ActivTrak vs DWService
ActivTrak
activtrak.com
DWService
dwservice.netSide by side
| Figure | ActivTrak | DWService |
|---|---|---|
| Price from | $10/mo | $3.33/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | Yes |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 7 | 10 |
| Spec score · Work From Home Software | 9.5 (#1) | 9.4 (#2) |
| API documentation | The help center provides ActivConnect setup documentation, a data glossary, SQL-access instructions, and SCIM, calendar, HRIS, and identity-management guides. | The documentation covers authentication, account, agent and session resources, iframe integration, installer customization and PHP, C# and Java examples. |
| Support | ActivTrak offers three US-based support tiers: Digital Support, Premier Support and Signature Support. | The company says its activities include supporting and assisting customers and users. |
| What it does | ActivTrak is a cloud SaaS workforce-analytics platform that analyzes digital work activity to improve how people work in office or remotely. | DWService provides browser-based remote access after installing its DWAgent on the computer being managed. |
Plans
ActivTrak
- FreeFree
- Work Activity Tracking$10 a month
- Workforce Management$15 a month
- Productivity Optimization$17 a month
- Work Activity Tracking$120 a year
- Workforce Management$180 a year
- Productivity Optimization$204 a year
DWService
- FreeFree
- Entry$4 a month
- Lite$6 a month
- Basic$12 a month
- Advanced$30 a month
- Professional$60 a month
- Premium$120 a month
- Entry$40 a year
- Lite$60 a year
- Basic$120 a year
In their own words
ActivTrak
ActivTrak analyzes digital work activity for workforce analytics and intelligence, with tools intended to help improve work in office or remote settings. Workforce Management provides real-time visibility, productivity trends, and schedule and location adherence. Productivity Optimization separates activity into productive, unproductive and offline time to identify improvement opportunities. AI Insights covers AI usage measurement, compliance, adoption maturity, benchmarking, productivity impact and optimization. ActivTrak says it does not use keystroke logging, email monitoring, camera access, personal-device monitoring or video recording; screenshots are off by default and available only through the optional Screen Details add-on. It states that it holds SOC 2 Type 1 and Type 2 certifications and encrypts data in transit and at rest. Native integrations include Outlook, Google Calendar, Entra ID and SCIM. Free costs nothing, with 30 days of data history and basic activity visibility limited to 3 people. The 14-day trial is also listed.