Skip to content
SPECIFICTION
Get listed

Salonist

salonist.io

From $59/mo Free plan WebiOSAndroidAPI
Visit salonist.io
Spec score 8.8 #3 of 42 in Salon Gift Card Software

What it is

Salonist is cloud-based salon management software covering bookings, point of sale, inventory, staff, marketing and memberships. It works on web and mobile without installation. Clients can book at any time through a website, Instagram or the Salonist app, with automatic reminders and options for recurring or package bookings. Its integrated POS supports card, contactless and Stripe terminal payments, bulk checkout, payment reports and stock updates. The service targets businesses ranging from hair salons, massage centers and spas to barbershops, nail salons, aesthetic skin clinics and pet groomers. Salonist lists more than 40 integrations, including Stripe, PayPal, Razorpay, Clover, QuickBooks and Authorize.Net. The free Market Place Listing plan includes 50 appointments per month. Essential costs $59.00 per month, Advance costs $109.00 per month and Expert costs $179.00 per month. Expert includes a custom-branded client app published under the salon's name. A 15% commission applies once to the first visit from a new client discovered through its marketplace; returning-client and direct bookings do not incur that fee.

Spec sheet

What it does
Salonist is cloud-based salon and spa management software combining bookings, POS, inventory, marketing, payroll and reporting.Read 21 Oct 2026 · salonist.io
Integrations
Salonist advertises more than 40 integrations spanning Stripe, PayPal, Razorpay, QuickBooks, Shopify, WooCommerce, WhatsApp, Twilio, Mailchimp, Google Calendar and analytics tools.Read 21 Oct 2026 · salonist.io
Support
Salonist offers in-app chat, on-demand phone support on Essential and above, email support, and support in English, Arabic, French and more languages.Read 1 Oct 2026 · salonist.io
Founded
2017Read 23 Sep 2026 · salonist.io
Access controls
Account owners can assign different levels of staff access to information and profiles.Read 1 Oct 2026 · salonist.io
API and extensibility
Custom integrations and API access are listed on the Expert plan, while third-party SMS API connections are listed on Advance and Expert.Read 21 Oct 2026 · salonist.io
App developer
The Android Salonist Partner listing identifies STELLEN INFOTECH PRIVATE LIMITED as developer and shows 5K+ downloads.Read 21 Oct 2026 · play.google.com
Appointment scheduling
The platform provides online booking, drag-and-drop calendars, room calendars, shift planning, recurring bookings and package bookings.Read 21 Oct 2026 · salonist.io
Availability
Salonist states that its service has 99.95% availability and 24X7 support and maintenance coverage for critical app failures or queries.Read 1 Oct 2026 · salonist.io
Branded app
The custom-branded client app is available on Expert and is published to both the Apple App Store and Google Play under the salon's name.Read 1 Oct 2026 · salonist.io
Client management
Client records can contain history, notes, surveys, documents, preferences and appointment information.Read 21 Oct 2026 · salonist.io
Cloud access
Salonist is cloud-based, works on web and mobile, and requires nothing to be installed.Read 1 Oct 2026 · salonist.io
Company facts
LinkedIn lists Salonist as a partnership founded in 2017 with headquarters in Singapore and 11–50 employees.Read 21 Oct 2026 · linkedin.com
Company legal details
Crunchbase lists the legal name as Salonist, operating status active, company type for-profit and founder Neeraj Gupta.Read 21 Oct 2026 · crunchbase.com
Data migration
Salonist provides free onboarding and data import, including clients, services, staff, products and appointment history from systems such as Zenoti, Fresha, Vagaro, Mindbody or spreadsheets.Read 1 Oct 2026 · salonist.io
Data portability
Salonist advertises free onboarding and data import, including clients, services, staff, products and appointment history from other systems or spreadsheets.Read 21 Oct 2026 · salonist.io
Developer documentation
The public Help Center contains integration guides for SMS APIs, Stripe, PayPal, Shopify, WooCommerce, Twilio, Interakt, Google Calendar and QuickBooks/ZATCA.Read 21 Oct 2026 · help.salonist.io
Documentation breadth
The Help Center lists hundreds of articles across setup, staff, clients, appointments, inventory, reports, integrations, marketing, booking, mobile, warehouse, marketplace and billing.Read 21 Oct 2026 · help.salonist.io
Free-plan limit
The free Market Place Listing plan includes 50 appointments per month.Read 1 Oct 2026 · salonist.io
Hosting and installation
Salonist says it is cloud-based, requires no computer or tablet installation, and is accessed through a browser or Android and iOS apps.Read 21 Oct 2026 · help.salonist.io
Inventory
Inventory functions cover centralized stock, audits, transfers, purchase orders, low-stock tracking, retail sales and online product selling.Read 21 Oct 2026 · salonist.io
iOS app
Apple lists Salonist – Salon & Spa Booking as a free iPhone business app by STELLEN INFOTECH PRIVATE LIMITED; the page does not display a rating count.Read 21 Oct 2026 · apps.apple.com
Languages
The platform states that it runs in 13 languages and supports right-to-left Arabic layouts across calendars, POS and receipts.Read 21 Oct 2026 · salonist.io
Limit: customization and data tools
G2 summaries report limited customization, difficult data-driven workflows and extra navigation for granular permissions or multi-location analytics.Read 21 Oct 2026 · g2.com
Limit: payment methods
A Capterra reviewer liked the product overall but identified payment-method limitations as the main issue.Read 21 Oct 2026 · capterra.com
Limit: service cancellation
A Trustpilot reviewer reported being unable to cancel through the account and said support did not respond.Read 21 Oct 2026 · trustpilot.com
Limit: support and reliability
Independent complaints include unresponsive support, slow or glitchy software, data-import problems, missing reminders or invoices and outages that disrupt bookings.Read 21 Oct 2026 · g2.com
Marketing
Built-in marketing includes promotions, coupons, gift cards, loyalty programs, SMS campaigns, email campaigns and automated reminders.Read 21 Oct 2026 · salonist.io
Marketplace commission
Salonist says it charges 15% once on a new client’s first marketplace visit and no commission on direct, website, social or returning-client bookings.Read 21 Oct 2026 · salonist.io
Marketplace fee
Salonist charges 15% once on the first visit from a brand-new client discovered through its marketplace, while returning-client and direct bookings are free of that commission.Read 1 Oct 2026 · salonist.io
Online booking
Clients can book online 24/7 from a website, Instagram or the Salonist app, with automatic reminders and recurring or package bookings.Read 1 Oct 2026 · salonist.io
Point of sale
Salonist supports desk and mobile checkout, tips, split payments, payment gateways, card terminals, barcode scanners and receipt printers.Read 21 Oct 2026 · salonist.io
Praise: scheduling automation
G2 reviewers describe centralized booking, real-time availability and automated reminders as reducing double bookings, no-shows and administrative work.Read 21 Oct 2026 · g2.com
Praise: usability and consolidation
Reviewers repeatedly praise the clean, modern interface and the ability to combine online booking, client records, staff management and reporting in one system.Read 21 Oct 2026 · capterra.com
Product scope
Salonist is all-in-one salon management software for bookings, point of sale, inventory, staff, marketing and memberships.Read 1 Oct 2026 · salonist.io
Rating on Capterra
4.4 out of 5 from 27 reviewsRead 21 Oct 2026 · capterra.com
Rating on G2
4.9 out of 5 from 26 reviewsRead 21 Oct 2026 · g2.com
Rating on Gartner Peer Insights
4.0 out of 5 from 1 reviewRead 21 Oct 2026 · gartner.com
Rating on GetApp
4.4 out of 5 from 27 reviewsRead 21 Oct 2026 · getapp.com
Rating on Google Play
2.8 out of 5 from 104 reviews for Salonist PartnerRead 21 Oct 2026 · play.google.com
Rating on Software Advice
4.4 out of 5 from 27 reviewsRead 21 Oct 2026 · softwareadvice.com
Rating on Trustpilot
4.1 out of 5 from 28 reviewsRead 21 Oct 2026 · trustpilot.com
Recent market news
A February 2026 IssueWire release announced Salonist home-salon booking availability for customers in Mumbai.Read 21 Oct 2026 · issuewire.com
Recent product news
An IssueWire release dated January 5, 2026 described Salonist’s AI-powered platform as aimed at simplifying operations and increasing salon revenue.Read 21 Oct 2026 · issuewire.com
Reporting
Reporting dashboards cover sales, clients, services, marketing, staff, packages and multi-branch performance.Read 21 Oct 2026 · salonist.io
Security and compliance claims
The pricing page lists PCI DSS, SOC 2, HIPAA, GDPR and CCPA alongside Salonist’s security claims.Read 21 Oct 2026 · salonist.io
Security transport
Salonist uses HTTPS browsing to secure sessions when customers use the app.Read 1 Oct 2026 · salonist.io
Staff and payroll
Staff tools include commissions, payroll data, schedules, timesheets, KPI reports, role assignments and login permissions.Read 21 Oct 2026 · salonist.io
Target businesses
Salonist serves hair salons, massage centers, makeup artists, spas, barbershops, bridal salons, tattoo artists, pet groomers, nail salons, aesthetic skin clinics and salon booth renters.Read 1 Oct 2026 · salonist.io

Plans and prices

Market Place Listing Free 50 appointments/month · online booking · calendar and scheduling · staff shift management · marketplace listing · staff reports Read 21 Oct 2026 · salonist.io
Essential $59 a month Billed monthly Unlimited appointments · POS · sales and appointment reports · customer history · coupons · retail products · expenses · reminders · website booking · memberships and e-wallet · staff commissions · tips · mobile POS · standard data import · chat and phone support · unlimited email notifications Read 21 Oct 2026 · salonist.io
Advance $109 a month Billed monthly Everything in Essential · surveys · package reports · loyalty points · PayPal · warehouse · barcode labels · purchase orders · lead management · social booking · gift cards · room calendar · subscriptions · SMS and email campaigns · inventory · timesheets · permissions · third-party SMS API · Twilio · WhatsApp · GetResponse · Mailchimp · Stripe · Google Analytics · Interakt · Razorpay · AiSensy · Zoko · Botat API Read 21 Oct 2026 · salonist.io
Expert $179 a month Billed monthly Everything in Advance · QuickBooks · multi-branch reporting · Google Calendar · service-use inventory · dedicated account manager · cash register · consent forms · card reader · mini website · waitlists · before-and-after photos · documents · rebooking reminders · Shopify · Clover · referrals · AI marketing · Tabby · Pine Labs · custom integrations and API access · pooled inventory · Tap · Authorize.Net · SMTP · Qoyod · AI Smart Advisor Read 21 Oct 2026 · salonist.io

Every Salonist plan and price →

Strong points and limits

Strong points

  • Clients can book through a website, Instagram or app.
  • POS supports card and contactless payments.
  • More than 40 integrations are listed.
  • Free plan includes online booking and scheduling.
  • Free onboarding and data import are provided.

Limits

  • Free plan is limited to 50 appointments per month.
  • Marketplace takes 15% on a new client's first visit.
  • Branded client app requires the $179.00 per month Expert plan.

Who it suits

Salonist suits appointment-based businesses such as salons, spas, barbershops, nail salons and pet groomers. Its features also cover businesses that need POS, inventory, staff and membership management.

Salonist in depth

Read the full write-up

Overview

Salonist is a cloud-based operating system for appointment-led personal-care businesses, from salons and spas to tattoo studios and pet groomers. It is best suited to owners who want booking, sales and stock tools together; its free plan is a constrained way to start, not a full-capacity option.

Key features

Bookings and staff

Clients can book at any hour through a business website, Instagram or the Salonist app, including recurring visits and packages. Automatic reminders, cancellation controls, staff calendars, appointment payments and external calendar sync cover much of the scheduling cycle. Customer history helps with repeat visits, and owners can limit staff access to profiles and information by assigning different access levels.

Sales and stock

The integrated POS accepts card and contactless payments and supports Stripe terminal payments. Bulk checkout, payment reports and stock updates make it a practical fit for businesses selling retail products alongside services. Salonist also supports online payment processing and lists more than 40 integrations, including Stripe, PayPal, Razorpay, Clover, QuickBooks, Qoyod, Tabby, Tamara and Authorize.Net.

Support and setup

Salonist offers in-app chat, email and on-demand phone support on Essential and higher plans, with support in English, Arabic, French and other languages. It provides free onboarding and can import clients, services, staff, products and appointment history from systems including Zenoti, Fresha, Vagaro and Mindbody, or from spreadsheets. That reduces the burden of switching systems. Salonist says availability is 99.95% and provides round-the-clock support and maintenance coverage for critical app failures or queries. HTTPS protects sessions while customers use the app.

Pricing

Salonist has a free plan and a 7-day trial. Paid plans are billed monthly:

PlanPriceWhat it includesBest fitMarket Place Listingfree50 appointments per month, online booking, calendar and scheduling, staff shift managementSmall operations testing online booking, provided the monthly cap is enoughEssential$59 a monthUnlimited staff, POS, sales and appointment reports, customer history, coupons, inventory and remindersBusinesses needing core sales and stock tools without the higher-tier marketing and loyalty featuresAdvance$109 a monthEverything in Essential, plus surveys, rewards, gift cards, campaigns, inventory management and third-party SMS API integrationsBusinesses ready to add retention campaigns and rewardsExpert$179 a monthEverything in Advance, plus multi-branch reporting, a dedicated account manager, branded app, waitlists, custom integrations and API accessMulti-location operators or businesses that need their own published app and custom connectionsThe free plan’s 50-appointment ceiling will quickly rule it out for busier venues. Essential removes that cap and adds broad operational tools, while Advance and Expert are justified mainly by their additional engagement, multi-branch and customization features. A custom-branded app is reserved for Expert and is published under the salon’s name on both the Apple App Store and Google Play.

Salonist charges 15% once on the first visit from a new client who discovers a business through its marketplace. Returning clients and direct bookings do not incur that commission, so owners should weigh marketplace discovery against the acquisition fee.

Platforms

Salonist runs on the web, iOS and Android. It is cloud-based and requires no installation, which suits teams needing access across desktop and mobile devices.

Who it's for

The product serves hair salons, massage centers, makeup artists, spas, barbershops, bridal salons, tattoo artists, pet groomers, nail salons, aesthetic skin clinics and salon booth renters. Its combination of booking, POS, inventory and staff access controls is most compelling for businesses that want these workflows together. A business that only needs modest appointment scheduling may find the paid tiers broader and costlier than necessary; marketplace-sourced first-time clients also carry a fee.

Pros and cons

Broad operating coverage: Booking, POS, inventory, staff tools, marketing and memberships sit in one system, useful for service businesses that also sell products.

Useful migration help: Free onboarding and imports from named salon systems or spreadsheets can ease a move from existing software.

Low-cost entry, with a sharp ceiling: The free plan includes online booking and scheduling, but 50 appointments a month limits its usefulness as volume grows.

Marketplace acquisition has a cost: New clients sourced through Salonist incur a one-time 15% first-visit commission, though direct and returning-client bookings avoid it.

Branded app requires the top tier: Businesses wanting an app under their own name must choose Expert at $179 a month.

Alternatives

For businesses comparing specialist options, the salon appointment scheduling software and salon POS software categories help narrow the choice by workflow. Spa operators can also browse spa management software, while skin clinics may prefer the esthetician software category. For staffing or stock needs in particular, see salon staff scheduling software and salon inventory management software.

inyad is a freemium Android and web option with Morocco-specific payment plans, including a free plan while processing payments and a terminal purchased separately.

LABÉAU is a paid option with a 12-month Silver plan at 174.92 MYR a month, including online bookings, WhatsApp reminders, client records and reporting.

Loqlee offers a free forever Starter plan with up to three staff accounts and booking management, making it worth considering for a small operation that fits those limits.

Orbis Salon has a £4.99 a month Lite plan for one staff member and location, capped at 30 bookings monthly with a 50p booking service fee per booking.

DaySmart Med Spa starts with a $29 a month Basic plan for one user, with scheduling, online booking, reminders, payments and reports.

Cloud Studio Manager provides its whole platform free, with unlimited users and no paid add-ons, a different fit for studios seeking to avoid per-user charges.

Meevo offers salon and spa plans with user, email-contact and SMS-credit limits; its Lite tier includes five users, 2,500 email contacts and 100 SMS marketing credits.

Simple Salon starts at $20 a month for Starter, capped at seven operators with no included SMS, or $34 a month for Pro, which includes 200 SMS.

Verdict

Salonist is a strong fit for appointment-based beauty and personal-care businesses that want booking, payment, inventory and staff operations in one cloud system, especially those benefiting from migration support or multi-branch tools. Choose it for that breadth and its mobile and web access; look elsewhere if the free plan’s appointment cap is too low or the marketplace’s first-visit commission conflicts with how you acquire clients.

Verdict

Salonist combines online booking with POS, inventory and staff tools for a broad range of appointment-based businesses. The free plan has a monthly appointment cap, and marketplace-sourced new clients incur a one-time first-visit commission.

Where Specifiction places it

Alternatives to SalonistAll alternatives →