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Salonist

salonist.in

From $39/mo Free plan WebiOSAndroidAPI
Visit salonist.in
Spec score 8.8 #4 of 37 in Salon Software

What it is

Salonist is a management platform for salons, spas, barbershops, and other beauty and wellness businesses. It supports appointment scheduling and online booking through booking links, website widgets, Instagram, and Google. Its point of sale handles desk and mobile checkout, tips, and split payments. Business tools include client management, memberships, packages, retail inventory, staff permissions, timesheets, and reporting. Salonist offers partner and customer booking apps; the client app is listed for iOS and Android. The service lists more than 40 integrations, including Stripe, PayPal, Razorpay, WhatsApp, Mailchimp, QuickBooks, Shopify, and Google Calendar. Expert includes custom integrations and API access. Salonist says its software runs in 13 languages and supports customers in more than 60 countries. The free Marketplace Listing plan allows up to 50 appointments per month. Paid plans start with Essential at $79 a month, billed monthly. Its seven-day free trial requires no credit card, and Salonist says it does not charge automatically when the trial ends.

Spec sheet

What it does
Salonist is cloud salon and spa management software covering bookings, point of sale, inventory, marketing, payroll and client management.Read 14 Oct 2026 · salonist.in
Purpose
Salonist is a management platform for salons, spas, barbershops, and other beauty and wellness businesses.Read 30 Sep 2026 · salonist.in
Trial
The site offers a seven-day free trial with no credit card required and says no automatic charge occurs when it ends.Read 30 Sep 2026 · salonist.in
API
The Expert plan lists custom integrations and API access.Read 30 Sep 2026 · salonist.in
Integrations
Salonist advertises 41 integrations across payments, messaging, accounting, websites, stores, booking, calendars, analytics and advertising.Read 14 Oct 2026 · salonist.in
Mobile apps
Salonist offers partner and customer booking apps, and its pricing page describes the client booking app as available on iOS and Android.Read 30 Sep 2026 · salonist.in
Security
Salonist says sessions use HTTPS, data is stored online with regular backups, and staff access levels can be assigned by account owners.Read 30 Sep 2026 · salonist.in
Support
Support is offered through email, live chat and app support, with phone support included on paid plans.Read 14 Oct 2026 · salonist.in
Headquarters
LinkedIn lists Singapore, Singapore as the headquarters and identifies the company type as a partnership.Read 14 Oct 2026 · linkedin.com
API access
Custom integrations and API access are listed as Expert-plan capabilities.Read 14 Oct 2026 · salonist.in
Appointment booking
The system supports online, recurring, package and membership appointments with automated reminders intended to reduce no-shows.Read 14 Oct 2026 · salonist.in
Availability
Salonist states that its service is available 99.95% of the time and that support and maintenance are available 24/7.Read 30 Sep 2026 · salonist.in
Availability claim
Salonist advertises 99.95% availability and 24-hour support for critical failures.Read 14 Oct 2026 · salonist.in
Branded mobile app
Expert customers can receive a branded iOS and Android booking app published under their own salon name and icon.Read 14 Oct 2026 · salonist.in
Business management
The platform includes client management, memberships, packages, retail inventory, staff permissions, timesheets, and reporting.Read 30 Sep 2026 · salonist.in
Business reach
Salonist says it serves more than 15,000 salons and spas worldwide.Read 14 Oct 2026 · salonist.in
Cloud requirement
Salonist describes itself as cloud-based and says an internet connection is required to use it.Read 14 Oct 2026 · salonist.in
Company founding
LinkedIn lists Salonist as founded in 2017.Read 14 Oct 2026 · linkedin.com
Company size
LinkedIn lists Salonist as having 11–50 employees.Read 14 Oct 2026 · linkedin.com
Compliance claims
The site displays claims for PCI DSS, AICPA SOC, HIPAA, GDPR and CCPA compliance.Read 14 Oct 2026 · salonist.in
Data migration
The pricing page says Salonist imports client, service, staff, product and appointment-history data, with free onboarding and no setup fee.Read 14 Oct 2026 · salonist.in
Digital forms
The forms feature lets salons build intake, consent and waiver forms and link completed forms to customer profiles.Read 14 Oct 2026 · salonist.in
Free tier limit
The free Marketplace Listing includes up to 50 appointments per month.Read 30 Sep 2026 · salonist.in
Inventory
Inventory tools track stock across locations, provide low-quantity alerts and support transfers, audits and purchase orders.Read 14 Oct 2026 · salonist.in
Languages and reach
The company says the software runs in 13 languages and supports customers in more than 60 countries.Read 30 Sep 2026 · salonist.in
Limit: customization and setup
G2’s review synthesis identifies limited customization, complex setup and booking issues among reported drawbacks.Read 14 Oct 2026 · g2.com
Limit: service reliability
A Trustpilot reviewer reports repeated timeouts, maintenance during business hours, prolonged downtime, delayed support and SMS messages failing to send.Read 14 Oct 2026 · trustpilot.com
Limit: service-list workflow
A GetApp reviewer says editing services became cumbersome after biometric linkage was removed because the service list could not be searched directly.Read 14 Oct 2026 · getapp.com
Marketing and loyalty
Marketing functions include email and SMS campaigns, coupons, gift cards, loyalty points and review requests.Read 14 Oct 2026 · salonist.in
Marketplace fee
Salonist says it charges a one-time 15% fee on the first visit from a new client acquired through its marketplace.Read 30 Sep 2026 · salonist.in
Memberships
Businesses can sell recurring memberships and packages, automate renewals and track remaining sessions.Read 14 Oct 2026 · salonist.in
Multi-location
Multi-branch features provide consolidated reporting and pooled inventory across locations.Read 14 Oct 2026 · salonist.in
Onboarding and support
Salonist says free onboarding and data import are available, with chat and on-demand phone support listed on Essential and a dedicated account manager on Expert.Read 30 Sep 2026 · salonist.in
Point of sale
Its POS handles card and contactless checkout, tips, bulk checkout, payment reports and Stripe terminals.Read 14 Oct 2026 · salonist.in
Praise: ease and scheduling
Independent reviewers repeatedly praise the clean interface, straightforward setup, centralized appointment scheduling and reduced missed bookings.Read 14 Oct 2026 · getapp.com
Praise: support
Gartner’s reviewer specifically describes Salonist as easy to maintain with good customer service and helpful employees.Read 14 Oct 2026 · gartner.com
Rating on Apple App Store
4.7 out of 5 from 18 ratingsRead 14 Oct 2026 · apps.apple.com
Rating on G2
4.9 out of 5 from 27 reviewsRead 14 Oct 2026 · g2.com
Rating on Gartner Peer Insights
4.0 out of 5 from 1 reviewRead 14 Oct 2026 · gartner.com
Rating on GetApp
4.4 out of 5 from 27 reviewsRead 14 Oct 2026 · getapp.com
Rating on Google Play
2.8 out of 5 from 104 reviewsRead 14 Oct 2026 · play.google.com
Rating on Trustpilot
4.5 out of 5 from 37 reviewsRead 14 Oct 2026 · trustpilot.com
Scheduling and booking
It provides appointment scheduling and online booking through booking links, website widgets, Instagram, and Google.Read 30 Sep 2026 · salonist.in
Security controls
Its security page describes HTTPS sessions, secured logins, cloud backups, staff access controls, enterprise data-center monitoring and third-party security testing.Read 14 Oct 2026 · salonist.in
Staff and payroll
Staff tools cover schedules, commissions, payroll, role permissions, timesheets and KPI reporting.Read 14 Oct 2026 · salonist.in
Supported languages
The product states that it runs in 13 languages and supports right-to-left Arabic interfaces across calendar, POS and receipts.Read 14 Oct 2026 · salonist.in

Plans and prices

Market Place Listing Free 50 appointments/month · online booking · calendar and scheduling · marketplace listing · staff reports · warehouse management Read 14 Oct 2026 · salonist.in
Digital Wallet Cards $39 a month From $39/mo; 30-day trial 10,000 wallet passes · Apple and Google Wallet passes Read 14 Oct 2026 · salonist.in
Essential $79 a month Billed monthly unlimited appointments and staff · POS · sales and appointment reports · customer history · coupons · staff shifts · inventory · reminders · website booking · memberships and e-wallet · support Read 14 Oct 2026 · salonist.in
Digital Wallet Cards Business $99 a month $99/mo 25,000 wallet passes Read 14 Oct 2026 · salonist.in
Advance $109 a month Billed monthly Everything in Essential · campaigns · gift cards · room calendar · inventory controls · third-party SMS · WhatsApp · Mailchimp · Stripe · Razorpay · login permissions Read 14 Oct 2026 · salonist.in
Expert $179 a month Billed monthly Everything in Advance · multi-branch reporting · Google Calendar · dedicated account manager · consent forms · waitlists · Shopify · Clover · custom integrations and API access · multi-location inventory Read 14 Oct 2026 · salonist.in

Every Salonist plan and price →

Strong points and limits

Strong points

  • Online booking through links, widgets, Instagram, and Google
  • POS supports tips and split payments
  • More than 40 integrations are listed
  • Free Marketplace Listing allows 50 appointments monthly
  • Seven-day trial requires no credit card

Limits

  • Marketplace Listing is limited to 50 appointments per month
  • Essential costs $79 a month, billed monthly
  • Marketplace takes a one-time 15% fee on first visits from new clients

Who it suits

Salonist suits salons, spas, barbershops, and other beauty or wellness businesses that need bookings, checkout, staff tools, and reporting. The free Marketplace Listing may suit businesses whose appointment volume stays within 50 appointments per month.

Salonist in depth

Read the full write-up

Overview

Salonist is an operating platform for salons, spas, barbershops, and other beauty businesses that need to manage clients and staff as well as appointments. It is best suited to teams that want booking, checkout, and business administration together, though the free tier’s appointment cap and marketplace fee need to fit the way they acquire clients.

Key features

Bookings and checkout

Clients can book through links, website widgets, Instagram, or Google, while staff use the scheduling calendar. That range makes Salonist a reasonable fit for businesses taking bookings across several channels. The POS handles desk and mobile checkout, tips, and split payments, which is useful when a service business needs more than appointment tracking.

Business operations

Client records, memberships, packages, retail inventory, staff permissions, timesheets, and reporting cover much of the routine work around a visit. The breadth is a strength for owners seeking one system for appointments and operations. But plan placement matters: inventory is included in Advance, while the entry paid Essential plan emphasizes POS, reports, and standard data import.

Apps, integrations, and safeguards

Salonist offers partner and customer booking apps; the client booking app is described as available on iOS and Android. It lists 40+ integrations, including Stripe, PayPal, Razorpay, WhatsApp, Mailchimp, QuickBooks, Shopify, and Google Calendar. Custom integrations and API access are reserved for Expert, so businesses with bespoke connection needs should factor in the higher tier.

Salonist says it uses HTTPS sessions, online data storage with regular backups, and owner-assigned staff access levels. It also states 99.95% service availability and 24/7 support and maintenance. The software runs in 13 languages and serves customers in more than 60 countries, which may matter to businesses operating across language or geographic boundaries.

Pricing

The free Marketplace Listing costs nothing and includes online booking, a calendar, and scheduling for up to 50 appointments per month. That is a useful starting point for a small or low-volume business, but the cap makes it unsuitable as a no-cost option for busier calendars. Salonist also charges a one-time 15% fee on the first visit from a new client acquired through its marketplace, so marketplace bookings can carry a cost even on the free plan.

Essential costs $79 a month, billed monthly, and includes unlimited staff, POS, reports, standard data import, and in-app chat support. It fits businesses that need checkout and reporting without the higher-tier tools. Advance costs $109 a month, billed monthly, and adds campaigns, inventory, WhatsApp/SMS notifications, and advanced data import; it is the more relevant choice for businesses managing retail stock or customer outreach.

Expert costs $179 a month, billed monthly, and includes unlimited staff, a dedicated account manager, multi-branch reporting, consent forms, custom integrations, and API access. It is aimed at businesses with multiple branches or integration needs that justify a substantial step up from Advance. Salonist offers a seven-day free trial without a credit card and says it does not automatically charge when the trial ends. Free onboarding and data import are available; chat and on-demand phone support are listed on Essential, while Expert includes a dedicated account manager.

Platforms

Salonist supports Android, iOS, web, and API. The client booking app is available on iOS and Android; API access is part of Expert rather than a general inclusion across paid plans.

Who it's for

Salonist is a stronger fit for salons and wellness businesses that want booking channels, POS, staff administration, and client management under one roof. Teams needing inventory, campaigns, notifications, multi-branch reporting, or custom integrations should compare the relevant paid tiers against their requirements. Businesses seeking only a low-cost calendar may find the free appointment limit restrictive, while marketplace-driven businesses should account for the first-visit fee.

Pros and cons

Pros: Booking through links, widgets, Instagram, and Google gives clients multiple ways to reserve appointments.

Pros: POS supports mobile and desk checkout, tips, and split payments, alongside client, staff, and retail-management tools.

Pros: Unlimited staff is included in all three paid plans, and Expert adds multi-branch reporting and API access.

Cons: The free Marketplace Listing stops at 50 appointments per month and charges a one-time 15% fee on the first marketplace-acquired visit from a new client.

Cons: Inventory, campaigns, WhatsApp/SMS notifications, and API access require higher paid tiers rather than Essential.

Alternatives

For a broader comparison, see Salon Software, Salon and Spa Scheduling Software, and Salon Payroll Software.

DaySmart Salon is worth comparing if a paid option with a $29 a month Basic plan, one user, online booking, confirmations, and social booking fits better than Salonist’s free tier or unlimited-staff paid plans. Insight Salon Software starts at $25 a month for a single employee on Solo Edition, making it an alternative for a solo operator weighing per-employee scope against Salonist’s unlimited-staff paid tiers. Orbis Salon offers a £4.99 a month Lite plan for one staff member and one location, capped at 30 bookings monthly with a 50p booking service fee per booking; choose it if that narrower, lower-priced setup suits your scale.

GlossGenius has a $28 a month Standard plan with a custom booking website, unlimited client notifications, email and text marketing, and inventory and retail features, an alternative if those tools are the priority. Ovatu charges US$25 per month for its first employee on Neat and US$7 for each additional employee, so it may suit a business preferring employee-based pricing. Rosy is another paid option with a Just Me plan for one service provider calendar. Meevo is an alternative for businesses comparing salon and spa software with web, desktop, and mobile platform support. Simple Salon starts at $20 a month on Starter, capped at seven operators with no included SMS, and may suit a smaller team willing to manage that constraint.

Verdict

Choose Salonist if your salon or wellness business needs bookings, POS, and staff and client operations in one platform, especially if unlimited staff or multi-branch reporting matters. Its main drawback is the gap between the free listing’s 50-appointment ceiling and the paid plans, compounded by a fee on qualifying marketplace-acquired visits. Look elsewhere if that cost structure or the paid-tier placement of the tools you need does not suit your business.

Verdict

Salonist covers scheduling, point of sale, client and staff management, and integrations for beauty and wellness businesses. Check the free listing's appointment cap and marketplace fee, or compare paid plan features with the tools you need.

Where Specifiction places it

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