Acty vs AR Genie Remote Assist
Acty
acty.comAR Genie Remote Assist
argenie.aiSide by side
| Figure | Acty | AR Genie Remote Assist |
|---|---|---|
| Price from | €60/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Self-hosted | — | Yes |
| Plans published | 4 | 0 |
| Spec score · Remote Visual Support Software | 6.2 (#7) | 6.2 (#8) |
| What it does | Acty is remote technical support software for industrial after-sales service, combining augmented reality video assistance, chat, call routing, AI manuals, digital work instructions, analytics, and smart glasses. | Remote Assist streams a customer’s iOS or Android camera live to a desktop web portal so an expert can support them without going on site. |
| Who it is for | Acty is positioned for industrial, manufacturing, and field service companies, including machinery manufacturers. | Documentation says field technicians use it, and that it is widely used in aerospace, manufacturing, and utilities. |
Plans
In their own words
AR Genie Remote Assist
AR Genie Remote Assist has no write-up on Specifiction yet; its figures are above.