pages. | The pricing page lists Facebook Pages, Facebook Ads, Facebook Comments Plugin, Instagram Profiles, Instagram Ads, YouTube Channels, API integrations, and HubSpot Blogs as supported platforms. |
| Support | Alice’s documentation lists support at [email protected]. | The pricing table lists online support and specifies email support under Premium (SLA) Support for Basic and Pro. |
Plans
Smart Moderation
- BASIC$99 a month
- PRO$249 a month
- ENTERPRISEPriced on request
In their own words
ActiveFence UGC Protection
ActiveFence UGC Protection is a cloud trust-and-safety layer for social platforms and marketplaces hosting user-generated content. It detects, prevents and responds to online harm through automated moderation, live threat feeds and expert investigation. Alice reports analysis of 750M+ daily signals, coverage across 117+ languages, protection of 3B+ users and 95%+ removal accuracy. Monitoring covers harmful content, viral narratives and coordinated manipulation across languages and regions, with continuous observation of the clear, deep and dark web. ActiveMind gives moderation teams tools to validate, flag and respond across text, images, audio and video. ActiveScore is a REST API returning risk scores for those media types, users and collections. The default API limit is 50 requests per second per project, and an Alice platform account opened by a representative is required. Dedicated analysts, researchers and policy experts investigate threats. Alice says it maintains and is annually audited on a SOC 2 certificate. Pricing is on request, with a demo invitation rather than listed trial terms.
Smart Moderation
Smart Moderation provides AI-assisted comment moderation for brands, agencies, and social media management tools. Its machine-learning and language-processing systems detect offensive content, abusive language, spam, trolling, and bot attacks. Users can choose automatic removal or have comments flagged for a person to review. Comments are collected continuously, and the service says harmful comments can be removed within one minute or less of posting. Manual mode can learn from users’ decisions, while an optional keyword blacklist can identify custom terms and altered spellings or spacing. Core networks are Facebook, Instagram, and YouTube; listed integrations also include their pages, ads, comments plugin, profiles, and channels, plus API integrations and HubSpot Blogs. Plans include one profile and one user at $79/mo billed yearly for Basic, or up to three profiles and one user at $199/mo billed yearly for Pro. Enterprise pricing is custom. An iOS app is listed, and the service offers a free trial but no free plan.