ActivityInfo vs TrueContext
ActivityInfo
activityinfo.org
TrueContext
truecontext.comSide by side
| Figure | ActivityInfo | TrueContext |
|---|---|---|
| Price from | €45.42/mo | $400/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | — | Yes |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 3 | 3 |
| Spec score · Mobile Forms Software | 9.3 (#1) | 8.4 (#13) |
| Data protection | The maker says customer data is encrypted in transit and at rest, with traffic encrypted using TLS 1.2 or above. | The security page says data is protected in transit with TLS 1.2 and at rest with AES 256 encryption. |
| Headquarters | The Hague, Netherlands | Kanata (Ottawa), Ontario, Canada |
| Integrations | Documented integrations include Power BI, Tableau, ArcGIS, QGIS, Power Automate, R, Python, JavaScript, webhooks and the MCP server. | Supported connections include Salesforce, ServiceNow, ServiceMax, Microsoft 365, Google Workspace, Box, Dropbox, FTP/SFTP, webhooks, Power BI and Tableau. |
| Intended users | The maker describes the product for social-sector organizations, including UN agencies, NGOs, governments, and nonprofits working in humanitarian relief and international development. | The platform is presented for field service organizations, including industrial equipment, medical equipment, and oil and gas industries. |
| Reporting | Reports include pivot tables, charts, maps, notebooks and dashboards, with exports available in formats including CSV, PDF and XLSX. | All tiers include automated job reports in PDF, DOCX and XLSX formats, instant customer reporting and customized reporting. |
| Security controls | Stated controls include TLS 1.2-or-better encryption, encryption at rest, role and record permissions, audit logs, replicated backups and SSO. | The trust center lists annual third-party audits, penetration testing, disaster recovery, cyber insurance, deletion on request, SSO and a status page. |
| Self-hosting | A self-managed server is available for Windows, Debian/Linux, Docker, Red Hat and standalone Java deployment. | The trial agreement describes hosted software accessed over the internet and does not grant hosting or ownership rights to customers. |
| Support | Plans include ongoing support for named technical contacts, with basic email support and professional support by email and video conferencing. | The Digital plan includes live support via phone, chat, and email. |
| What it does | ActivityInfo is web-based information-management software for partner reporting, monitoring and evaluation, impact measurement, cash assistance and case management in humanitarian and development work. | TrueContext is a low-code field-service workflow platform combining mobile forms, guided workflows, integrations and analytics for field teams. |
Plans
ActivityInfo
- Solo€545 a year
- Programme€3,700 a year
- Enterprise AgreementPriced on request
TrueContext
- Digital$400 a month
- ElitePriced on request
- IntelligentPriced on request
In their own words
ActivityInfo
ActivityInfo is information-management software for partner reporting, monitoring and evaluation, impact measurement, cash voucher assistance, and case management in humanitarian aid, emergencies, and international development. It supports online and offline collection, mobile data capture, collection links, multilingual forms, and validation rules. A no-code relational database builder adds calculated fields, deduplication and merging, record history, and audit logs. Dashboards, maps, pivot tables, charts, and a report designer support analysis. Connections include Power BI, Tableau, ArcGIS, QGIS, Python, R, REST APIs, and webhooks; an MCP server can connect Claude, ChatGPT, and Gemini to databases. Buyers can use hosted SaaS or self-managed deployment. Permissions can be set by folder, form, subform, or record, with single sign-on through Azure Active Directory, Google Workspace, and Okta. ActivityInfo is paid from €545 a year, offers a 30-day trial, and has no free plan. Android, web, API, Linux, Windows, and self-hosted access are listed.
TrueContext
TrueContext is a field service workflow platform for frontline teams, combining context-aware forms with AI-augmented mobile workflows. Its low-code tools support form building, conditional logic, approvals, file uploads, and templates; workflows can dispatch jobs, guide work, and generate job reports. Mobile apps support offline work and data capture where connectivity is unavailable. Integrations named by the maker include ServiceNow, Salesforce, ServiceMax, Microsoft 365, Google Workspace, Dropbox, and Zendesk, with REST API and webhooks also available. The Intelligent tier includes connectors, app-to-app integrations, REST API, and BI integrations; Elite adds on-demand data sources and webhooks. Customers can store data on TrueContext servers or direct it to preferred destinations in their own infrastructure. The maker describes HIPAA and HITECH verification, SOC 2 Type II certification, and Title 21 CFR Part 11 compliance, alongside TLS 1.2 protection in transit and AES 256 encryption at rest. TrueContext states 99.9% system availability. Digital costs $400 a month, billed annually, for the entire team; Intelligent and Elite use custom pricing.