Acuity Scheduling
acuityscheduling.com
What it is
Acuity Scheduling lets businesses offer online appointment booking and manage payments, calendars, and client information. Customers can book, reschedule, or cancel through branded pages that businesses can embed on a site or share by link or QR code. It supports one-to-one appointments, classes, workshops, and events, along with group booking and round-robin scheduling. Payments, including deposits and tips, can be collected through Stripe, Square, PayPal, or Venmo. Two-way calendar sync is available with Google Calendar, Outlook, and iCloud, and automated reminders can notify clients. Client profiles can hold intake-form submissions and appointment history. The iOS and Android admin app manages calendars, availability, clients, invoices, and payments; developer options include an API, OAuth2, and webhooks. Plans start at $16 per user per month with annual billing, and every plan has a seven-day trial without a credit card. There is no free plan, and applicable taxes are extra.
Spec sheet
- What it does
- Acuity Scheduling is flexible scheduling software that helps businesses automate workflows, payments, and bookings, while letting customers book, reschedule, or cancel appointments themselves.Read 28 Sep 2026 · acuityscheduling.com
- Free plan
- NoRead 20 Sep 2026 · acuityscheduling.com
- Integrations
- Official integrations include Zoom, Google Hangouts Meet, GoToMeeting, FreshBooks, QuickBooks, Stripe, Square, PayPal, Google Analytics, Zoho CRM, ClassPass, and Zapier.Read 28 Sep 2026 · acuityscheduling.com
- Mobile apps
- The Acuity Scheduling Admin app is available for iOS and Android and can view calendars, manage appointments, availability, clients, invoices, and payments.Read 28 Sep 2026 · help.acuityscheduling.com
- Support
- Live chat support in English is available Monday to Friday from 4:00 AM to 8:00 PM ET, and email support is available in English, French, German, Italian, Brazilian Portuguese, and Spanish; phone support is not offered.Read 28 Sep 2026 · help.acuityscheduling.com
- Founded
- 2006Read 23 Sep 2026 · acuityscheduling.com
- Annual discount
- Annual billing saves 20%.Read 27 Sep 2026 · acuityscheduling.com
- Appointment limits
- All plans allow unlimited services and appointments.Read 27 Sep 2026 · acuityscheduling.com
- Appointment types
- Acuity supports one-to-one services, group classes, workshops, and events.Read 28 Sep 2026 · acuityscheduling.com
- Automated reminders
- YesRead 20 Sep 2026 · acuityscheduling.com
- Automation integration
- Acuity integrates with Zapier for booking automations.Read 27 Sep 2026 · acuityscheduling.com
- Booking pages
- YesRead 20 Sep 2026 · acuityscheduling.com
- Booking payments
- YesRead 20 Sep 2026 · acuityscheduling.com
- Calendar integrations
- Two-way sync is available with Google Calendar, Outlook, and iCloud.Read 27 Sep 2026 · acuityscheduling.com
- Calendar management
- Users can sync personal and business calendars, manage multiple locations, drag and drop appointments, and use color-coded appointments.Read 28 Sep 2026 · acuityscheduling.com
- Calendar sync
- two-wayRead 20 Sep 2026 · acuityscheduling.com
- Client management
- Client profiles can include intake-form submissions, appointment history, packages, subscriptions, and gift-certificate history.Read 28 Sep 2026 · acuityscheduling.com
- Customer base
- More than 250,000 businesses use Acuity.Read 27 Sep 2026 · acuityscheduling.com
- Developer access
- Acuity provides an embeddable scheduler, scheduling API, OAuth2, webhooks, and custom sidebar integrations.Read 28 Sep 2026 · developers.acuityscheduling.com
- Enterprise
- Acuity offers an enterprise option with unlimited calendars, VIP account management, unlimited Scheduling Instances, additional APIs, and a centralized dashboard.Read 28 Sep 2026 · acuityscheduling.com
- Free plan
- Acuity does not offer a free appointment scheduling plan.Read 27 Sep 2026 · acuityscheduling.com
- Group booking
- YesRead 20 Sep 2026 · acuityscheduling.com
- HIPAA
- Acuity is designed to support HIPAA Security Rule compliance, with HIPAA-enabled accounts and a Business Associate Agreement available on Premium or Powerhouse plans.Read 28 Sep 2026 · help.acuityscheduling.com
- HIPAA support
- Premium supports HIPAA compliance with a signed BAA.Read 27 Sep 2026 · acuityscheduling.com
- Marketing integrations
- Clients can sync to Mailchimp, Constant Contact, and other email tools.Read 27 Sep 2026 · acuityscheduling.com
- Mobile platforms
- The admin app is available through Google Play Store and Apple App Store.Read 27 Sep 2026 · acuityscheduling.com
- No-show reduction
- 75% of Acuity businesses have reduced no-shows using listed tools.Read 27 Sep 2026 · acuityscheduling.com
- Notable limit
- Acuity does not offer a free appointment-scheduling plan; the free trial ends unless a paid plan is selected.Read 28 Sep 2026 · acuityscheduling.com
- Online booking
- Businesses can create branded booking pages, embed Acuity on an existing website, and share a custom link or QR code.Read 28 Sep 2026 · acuityscheduling.com
- Payment providers
- Payments integrate with Stripe, Square, PayPal, and Venmo.Read 27 Sep 2026 · acuityscheduling.com
- Payments
- Clients can pay through Stripe, Square, PayPal, or Venmo, including deposits and tips.Read 28 Sep 2026 · acuityscheduling.com
- Premium calendars
- Premium includes up to 36 calendars.Read 27 Sep 2026 · acuityscheduling.com
- Privacy compliance
- Squarespace and affiliated products comply with applicable data privacy laws.Read 27 Sep 2026 · acuityscheduling.com
- Round-robin scheduling
- YesRead 20 Sep 2026 · acuityscheduling.com
- Standard calendars
- Standard includes up to 6 calendars.Read 27 Sep 2026 · acuityscheduling.com
- Starter calendars
- Starter includes 1 calendar.Read 27 Sep 2026 · acuityscheduling.com
- Support channels
- Support includes a Help Center, webinars, blog, forum, and customer support.Read 27 Sep 2026 · acuityscheduling.com
- Taxes and fees
- Prices exclude applicable taxes; there are no setup, cancellation, or support fees.Read 27 Sep 2026 · acuityscheduling.com
- Team management
- Staff receive automatic notifications for new, rescheduled, and canceled appointments.Read 27 Sep 2026 · acuityscheduling.com
- Trial length
- Every plan can be tried free for 7 days.Read 27 Sep 2026 · acuityscheduling.com
- Trial payment
- The trial does not require a credit card.Read 27 Sep 2026 · acuityscheduling.com
- Who it is for
- Acuity describes plans for solopreneurs and side hustlers, small and growing businesses, and larger businesses with complex workflows and needs.Read 28 Sep 2026 · acuityscheduling.com
Plans and prices
Strong points and limits
Strong points
- Branded booking pages can be embedded or shared
- Accepts payments through four listed providers
- Two-way sync with Google Calendar, Outlook, and iCloud
- Seven-day trial requires no credit card
Limits
- No free plan
- Prices exclude applicable taxes
- Phone support is not offered
Who it suits
Acuity suits solo providers and businesses that need self-service appointment booking, payment collection, or group scheduling. Its calendar options range from one calendar on Starter to up to 36 on Premium.
Verdict
Acuity combines client booking, payment collection, calendar sync, and appointment administration across web and mobile. The seven-day trial offers a way to assess it before choosing a paid plan.
Where Specifiction places it
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