Skip to content
SPECIFICTION
Get listed

Fresha

fresha.com

From $2.95/mo Free trial WebiOSAndroid
Visit fresha.com
Spec score 9.0 #1 of 42 in Salon Gift Card Software

What it is

Fresha is appointment-booking software available on the web, iOS, and Android. Businesses can provide booking pages for customers, manage appointments in a calendar, and collect payments. Calendar synchronization works one way. Scheduling options include group bookings and round-robin assignment, while automated reminders support appointment communication. Fresha uses a freemium model with a free plan and a 7-day trial. Its listed plans distinguish team size: Independent is for one team member, while Team supports unlimited team members. The maker, Fresha, is headquartered in London, United Kingdom. The combination of customer booking pages, scheduling modes, reminders, payment collection, and multi-platform access covers core appointment administration for businesses with different staffing levels.

Spec sheet

What it does
Fresha is a cloud platform combining appointment booking, payments, point of sale, client records, marketing and staff operations for beauty, wellness and self-care businesses.Read 21 Oct 2026 · crunchbase.com
Free plan
YesRead 20 Sep 2026 · fresha.com
Integrations
Official booking connections are available for Facebook and Instagram profiles and for Google Search and Maps through Reserve with Google.Read 21 Oct 2026 · fresha.com
Headquarters
London, United KingdomRead 23 Sep 2026 · fresha.com
API and SDKs
An independent API profile reports that Fresha has no public developer API or portal; the visible open-source surface is Web API tooling for OpenAPI linting, diffing and code generation.Read 21 Oct 2026 · providers.apievangelist.com
Automated reminders
YesRead 20 Sep 2026 · fresha.com
Booking pages
YesRead 20 Sep 2026 · fresha.com
Browser support
Supported browsers are Safari 16.4+, Chrome 111+, Edge 111+ and Firefox 111+; proxy browsers such as Opera Mini may render incorrectly.Read 21 Oct 2026 · fresha.com
Calendar sync
one-wayRead 20 Sep 2026 · fresha.com
Client management
Client profiles can hold allergies, patch tests, forms, notes, documents, balances, gift cards, memberships, packages and saved cards.Read 21 Oct 2026 · fresha.com
Company facts
LinkedIn lists Fresha as privately held, founded in 2015, headquartered in London and employing 201–500 people.Read 21 Oct 2026 · linkedin.com
Company legal entity
The UK operating entity is Fresha.com SV Ltd., registered in England under company number 11326509 at 71-75 Shelton Street, London.Read 21 Oct 2026 · terms.fresha.com
Data Connector
An independent technical review describes the Data Connector as read-only reporting access rather than a write-capable public API.Read 21 Oct 2026 · usecarly.com
Documentation and support
Fresha provides a searchable help center, academy lessons, email and chat support on Independent, and phone, chat and email support on Team.Read 21 Oct 2026 · fresha.com
Forms
The form builder supports automated sending, conditional questions, digital consent, reusable templates and saving submissions to client profiles.Read 21 Oct 2026 · fresha.com
Group booking
YesRead 20 Sep 2026 · fresha.com
Inventory
Inventory functions include product sales, synchronized online and in-store stock, purchase orders, an online store and click-and-collect.Read 21 Oct 2026 · fresha.com
Limit: fees and pricing
Capterra analysis reports many reviewers find Fresha’s fee structure unclear, rising or unexpectedly applied.Read 21 Oct 2026 · capterra.com
Limit: marketplace charges
Google Play reviewers report dissatisfaction with the move from free service to subscriptions and additional new-client or payment-related fees.Read 21 Oct 2026 · play.google.com
Limit: payment handling
Capterra reports complaints about cumbersome payment processing, verification delays, account issues and inconsistent fund transfers.Read 21 Oct 2026 · capterra.com
Limit: scheduling workflow
An App Store reviewer reports that repeating schedules cannot select arbitrary individual days easily and that Google calendar synchronization is unavailable or unreliable.Read 21 Oct 2026 · apps.apple.com
Marketplace
The Fresha Marketplace lets businesses be discovered by clients searching for beauty and wellness services and charges a one-time 20% commission with a $6 minimum for new marketplace clients.Read 21 Oct 2026 · fresha.com
Notable expansion
Fresha announced a Berlin office and Mazen Tadli as DACH general manager on August 27, 2026.Read 21 Oct 2026 · fresha.com
Notable news
Fresha announced NF525 certification for its French POS software on September 10, 2026.Read 21 Oct 2026 · fresha.com
Ownership and founders
Crunchbase identifies the legal name Surge Ventures Inc. and founders Nick Miller and William Zeqiri, with the business marked active and private.Read 21 Oct 2026 · crunchbase.com
Payment collection
YesRead 20 Sep 2026 · fresha.com
Payments
Fresha supports online and in-person payments, tap to pay, terminals, deposits, saved cards and cancellation or no-show policies.Read 21 Oct 2026 · fresha.com
Point of sale
The POS supports services, products, memberships, packages, gift cards, add-ons, tips, split payments, partial payments, refunds and exchanges.Read 21 Oct 2026 · fresha.com
Praise: ease of use
GetApp reviewers commonly describe online booking as user-friendly and time-saving for both clients and businesses.Read 21 Oct 2026 · getapp.com
Praise: support and usability
Trustpilot’s review summary says reviewers frequently praise professional, responsive support and a helpful center that makes the platform easier to use.Read 21 Oct 2026 · trustpilot.com
Privacy controls
Fresha documents PCI DSS card protection, GDPR guidance and recording marketing consent for clients.Read 21 Oct 2026 · fresha.com
Rating on Apple App Store
4.8 out of 5 from 3.9K ratings for Fresha for businessRead 21 Oct 2026 · apps.apple.com
Rating on Capterra
4.8 out of 5 from 1,448 reviewsRead 21 Oct 2026 · capterra.com
Rating on G2
4.2 out of 5 from 3 reviewsRead 21 Oct 2026 · g2.com
Rating on GetApp
4.8 out of 5 from 1,449 reviewsRead 21 Oct 2026 · getapp.com
Rating on Google Play
4.6 out of 5 from 8.36K reviews for Fresha for businessRead 21 Oct 2026 · play.google.com
Rating on Trustpilot
4.8 out of 5 from 7,267 reviewsRead 21 Oct 2026 · trustpilot.com
Reporting
Reports cover sales, finance, clients, teams, occupancy, commissions, pay summaries, targets and configurable insights.Read 21 Oct 2026 · fresha.com
Round-robin scheduling
YesRead 20 Sep 2026 · fresha.com
Scheduling
Its scheduling tools include calendars, appointments, waitlists, resources, automated messages and group appointments.Read 21 Oct 2026 · fresha.com
Security certifications
The pricing page lists HIPAA, ISO 9001, ISO 27001 and GDPR compliance plus quarterly payment-security testing.Read 21 Oct 2026 · fresha.com
Self-hosting and licence
Fresha is presented as a hosted service, with no self-hosting option or public product licence documented in the reviewed sources.Read 21 Oct 2026 · providers.apievangelist.com
System requirements
Mobile use requires the latest iOS version or either of the two preceding versions, while Android requires version 8.0 or newer.Read 21 Oct 2026 · fresha.com
Team management
Team functions include individual accounts, permissions, shifts, custom service pricing, commissions, timesheets and pay runs.Read 21 Oct 2026 · fresha.com

Plans and prices

Independent $19.95 a month per month 1 team member · single calendar column · 100 free messages · 50 free marketing emails · email and chat support Read 21 Oct 2026 · fresha.com
Team $14.95 a month per bookable team member monthly unlimited team members · multiple calendar columns · 100 free messages per team member · 50 free marketing emails per team member · phone, chat and email support Read 21 Oct 2026 · fresha.com
Team Connect $2.95 a month per team member, monthly optional add-on Read 21 Oct 2026 · fresha.com
Insights $9.95 a month per bookable team member, monthly optional add-on Read 21 Oct 2026 · fresha.com
Google Rating Boost $14.95 a month per location, monthly optional add-on Read 21 Oct 2026 · fresha.com
Smart Website $15.95 a month monthly optional add-on Read 21 Oct 2026 · fresha.com
Client Loyalty $59.95 a month per location, monthly optional add-on Read 21 Oct 2026 · fresha.com
AI Concierge $99.95 a month per location, monthly 200 minutes included per location · 500 messages included per location · $0.60 per extra minute · $0.04 per extra message Read 21 Oct 2026 · fresha.com
Data Connector $295 a month per location, monthly optional add-on Read 21 Oct 2026 · fresha.com
Enterprise Priced on request custom rates for high-volume businesses with over 20 team members Read 21 Oct 2026 · fresha.com

Every Fresha plan and price →

Strong points and limits

Strong points

  • Web, iOS, and Android access
  • Customer booking pages
  • Group and round-robin scheduling
  • Automated appointment reminders
  • Payment collection included

Limits

  • Calendar synchronization is one-way
  • Independent plan covers one team member

Who it suits

It suits appointment-based businesses that need customer booking pages, scheduling, reminders, and payment collection. Independent is specified for one team member; Team is for unlimited team members.

Verdict

Fresha combines booking, scheduling, reminders, and payments across three platforms. The listed plan distinction is team size, while pricing details are not provided.

Where Specifiction places it

Alternatives to FreshaAll alternatives →