Timely

Spec sheet

What it does

Timely is booking and payments software for hair and beauty professionals, covering bookings through final payment.Read 15 Oct 2026 · gettimely.com

Free plan

NoRead 21 Sep 2026 · gettimely.com

Paid from

26Read 21 Sep 2026 · gettimely.com

Support

All plans have help guides, a support form, chatbot and live messaging; Innovate also includes phone support.Read 15 Oct 2026 · help.gettimely.com

Headquarters

Wellington, New ZealandRead 28 Sep 2026 · gettimely.com

Founded

2011Read 28 Sep 2026 · gettimely.com

Accounting integrations

Timely materials identify Xero, MYOB and QuickBooks as accounting integrations.Read 15 Oct 2026 · gettimely.com

Appointment management

The system provides a customizable appointment calendar, staff availability controls and tools to reduce calendar gaps.Read 15 Oct 2026 · gettimely.com

Automated reminders

YesRead 21 Sep 2026 · gettimely.com

Booking pages

YesRead 21 Sep 2026 · gettimely.com

Booking payments

YesRead 21 Sep 2026 · gettimely.com

Calendar sync

two-wayRead 21 Sep 2026 · gettimely.com

Client records

Client profiles can contain notes, photos, documents, appointment history and personalized communications.Read 15 Oct 2026 · gettimely.com

Company founding

LinkedIn lists Timely as founded in 2012.Read 15 Oct 2026 · linkedin.com

Company size and headquarters

LinkedIn lists Timely at 51–200 employees with headquarters in Dunedin, Otago.Read 15 Oct 2026 · linkedin.com

Digital consultations

Timely Consult lets salons create or customize electronic consultation forms and send them before appointments.Read 15 Oct 2026 · nextjs.stage.gettimely.com

Google Calendar integration

The Google Calendar connection supports two-way synchronization of Timely appointments and Google events, including staff calendars.Read 15 Oct 2026 · gettimely.com

Inventory

Timely includes stock and inventory management with remote stock visibility and a scanner-based Stock app.Read 15 Oct 2026 · gettimely.com

Legal name and owner

Crunchbase identifies the legal name as Timely Limited and lists EverCommerce as its acquirer and parent organization.Read 15 Oct 2026 · crunchbase.com

License and hosting

Terms grant customers limited, non-exclusive access to Timely web, native iOS and Android PWA services, indicating proprietary hosted software rather than open-source software.Read 15 Oct 2026 · gettimely.com

Limit: Android app reliability

Google Play reviews include complaints that the Android app redirects users to the Play Store and fails to load reliably.Read 15 Oct 2026 · play.google.com

Limit: Apple app calendar

An Apple App Store reviewer complains that the iPad calendar shows only three days and limited hours at once.Read 15 Oct 2026 · apps.apple.com

Limit: booking bugs

GetApp reviews include reports of bugs and available appointment slots not appearing correctly for clients.Read 15 Oct 2026 · getapp.com

Limit: pricing and reporting

GetApp reviewers report that costs can rise with additional users or add-ons and that reporting is less advanced than some alternatives.Read 15 Oct 2026 · getapp.com

Mailchimp integration

Mailchimp integration supports client segmentation using spending, last booking and birth-date data for targeted campaigns.Read 15 Oct 2026 · gettimely.com

Marketing

Marketing tools include SMS and email campaigns, automated follow-ups, review requests, loyalty features and promotions.Read 15 Oct 2026 · gettimely.com

Multi-location staff

Managers can control staff permissions and operate multiple locations through the cloud service.Read 15 Oct 2026 · gettimely.com

Online booking

Clients can book appointments online 24/7, including through Instagram, Facebook and Messenger buttons.Read 15 Oct 2026 · gettimely.com

Payment security

Timely says payment data is encrypted, card details are not stored by Timely and payment handling follows PCI DSS guidelines.Read 15 Oct 2026 · gettimely.com

Payments

TimelyPay supports online and in-salon card payments, deposits, cancellation fees, gift vouchers and next-business-day payouts.Read 15 Oct 2026 · nextjs.gettimely.com

Praise: ease and value

GetApp reviewers commonly describe Timely as easy to use and good value, while appreciating its broad feature set for small businesses.Read 15 Oct 2026 · getapp.com

Praise: Trustpilot support

Recent Trustpilot reviewers repeatedly praise Timely's ease of navigation, responsive support and helpful answers.Read 15 Oct 2026 · trustpilot.com

Rating on Apple App Store

3.4 out of 5 from 67 ratingsRead 15 Oct 2026 · apps.apple.com

Rating on G2

4.5 out of 5 from 15 reviewsRead 15 Oct 2026 · g2.com

Rating on GetApp

4.7 out of 5 from 711 reviewsRead 15 Oct 2026 · getapp.com

Rating on Google Play

2.4 out of 5 from 259 reviewsRead 15 Oct 2026 · play.google.com

Rating on Trustpilot

3.7 out of 5 from 236 reviewsRead 15 Oct 2026 · trustpilot.com

Reporting

Timely provides business, appointment, client and staff reports, including performance, retention, roster and no-show reporting.Read 15 Oct 2026 · help.gettimely.com

Security controls

Timely states that accounts use email/password protection with optional two-factor authentication and automatic calendar locking after inactivity.Read 15 Oct 2026 · gettimely.com

System requirements

The service runs in modern Chrome, Firefox or Safari browsers; its iOS and Android apps are intended to use the latest operating-system versions.Read 15 Oct 2026 · help.gettimely.com

Zapier API

The pricing comparison lists automation through a Zapier API as an Innovate-plan capability.Read 15 Oct 2026 · gettimely.com

Plans and prices

Every Timely plan and price →

Where Specifiction places it

• Appointment Scheduling Software#20 of 1388.8
• Salon Gift Card Software#8 of 428.5
• Salon Commission Management Software#11 of 558.4
• Salon Payroll Software#10 of 428.4
• Salon CRM Software#11 of 458.5
• Salon Loyalty Software#10 of 408.4
• Salon Inventory Management Software#11 of 428.4
• Salon and Spa Scheduling Software#10 of 368.4
• Spa and Salon Management Software#7 of 238.4
• Appointment Management system#8 of 268.4
• Salon Staff Scheduling Software#8 of 268.4
• Salon Appointment Scheduling Software#11 of 338.5