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WellnessLiving

wellnessliving.com

From $69/mo Free plan WebiOSAndroidAPI
Visit wellnessliving.com
Spec score 9.3 #2 of 29 in Fitness apps

What it is

WellnessLiving is a platform for running fitness and wellness businesses, from small yoga studios to multi-location gyms. It manages bookings, payments, staff, marketing and client loyalty in one system. Its Explorer business listing is included with a subscription and is intended to help prospective clients find and book services. WellnessLiving offers Achieve client and Elevate staff apps, as well as custom-branded apps for Android and iOS. The Forms tool supports intake forms, surveys, questionnaires and waivers, with signed documents stored on client profiles. FitLIVE supports live virtual sessions, while FitVID provides customized on-demand video channels. Listed integration partners include Google Reserve, ClassPass, Wellhub, Zoom, Zapier, GoHighLevel, Mailchimp, Constant Contact, QuickBooks, Brivo and Spivi. API access requires approval and credentials arranged through an Account Executive. Starter costs $62 a month when billed annually and includes one staff member, booking, the Achieve and Elevate apps, point-of-sale and card processing, and free data migration. A free Achieve Basic option is also listed.

Spec sheet

What it does
WellnessLiving is cloud business-management software for fitness, wellness, spa and salon organizations, combining scheduling, payments, marketing, reporting and client apps.Read 21 Oct 2026 · capterra.com
Free plan
NoRead 21 Sep 2026 · wellnessliving.com
Paid from
62Read 21 Sep 2026 · wellnessliving.com
Integrations
Official partners include Zoom, Zapier, Mailchimp, Constant Contact, FitReserve and Wellhub, with QuickBooks shown among partner logos.Read 21 Oct 2026 · wellnessliving.com
Mobile apps
WellnessLiving offers Achieve client and Elevate staff mobile apps, with custom branded apps launched on Google Play and the App Store for iOS and Android.Read 30 Sep 2026 · wellnessliving.com
Headquarters
175 Commerce Valley Drive West, Suite 320, Thornhill, Ontario, L3T 7P6, CanadaRead 23 Sep 2026 · wellnessliving.com
Founded
2013Read 23 Sep 2026 · wellnessliving.com
API access
WellnessLiving API access requires approval and credentials arranged through a WellnessLiving Account Executive.Read 30 Sep 2026 · wellnessliving.com
API authentication
The API uses WellnessLiving credentials, authorization identifiers and a generated request-header signature, with session endpoints for authenticated access.Read 21 Oct 2026 · wellnessliving.com
API availability
API access is restricted by default to existing WellnessLiving business customers for their own account and internal integrations.Read 21 Oct 2026 · wellnessliving.com
API limitations
WellnessLiving may change usage limits or suspend API access, and does not promise support, backward compatibility, uptime or service levels unless separately agreed.Read 21 Oct 2026 · wellnessliving.com
Asset reservations
Book-a-Spot manages reservations of assets for services or individual rental.Read 21 Oct 2026 · wellnessliving.com
Branded portal
The branded client web portal supports check-in, bookings, profile management, schedules, rewards redemption and online shopping.Read 21 Oct 2026 · wellnessliving.com
Class scheduling
YesRead 21 Sep 2026 · wellnessliving.com
Client booking app
The Achieve client app lets customers find and book services, buy products, manage accounts, receive reminders and redeem rewards.Read 21 Oct 2026 · play.google.com
Company founded
LinkedIn lists WellnessLiving as founded in 2012.Read 21 Oct 2026 · linkedin.com
Company headquarters
LinkedIn lists headquarters in Thornhill, Ontario, Canada.Read 21 Oct 2026 · linkedin.com
Company history
WellnessLiving was founded in Toronto by Len Fridman and Sasha Davids.Read 30 Sep 2026 · wellnessliving.com
Company size
LinkedIn lists the company size as 201–500 employees.Read 21 Oct 2026 · linkedin.com
Core operations
The platform manages bookings, payments, staff, marketing, and client loyalty in one system.Read 30 Sep 2026 · wellnessliving.com
Digital forms
Its Forms tool creates intake forms, surveys, questionnaires, and waivers, and stores signed documents on client profiles.Read 30 Sep 2026 · wellnessliving.com
Documentation and support
The developer portal provides authentication guidance, API usage material, terms and a contact form that directs users to a knowledge base.Read 21 Oct 2026 · wellnessliving.com
Explorer listing
Explorer is a search-engine-optimized business listing included with a subscription so prospective clients can find and book services.Read 30 Sep 2026 · wellnessliving.com
Free trial
A WellnessLiving article invites readers to start a free 30-day trial.Read 30 Sep 2026 · wellnessliving.com
Gym management
The gym product supports class, appointment and event scheduling, memberships, point of sale, client management and staff operations.Read 21 Oct 2026 · wellnessliving.com
Legal name
The privacy policy identifies the legal company as WellnessLiving Inc., also operating mobile apps under WL Mobile.Read 21 Oct 2026 · wellnessliving.com
License model
The terms grant customers a revocable, limited, non-exclusive license to use the proprietary service; no open-source license is stated.Read 21 Oct 2026 · wellnessliving.com
Limit: app performance
Apple and Google Play reviews mention slow booking, upgrade problems, Zoom-link failures and occasional inability to load future classes.Read 21 Oct 2026 · apps.apple.com
Limit: billing and cancellation
Trustpilot reviewers report forced upgrades, continued charges after cancellation and difficulty obtaining refunds or support responses.Read 21 Oct 2026 · trustpilot.com
Limit: configuration complexity
G2 review content says student booking works well but configuring instructors and studios can be difficult.Read 21 Oct 2026 · g2.com
Marketing
The platform provides email, text and push campaigns plus lead capture and automated drip campaigns.Read 21 Oct 2026 · wellnessliving.com
Notable news
WellnessLiving published release highlights for December 2025 version 25.70 and later listed Health & Beauty highlights for July 2026 version 26.74.Read 21 Oct 2026 · wellnessliving.com
Onboarding and support
Plans include free training and onboarding with a dedicated Onboarding Specialist, a kickoff call, and two one-hour training sessions.Read 30 Sep 2026 · wellnessliving.com
Payments
WellnessLiving includes POS and card processing for recurring billing, stored cards and mobile sales.Read 21 Oct 2026 · wellnessliving.com
Praise: automation and support
G2 and Capterra reviewers repeatedly praise automations, responsive customer support, scheduling, branded apps and having operations in one system.Read 21 Oct 2026 · g2.com
Praise: ease and convenience
GetApp review analysis reports strong sentiment for member databases, scheduling, appointment management and ease of use.Read 21 Oct 2026 · getapp.com
Privacy and security
The privacy policy identifies WellnessLiving Inc. at 175 Commerce Valley Drive West, Thornhill, Ontario and describes GDPR, CCPA/CPRA, PIPEDA and Australian Privacy Act frameworks.Read 21 Oct 2026 · wellnessliving.com
Product scope
WellnessLiving describes itself as an all-in-one platform for running and growing fitness and wellness businesses.Read 30 Sep 2026 · wellnessliving.com
Rating on Apple App Store
3.1 out of 5 from 49 ratings.Read 21 Oct 2026 · apps.apple.com
Rating on Capterra
4.4 out of 5 from 613 reviews.Read 21 Oct 2026 · capterra.com
Rating on G2
4.5 out of 5 from 198 reviews.Read 21 Oct 2026 · g2.com
Rating on GetApp
4.4 out of 5 from 613 reviews.Read 21 Oct 2026 · getapp.com
Rating on Google Play
4.9 out of 5 from 789 reviews.Read 21 Oct 2026 · play.google.com
Rating on Software Advice
4.4 out of 5 from 579 reviews.Read 21 Oct 2026 · softwareadvice.com
Rating on Trustpilot
2.0 out of 5 from 11 reviews.Read 21 Oct 2026 · trustpilot.com
Security compliance
WellnessLiving announced SOC 2 compliance and says customers can request its SOC 2 Type II examination report.Read 21 Oct 2026 · wellnessliving.com
Security infrastructure
WellnessLiving says it uses Amazon Web Services, strives for 99.9% uptime, and follows strict PCI compliance protocols.Read 30 Sep 2026 · wellnessliving.com
Self check-in
Its kiosk supports on-site registration and completion of waivers and contracts.Read 21 Oct 2026 · wellnessliving.com
SOC 2
WellnessLiving announced SOC 2 compliance covering security, availability, and confidentiality controls.Read 30 Sep 2026 · wellnessliving.com
Staff mobile app
Elevate lets staff book appointments and assets, view schedules, cancel classes, update availability and sell products or memberships from mobile devices.Read 21 Oct 2026 · wellnessliving.com
Target customers
The company says it serves businesses ranging from small yoga studios to multi-location gyms.Read 30 Sep 2026 · wellnessliving.com
Virtual services
FitLIVE supports live virtual sessions and FitVID provides customized on-demand video channels.Read 30 Sep 2026 · wellnessliving.com
Website widgets
Configurable mobile-friendly widgets allow booking, purchases and review submission directly from a business website.Read 21 Oct 2026 · wellnessliving.com
Zapier integration
Zapier exposes workflows such as creating Mailchimp subscribers from new WellnessLiving leads and creating WellnessLiving leads from HubSpot contacts.Read 21 Oct 2026 · zapier.com

Plans and prices

Starter $69 a month Classes & appointments booking · Achieve Client App · Elevate Staff App · POS and card processing · email/SMS notifications · one staff member · free data migration Read 21 Oct 2026 · wellnessliving.com
Business $199 a month Everything in Starter · unlimited staff · rewards and loyalty · events scheduling · email and text marketing · lead management Read 21 Oct 2026 · wellnessliving.com
BusinessPro $349 a month Everything in Business · white-label Achieve Client App Read 21 Oct 2026 · wellnessliving.com
Achieve Basic Free No competitor ads · Appointment and class booking · Client reviews · Rewards and loyalty · Digital signatures Read 30 Sep 2026 · wellnessliving.com
Achieve White Label $209 a month monthly Dedicated Google Play and Apple App Store download · Custom branding · Client account registration · Asset booking · Event registration · Push notifications Read 30 Sep 2026 · wellnessliving.com
Enterprise Priced on request Everything in BusinessPro · parent/HQ account · dedicated account manager · enterprise royalties and fees · multi-location reporting · cross-location visits Read 21 Oct 2026 · wellnessliving.com

Every WellnessLiving plan and price →

Strong points and limits

Strong points

  • Manages bookings, payments, staff and client loyalty.
  • Achieve and Elevate mobile apps are offered.
  • Forms store signed documents on client profiles.
  • FitLIVE supports live virtual sessions.
  • Achieve Basic is listed as free.

Limits

  • Starter costs $62 a month billed annually.
  • API access requires approval and arranged credentials.
  • Custom-branded apps are listed separately at 209.00 USD monthly.

Who it suits

It suits fitness and wellness businesses that need bookings, payments, staff tools and client loyalty in one system. Its stated customer range runs from small yoga studios to multi-location gyms.

WellnessLiving in depth

Read the full write-up

WellnessLiving suits fitness and wellness operators who want booking, payment and client-management work in one system. Its breadth is appealing, but moving beyond a one-staff setup means moving up from Starter, and API access requires approval.

Overview

The platform combines day-to-day operations such as appointments, classes, payments and staff management with marketing and client loyalty tools. An Explorer business listing comes with a subscription and gives prospective clients a way to find and book services. Multi-location support is included, making the platform relevant to businesses beyond a single studio.

Clients can use Achieve and staff can use Elevate; businesses can also launch custom-branded apps on Google Play and the App Store for Android and iOS. WellnessLiving was founded in Toronto in 2013 and is headquartered in Thornhill, Ontario.

Key features

Booking and payment operations: Class and appointment booking, online booking, POS, credit card processing and automated billing cover core studio workflows. That range may suit an operator consolidating systems, while Starter's one-staff limit makes it a narrow fit for a team.

Client paperwork: Forms can create intake documents, surveys, questionnaires and waivers, with signed documents stored on client profiles. This keeps client paperwork associated with records rather than treating digital waivers as a separate task.

Retention and marketing: Business adds rewards and loyalty, events scheduling, email and text marketing, and lead management. These capabilities are useful for studios actively managing follow-up and repeat visits, but they sit above Starter.

Virtual services: FitLIVE supports live virtual sessions, while FitVID offers customized on-demand video channels. These are relevant for businesses delivering services beyond in-person appointments.

Connections and access: Official integration partners include Google Reserve, ClassPass, Wellhub, Zoom, Zapier, GoHighLevel, Mailchimp, Constant Contact, QuickBooks, Brivo and Spivi. API access is not self-serve: an Account Executive must arrange approval and credentials.

Infrastructure and onboarding: WellnessLiving says it uses Amazon Web Services, strives for 99.9% uptime and follows PCI compliance protocols; it has also announced SOC 2 compliance for security, availability and confidentiality controls. Plans include free onboarding with a dedicated specialist, a kickoff call and two one-hour training sessions.

Pricing

Starter costs $62 a month, billed annually. It includes one staff member, class and appointment booking, the Achieve Client App, Elevate Staff App, POS and credit card processing, and free data migration. The single-seat cap makes it best for a solo operator who needs the core booking and payment stack, not a growing team.

Business is $35 a month, billed annually, with a stated $179/mo and a promotion of 80% savings for two months. It adds unlimited staff, rewards and loyalty, event scheduling, email and text marketing, and lead management. The listed annual-billing monthly price is lower than Starter's, but the separate stated $179/mo and limited-duration promotion make the billing terms worth checking before choosing a plan.

BusinessPro is $62 a month, billed annually, with a stated $314/mo and the same 80% savings for two months. It includes everything in Business plus a white-label Achieve Client App. It fits a business that values its own branded client app; otherwise, Business already covers the listed staffing and marketing expansion.

Enterprise has custom pricing and includes unlimited clients and staff, making it the listed option for organizations with larger capacity needs. Achieve Basic is free and includes no competitor ads, appointment and class booking, client reviews, rewards and loyalty, and digital signatures; it offers a lower-commitment way to provide client-facing booking and engagement, rather than the full operations scope of paid tiers. Achieve White Label costs $209 a month, billed monthly, and includes dedicated app-store downloads, custom branding, client registration, asset booking, event registration and push notifications. A free trial is offered.

Platforms

WellnessLiving supports Android, iOS and web. Custom-branded client apps can be launched on Google Play and the App Store for both mobile platforms.

Who it's for

Small studios can start with core booking and payment functions, while businesses with multiple locations can use the included multi-location support and higher-tier staffing and marketing tools. It is less compelling for an operator who needs a self-service API connection or whose priority is only a basic scheduling app rather than a broader business platform.

Pros and cons

Pro: Booking, payments, client forms, marketing and loyalty share one platform, which can reduce the need to coordinate separate tools.

Pro: Free onboarding includes specialist support and two one-hour training sessions, a practical advantage when migrating operations.

Pro: Achieve Basic offers booking, loyalty and digital signatures at no cost.

Con: Starter permits only one staff member, so a staffed studio must consider another tier.

Con: API access depends on approval and an Account Executive, limiting direct integration for teams expecting immediate credentials.

Con: The white-label Achieve app is a separate monthly purchase at $209 a month, billed monthly.

Alternatives

For a salon-focused option with a free entry point, Salonist offers a free Marketplace Listing capped at 50 appointments per month, as well as a $59 a month Essential plan. Orbis Salon is a paid alternative with a £4.99 a month Lite plan for one staff member, one location and 30 bookings monthly, with a 50p booking service fee per booking. If the priority is a no-monthly-fee booking option, SalonSynq has a free plan with unlimited bookings for one user and manual payment logging, but no SalonSynq online payment. Tonso offers a free plan when the business passes booking fees to clients. For SMS-focused needs, Cojilio has a C$9.99 a month SMS Marketing ONLY plan with 250 SMS monthly. Next offers free booking, scheduling and app features, with unlimited SMS texts as an optional $5 a month plan. Salonipy has a $5 a month monthly plan with unlimited appointments, or a $30 a year yearly plan. SalonWings is another alternative.

Readers comparing category-specific options can also browse Salon App Builder Software, Gym Management Software, Massage Therapy Software, Massage Therapy Scheduling Software, Pilates Studio Software and Salon Gift Card Software.

Verdict

WellnessLiving is a strong fit for fitness and wellness businesses that want booking, payments, client engagement and staff operations together, with room to serve multiple locations. Its broad operating toolkit and included onboarding are the main reasons to choose it; look elsewhere if you need API access without an approval step, or want a simpler, narrowly focused booking service.

Verdict

WellnessLiving combines business operations with mobile apps, digital forms and virtual-service tools. Starter is priced annually, while API access has an approval step and Achieve Basic offers a free option.

Where Specifiction places it

Alternatives to WellnessLivingAll alternatives →