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GymMaster

gymmaster.com

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Spec score 9.3 #1 of 29 in Fitness apps

What it is

GymMaster is cloud-based management software for gyms and health clubs. It handles member records, memberships, class and trainer bookings, sales, communications, billing integration, online signups and point of sale. Plans list booking management, automated billing, real-time reporting, POS and inventory, online signups and member apps. The Android and iOS member app supports bookings, profile updates, check-ins, workouts and visit history. GymMaster also provides an API and lists integrations including ClassPass, Zoom, Zapier, GymSales, Mailchimp, GymPass and others. Twenty-four-hour door access is a separate pricing option. Foundation costs $89 a month for up to 100 current members; Advanced is 129.00 USD for up to 400, and Professional is 209.00 USD for up to 1,300. Enterprise supports unlimited current members with no listed price. Prices exclude tax, and annual payment receives a 10% subscription discount. Every plan includes phone and email support.

Spec sheet

What it does
GymMaster is cloud software for operating gyms, health clubs, studios, personal-training businesses and multi-site facilities.Read 21 Oct 2026 · gymmaster.com
Product
GymMaster is cloud-based gym and health club management software for managing member records, memberships, bookings, sales and communications.Read 3 Oct 2026 · gymmaster.com
Free plan
NoRead 21 Sep 2026 · gymmaster.com
Paid from
89Read 21 Sep 2026 · gymmaster.com
API
GymMaster says it provides developers an open API to integrate the system with other platforms.Read 3 Oct 2026 · gymmaster.com
Integrations
The published integration list includes ClassPass, Mailchimp, GymPass, Spivi and Fitness Passport, alongside billing-provider connections.Read 21 Oct 2026 · gymmaster.com
Security
GymMaster says it runs monthly internal security and penetration tests, patches its code weekly and encrypts on-premise hard drives at rest.Read 3 Oct 2026 · gymmaster.com
Support
Every plan includes phone and email support, and the support site provides a user manual, FAQs, training videos and technical instructions.Read 3 Oct 2026 · gymmaster.com
Headquarters
Christchurch, New ZealandRead 28 Sep 2026 · gymmaster.com
Company
Treshna Enterprises is the team behind GymMaster software.Read 3 Oct 2026 · gymmaster.com
Access control
GymMaster can control 24/7 entry and unlimited doors using its supplied RFID, Bluetooth, Gatekeeper and tailgating hardware.Read 21 Oct 2026 · gymmaster.com
Additional charges
GymMaster says SMS is charged at a flat rate that varies by location, with region-specific pricing available by contacting the company.Read 3 Oct 2026 · gymmaster.com
API documentation
The Member Portal API documents versioned endpoints for login, memberships, bookings, payments, products, promotions, questionnaires, workouts and member profiles.Read 21 Oct 2026 · gymmaster.com
Backups
The company says customer data is backed up on hosting infrastructure and in-house servers, with information retained for six weeks.Read 21 Oct 2026 · gymmaster.com
Billing
Automated billing, payment processing, invoicing, reconciliation reports and multiple billing-provider choices are included features.Read 21 Oct 2026 · gymmaster.com
Bookings and scheduling
It manages classes, appointments, services, rooms, equipment and other club resources.Read 21 Oct 2026 · gymmaster.com
Class scheduling
YesRead 21 Sep 2026 · gymmaster.com
Company facts
LinkedIn lists GymMaster as a privately held wellness and fitness company founded in 1997, headquartered in Christchurch, with 11–50 employees.Read 21 Oct 2026 · linkedin.com
Core features
The listed features include membership management, class and trainer bookings, point of sale, billing integration, online signups and 24/7 door access control.Read 3 Oct 2026 · gymmaster.com
Data centre certifications
GymMaster states its data centres have ISO/IEC 27001:2013 and SOC3 certifications.Read 3 Oct 2026 · gymmaster.com
Documentation and support
Public resources include a user manual, knowledge base, YouTube training, hardware guides, TeamViewer remote support and API documentation.Read 21 Oct 2026 · gymmaster.com
Legal maker
Google Play identifies the developer as TRESHNA ENTERPRISES LIMITED at 200 High Street, Christchurch, New Zealand.Read 21 Oct 2026 · play.google.com
Limit: Android app workflow
Google Play reviewers report difficulty switching between facilities, calendar-add failures and registration forms that can be hard to complete.Read 21 Oct 2026 · play.google.com
Limit: bugs and complexity
GetApp summaries mention occasional bugs, billing-integration difficulties, time-zone support issues and complexity when customizing the system.Read 21 Oct 2026 · getapp.com
Limit: iOS app reliability
App Store reviewers report Bluetooth access failures, crashes, disappearing check-in controls, lost workout entries and missing workout-editing functions.Read 21 Oct 2026 · apps.apple.com
Limit: setup and price
G2 feedback includes complaints that initial configuration takes effort and that pricing can be high versus alternatives.Read 21 Oct 2026 · g2.com
Marketing and retention
The product includes task automation, email/SMS/in-app messaging, campaign measurement, at-risk-member alerts, awards, badges and leaderboards.Read 21 Oct 2026 · gymmaster.com
Member app
The iOS and Android member app supports timetable viewing, class and personal-trainer bookings, profile updates, notifications, workouts and measurements.Read 21 Oct 2026 · play.google.com
Membership management
The system stores member records, memberships, renewals, benefits and account history.Read 21 Oct 2026 · gymmaster.com
Online signup
Website tools provide online signups, class timetables, enquiry forms and other member-portal functions.Read 21 Oct 2026 · gymmaster.com
Plan inclusions
All four tiers list booking management, automated billing, real-time reporting, POS and inventory, online signups and member apps; 24/7 door access is sold as a separate pricing option.Read 3 Oct 2026 · gymmaster.com
Point of sale
GymMaster provides point-of-sale functions together with stock and inventory management.Read 21 Oct 2026 · gymmaster.com
Praise: ease of use and support
G2 reviewers repeatedly describe GymMaster as easy to learn, straightforward to navigate and backed by fast, helpful support.Read 21 Oct 2026 · g2.com
Praise: operational breadth
GetApp reviewers commonly praise the intuitive interface, broad membership and billing coverage, flexible configuration and responsive support.Read 21 Oct 2026 · getapp.com
Pricing limits
Current-member limits are 100 on Foundation, 400 on Advanced, 1300 on Professional and unlimited on Enterprise; the FAQ excludes prospects and historic members from the default count.Read 3 Oct 2026 · gymmaster.com
Public API
GymMaster advertises an open API for developers to connect external platforms.Read 21 Oct 2026 · gymmaster.com
Rating on Apple App Store
4.2 out of 5 from 333 ratingsRead 21 Oct 2026 · apps.apple.com
Rating on Capterra
4.7 out of 5 from 172 reviewsRead 21 Oct 2026 · capterra.com
Rating on G2
4.7 out of 5 from 20 reviewsRead 21 Oct 2026 · g2.com
Rating on GetApp
4.7 out of 5 from 172 reviewsRead 21 Oct 2026 · getapp.com
Rating on Google Play
4.5 out of 5 from 1.45K reviewsRead 21 Oct 2026 · play.google.com
Rating on Software Advice
4.7 out of 5 from 172 reviewsRead 21 Oct 2026 · softwareadvice.com
Rating on Trustpilot
4.3 out of 5 from 7 reviewsRead 21 Oct 2026 · trustpilot.com
Reporting
Real-time reporting and franchise reporting are listed, with configurable reporting and integration options.Read 21 Oct 2026 · gymmaster.com
Scale and ownership
Crunchbase describes GymMaster as a private Christchurch company, also known as Treshna Enterprises, with a listed headcount range of 51–100 and no public funding information.Read 21 Oct 2026 · crunchbase.com
Security certifications
The security policy says its data centres hold ISO/IEC 27001:2013 and SOC 3 certifications.Read 21 Oct 2026 · gymmaster.com
Security controls
GymMaster states that staff use strong managed passwords, monthly internal security and penetration tests, and weekly code patching.Read 21 Oct 2026 · gymmaster.com
System requirements
GymMaster is cloud-based; minimum listed browser versions include Firefox 67, Chrome 63, Safari 12, iOS Safari 12, Edge 79 and Opera 42.Read 21 Oct 2026 · gymmaster.com
Webhooks
Webhooks can send GymMaster events to services such as Salesforce, GoHighLevel or bespoke applications and can support custom websites or mobile apps.Read 21 Oct 2026 · gymmaster.com
Who it serves
GymMaster says it is designed to fit clubs of all sizes.Read 3 Oct 2026 · gymmaster.com

Plans and prices

Foundation $89 a month per site per month, excluding tax; yearly payment receives 10% discount up to 100 current members · software only Read 21 Oct 2026 · gymmaster.com
Advanced $129 a month per site per month, excluding tax; yearly payment receives 10% discount up to 400 current members · software only Read 21 Oct 2026 · gymmaster.com
Professional $209 a month per site per month, excluding tax; yearly payment receives 10% discount up to 1,300 current members · software only Read 21 Oct 2026 · gymmaster.com
Enterprise Price not published Unlimited current members Read 21 Sep 2026 · gymmaster.com
Foundation with 24/7 door access control $129 a month Prices exclude tax; pay yearly for a 10% subscription discount. 100 current members Read 21 Sep 2026 · gymmaster.com
Advanced with 24/7 door access control $169 a month Prices exclude tax; pay yearly for a 10% subscription discount. 400 current members Read 21 Sep 2026 · gymmaster.com
Professional with 24/7 door access control $249 a month Prices exclude tax; pay yearly for a 10% subscription discount. 1,300 current members Read 21 Sep 2026 · gymmaster.com
Enterprise with 24/7 door access control Price not published Unlimited current members Read 21 Sep 2026 · gymmaster.com
Foundation — software only $89 a month Per site per month; yearly payment gets a 10% subscription discount; excludes tax Up to 100 current members Read 3 Oct 2026 · gymmaster.com
Advanced — software only $129 a month Per site per month; yearly payment gets a 10% subscription discount; excludes tax Up to 400 current members Read 3 Oct 2026 · gymmaster.com
Foundation — software with 24/7 door access control $129 a month Per site per month; yearly payment gets a 10% subscription discount; excludes tax Up to 100 current members Read 3 Oct 2026 · gymmaster.com
Advanced — software with 24/7 door access control $169 a month Per site per month; yearly payment gets a 10% subscription discount; excludes tax Up to 400 current members Read 3 Oct 2026 · gymmaster.com

Every GymMaster plan and price →

Strong points and limits

Strong points

  • Membership and booking management
  • Automated billing and POS
  • Android and iOS member app
  • Open API and listed integrations
  • Phone and email support on every plan

Limits

  • No free plan
  • Prices exclude tax
  • Door access costs extra

Who it suits

It suits clubs of different sizes that need membership, booking, billing and sales management. Multi-location support and API access are listed for organizations connecting other systems.

Verdict

GymMaster covers core club operations with member-facing apps, integrations and tiered member limits. Compare the included member capacity with the separate door-access pricing for your sites.

Where Specifiction places it

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