Acuity Scheduling vs Appointment.com
Acuity Scheduling
acuityscheduling.com
Appointment.com
appointment.comSide by side
| Figure | Acuity Scheduling | Appointment.com |
|---|---|---|
| Price from | $20/mo | — |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 7 | 5 |
| Spec score · Appointment Scheduling Software | 9.2 (#6) | 8.0 (#65) |
| Automated reminders | Yes | Yes |
| Booking pages | Yes | Yes |
| Calendar sync | two-way | The maker says calendar events can sync with Outlook, Google, and iCal. |
| Founded | 2006 | 1999 |
| Free plan | No | No |
| Integrations | Official integrations include Zoom, Google Hangouts Meet, GoToMeeting, FreshBooks, QuickBooks, Stripe, Square, PayPal, Google Analytics, Zoho CRM, ClassPass, and Zapier. | The maker lists Google Calendar, Kashoo, Message Media, and an API library; the features page also mentions QuickBooks. |
| Booking payments | Yes | Yes |
| Payments | Clients can pay through Stripe, Square, PayPal, or Venmo, including deposits and tips. | Payment options include major credit cards and PayPal, with rules for advance payment, missed-appointment card details, or paying in person. |
| Support | Live chat support in English is available Monday to Friday from 4:00 AM to 8:00 PM ET, and email support is available in English, French, German, Italian, Brazilian Portuguese, and Spanish; phone support is not offered. | The FAQ says email and live-chat tech support is free during business hours, with support email monitored around the clock for emergencies. |
Plans
Acuity Scheduling
- Starter$20 a month
- Standard$34 a month
- Premium$61 a month
- Starter$20 a month
- Standard$34 a month
- Premium$61 a month
- Free trialFree
Appointment.com
- Small Business PackagePrice not published
- Monthly Booking Plan — 300 bookings$29 a month
- Monthly Booking Plan — 600 bookings$39 a month
- Monthly Booking Plan — 1,000 bookings$50 a month
- Small Business Plan$8.25 a month
In their own words
Acuity Scheduling
Acuity Scheduling lets businesses offer online appointment booking and manage payments, calendars, and client information. Customers can book, reschedule, or cancel through branded pages that businesses can embed on a site or share by link or QR code. It supports one-to-one appointments, classes, workshops, and events, along with group booking and round-robin scheduling. Payments, including deposits and tips, can be collected through Stripe, Square, PayPal, or Venmo. Two-way calendar sync is available with Google Calendar, Outlook, and iCloud, and automated reminders can notify clients. Client profiles can hold intake-form submissions and appointment history. The iOS and Android admin app manages calendars, availability, clients, invoices, and payments; developer options include an API, OAuth2, and webhooks. Plans start at $16 per user per month with annual billing, and every plan has a seven-day trial without a credit card. There is no free plan, and applicable taxes are extra.
Appointment.com
Appointment.com has no write-up on Specifiction yet; its figures are above.