Acuity Scheduling vs BookSteam
Acuity Scheduling
acuityscheduling.comBookSteam
booksteam.comSide by side
| Figure | Acuity Scheduling | BookSteam |
|---|---|---|
| Price from | $20/mo | $19.95/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 7 | 4 |
| Spec score · Appointment Scheduling Software | 9.2 (#6) | 8.3 (#41) |
| Automated reminders | Yes | Yes |
| Booking pages | Yes | Yes |
| Calendar integrations | Two-way sync is available with Google Calendar, Outlook, and iCloud. | BookSteam can sync calendars from Apple, Google, or Microsoft. |
| Calendar sync | two-way | two-way |
| Client management | Client profiles can include intake-form submissions, appointment history, packages, subscriptions, and gift-certificate history. | Businesses can store client information, notes, history, and identifying tags in a client database. |
| Free plan | No | No |
| Group booking | Yes | Yes |
| Booking payments | Yes | Yes |
| Support | Live chat support in English is available Monday to Friday from 4:00 AM to 8:00 PM ET, and email support is available in English, French, German, Italian, Brazilian Portuguese, and Spanish; phone support is not offered. | BookSteam provides searchable help articles organized into topics including calendar sync, payments, mobile, and website builder integrations. |
Plans
Acuity Scheduling
- Starter$20 a month
- Standard$34 a month
- Premium$61 a month
- Starter$20 a month
- Standard$34 a month
- Premium$61 a month
- Free trialFree
BookSteam
- Solo$19.95 a month
- Standard$29.95 a month
- Plus$49.95 a month
- Premium$79.95 a month
In their own words
Acuity Scheduling
Acuity Scheduling lets businesses offer online appointment booking and manage payments, calendars, and client information. Customers can book, reschedule, or cancel through branded pages that businesses can embed on a site or share by link or QR code. It supports one-to-one appointments, classes, workshops, and events, along with group booking and round-robin scheduling. Payments, including deposits and tips, can be collected through Stripe, Square, PayPal, or Venmo. Two-way calendar sync is available with Google Calendar, Outlook, and iCloud, and automated reminders can notify clients. Client profiles can hold intake-form submissions and appointment history. The iOS and Android admin app manages calendars, availability, clients, invoices, and payments; developer options include an API, OAuth2, and webhooks. Plans start at $16 per user per month with annual billing, and every plan has a seven-day trial without a credit card. There is no free plan, and applicable taxes are extra.