GlossGenius
glossgenius.com
What it is
GlossGenius is a business management system for beauty, wellness, medspa, health, and fitness businesses, available on Android, iOS, and the web. Its 24/7 online booking lets clients reserve without downloading an app or logging in. The system includes scheduling, client profiles, inventory and retail management, staff management, time tracking, and business reports. Email and text marketing, automated review prompts, Google Booking and Reviews, Google Marketing Analytics, and two-way calendar sync with Google, iCal, and Outlook are also listed. Medspa features include HIPAA compliance, charting, photo markup, medical director sign-off, and automatic sorting of client photos. The pricing page lists a flat 2.6% payment processing rate, with no added fees for Tap to Pay, card-on-file, or manual-entry transactions. Same-day payouts Monday through Thursday are free; instant payouts cost an additional 1.8%. Plans listed monthly include Standard at $28 a month, Gold at $56 a month, and Platinum at $168 a month, as well as Practice Essentials and Practice Advanced. A 14-day trial is available, but there is no free plan.
Spec sheet
- What it does
- GlossGenius is an all-in-one booking, payments, point-of-sale, marketing, client-management and business-operations platform for beauty, wellness, health and fitness businesses.Read 15 Oct 2026 · glossgenius.com
- Product
- GlossGenius describes itself as an all-in-one business management system for beauty, wellness, medspa, health, and fitness businesses.Read 29 Sep 2026 · glossgenius.com
- Free plan
- NoRead 20 Sep 2026 · glossgenius.com
- Paid from
- 24Read 20 Sep 2026 · glossgenius.com
- Integrations
- The maker’s pages identify Google Booking and Reviews, Google Marketing Analytics, and two-way calendar sync with Google, iCal, and Outlook.Read 29 Sep 2026 · glossgenius.com
- Support
- GlossGenius provides a help center with articles covering setup, subscriptions, payments, teams, booking, payroll, marketing, and account security.Read 29 Sep 2026 · support.glossgenius.com
- Headquarters
- New York, New York, United StatesRead 28 Sep 2026 · glossgenius.com
- Founded
- G2 lists GlossGenius as serving customers since 2016.Read 15 Oct 2026 · g2.com
- Company
- The company’s about page says it was founded by business partners and twins Danielle and Leah Cohen-Shohet.Read 29 Sep 2026 · glossgenius.com
- API and SDKs
- The official navigation and help resources reviewed provide product documentation and support articles but do not list a public REST API, SDK or developer portal.Read 15 Oct 2026 · glossgenius.com
- Automated reminders
- YesRead 20 Sep 2026 · glossgenius.com
- Booking
- Its 24/7 online booking lets clients book without downloading an app or logging in.Read 29 Sep 2026 · webflow.glossgenius.com
- Booking and scheduling
- The platform provides 24/7 login-free online booking, calendars, deposits, cancellation and no-show policies, waitlists, resource management and two-way calendar synchronization.Read 15 Oct 2026 · webflow.glossgenius.com
- Booking pages
- YesRead 20 Sep 2026 · glossgenius.com
- Booking payments
- YesRead 20 Sep 2026 · glossgenius.com
- Calendar sync
- two-wayRead 20 Sep 2026 · glossgenius.com
- Client management
- Client features include profiles, notes, SOAP notes, before-and-after photo reminders, client history, purchase history, appointment reminders, waitlist notifications and rebooking reminders.Read 15 Oct 2026 · webflow.glossgenius.com
- Company headquarters
- The Google Play developer record lists 169 Madison Ave, New York, NY 10016-5101, United States.Read 15 Oct 2026 · play.google.com
- Company legal name
- The terms identify the provider as GlossGenius, Inc.Read 15 Oct 2026 · glossgenius.com
- Data migration
- GlossGenius offers free transfer of appointments, client information, services, inventory and related data from another system.Read 15 Oct 2026 · glossgenius.com
- EMR and HIPAA
- The product advertises HIPAA-configured workflows including forms, charting, SOAP notes, photo markup and medical-director sign-off; its terms require a Business Associate Agreement and the HIPAA-configured service before PHI is used.Read 15 Oct 2026 · glossgenius.com
- Funding news
- TechCrunch reported a $28 million Series C in July 2023, bringing publicly reported total funding to about $70 million and valuing the company at $510 million.Read 15 Oct 2026 · techcrunch.com
- Google Play availability
- The Android app listing reports 100K+ downloads and identifies the developer as Glossgenius, Inc.; the page does not display a star rating in the fetched content.Read 15 Oct 2026 · play.google.com
- Inventory and reporting
- Inventory tools include categorization, barcode scanning, inventory reports and low-stock alerts; reporting includes sales, tax, appointment, retail, inventory, commissions, retention and staff-performance reports.Read 15 Oct 2026 · webflow.glossgenius.com
- Licence
- The terms grant only a revocable, non-transferable, non-sublicensable, non-exclusive license to use the service and state that GlossGenius or its licensors retain ownership of the code and service.Read 15 Oct 2026 · glossgenius.com
- Limit: feature gaps
- App Store reviewers mention card-deposit booking failures, inability to book multiple appointments in one flow and long waits for requested features.Read 15 Oct 2026 · apps.apple.com
- Limit: missing customization
- Capterra reviewers report limited website customization, preset templates, limited desktop functionality and missing options such as video uploads or flyer editing.Read 15 Oct 2026 · capterra.com
- Limit: outages and instability
- Capterra reviews include complaints that the system was frequently unavailable and that updates sometimes disrupted access or workflows.Read 15 Oct 2026 · capterra.com
- Limit: payout holds
- Trustpilot reviewers repeatedly allege delayed or withheld payouts, identity re-verification requests and difficulty obtaining held funds.Read 15 Oct 2026 · trustpilot.com
- Limits
- Gold is described for businesses with up to 9 staff, while Platinum is aimed at teams of 10 or more; the page says each additional location is charged the plan price with a 15% discount.Read 29 Sep 2026 · webflow.glossgenius.com
- Marketing
- Marketing tools include unlimited email, text campaigns, AI marketing assistance, image uploads, message templates, social-media templates and automated review prompts.Read 15 Oct 2026 · webflow.glossgenius.com
- Marketing integrations
- Official marketing pages say accounts can connect booking to Google, Instagram, Facebook and Yelp business profiles and can send review requests to Google Business Profiles.Read 15 Oct 2026 · glossgenius.com
- Medspa tools
- The pricing comparison lists HIPAA compliance, charting, photo markup, medical director sign-off, and automatic sorting of client photos among its medspa features.Read 29 Sep 2026 · webflow.glossgenius.com
- Operations
- Product features include scheduling, client profiles, inventory and retail management, staff management, time tracking, and business reports.Read 29 Sep 2026 · glossgenius.com
- Payment processing
- The advertised standard processing rate is a flat 2.6% with no Tap to Pay, card-on-file or manual-entry fees.Read 15 Oct 2026 · webflow.glossgenius.com
- Payments
- The pricing page lists a flat 2.6% payment processing rate and says there are no added fees for Tap to Pay, card-on-file, or manual-entry transactions.Read 29 Sep 2026 · webflow.glossgenius.com
- Payments and POS
- GlossGenius supports point-of-sale checkout, card-on-file, deposits, split payments, gratuity, Tap to Pay on iPhone and Android, card readers, gift cards, invoices, memberships, packages and buy-now-pay-later.Read 15 Oct 2026 · webflow.glossgenius.com
- Payouts
- Same-business-day payouts are free Monday through Thursday, while instant payouts carry an additional flat 1.8% fee.Read 15 Oct 2026 · webflow.glossgenius.com
- Praise: all-in-one workflow
- Independent reviewers commonly praise having scheduling, reminders, payments, payroll, marketing and client management in one system.Read 15 Oct 2026 · g2.com
- Praise: ease and design
- G2 and Capterra reviewers repeatedly praise the attractive interface, simple setup, easy client booking and smooth data transfer.Read 15 Oct 2026 · g2.com
- Rating on Apple App Store
- 4.5 out of 5 from 4.4K ratingsRead 15 Oct 2026 · apps.apple.com
- Rating on Capterra
- 4.8 out of 5 from 350 reviewsRead 15 Oct 2026 · capterra.com
- Rating on G2
- 4.9 out of 5 from 69 reviewsRead 15 Oct 2026 · g2.com
- Rating on Trustpilot
- 2.1 out of 5 from 11 reviewsRead 15 Oct 2026 · trustpilot.com
- Self-hosting
- The service is delivered as GlossGenius-hosted web and mobile software, with no self-hosting option described on the official pages reviewed.Read 15 Oct 2026 · glossgenius.com
- Staff operations
- Staff functions include roles, permissions, commissions, time tracking, paid or unpaid breaks, clock-in reminders, team scorecards and multi-location scheduling.Read 15 Oct 2026 · webflow.glossgenius.com
- Support and documentation
- The official site links to a Learning Center/help center and advertises support by text, phone and email plus white-glove onboarding and data transfer.Read 15 Oct 2026 · glossgenius.com
- System availability
- The pricing page says the service can be run from desktop, phone or tablet; the mobile app is available for iPhone, iPad and Android.Read 15 Oct 2026 · webflow.glossgenius.com
- Website builder
- Users can create a branded booking website with templates, service catalogs, portfolios and team-member profiles without coding.Read 15 Oct 2026 · webflow.glossgenius.com
Plans and prices
Strong points and limits
Strong points
- Clients can book online without an app or account
- Includes scheduling, client profiles, and inventory management
- Two-way calendar sync with Google, iCal, and Outlook
- Flat 2.6% payment processing rate is listed
- Android, iOS, and web platforms
Limits
- No free plan
- 14-day trial only
- Instant payouts cost an additional 1.8%
- Gold is described for businesses with up to 9 staff
Who it suits
GlossGenius is for beauty, wellness, medspa, health, and fitness businesses managing bookings and operations. Medspa practices may find the listed charting, photo, and medical director tools relevant.
Verdict
GlossGenius combines booking, business operations, marketing, and payment tools for several service-business categories. Review the plan and staff limits, as well as payout fees, for the specific business setup you have.
Where Specifiction places it
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