Acuity Scheduling vs Orbis Salon
Acuity Scheduling
acuityscheduling.com
Orbis Salon
orbissalon.co.ukSide by side
| Figure | Acuity Scheduling | Orbis Salon |
|---|---|---|
| Price from | $20/mo | £4.99/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 7 | 4 |
| Spec score · Salon and Spa Scheduling Software | 9.2 (#1) | 8.3 (#12) |
| Integrations | Official integrations include Zoom, Google Hangouts Meet, GoToMeeting, FreshBooks, QuickBooks, Stripe, Square, PayPal, Google Analytics, Zoho CRM, ClassPass, and Zapier. | Orbis websites can integrate with booking systems, Google Business Profile, Google Analytics, Search Console, WordPress, Wix and Squarespace. |
| Payments | Clients can pay through Stripe, Square, PayPal, or Venmo, including deposits and tips. | Customer payments may be processed through Orbis Pay, Stripe Connect or another supported payment provider, and raw card security codes are not stored by Orbis. |
| Support | Live chat support in English is available Monday to Friday from 4:00 AM to 8:00 PM ET, and email support is available in English, French, German, Italian, Brazilian Portuguese, and Spanish; phone support is not offered. | Orbis provides UK-based support by email and phone, with contact hours Monday to Friday, 9am to 5pm UK time, and aims to reply to email enquiries within one working day. |
Plans
Acuity Scheduling
- Starter$20 a month
- Standard$34 a month
- Premium$61 a month
- Starter$20 a month
- Standard$34 a month
- Premium$61 a month
- Free trialFree
Orbis Salon
- Lite£4.99 a month
- Core£9.99 a month
- Pro£14.99 a month
- Clinic£19.99 a month
In their own words
Acuity Scheduling
Acuity Scheduling lets businesses offer online appointment booking and manage payments, calendars, and client information. Customers can book, reschedule, or cancel through branded pages that businesses can embed on a site or share by link or QR code. It supports one-to-one appointments, classes, workshops, and events, along with group booking and round-robin scheduling. Payments, including deposits and tips, can be collected through Stripe, Square, PayPal, or Venmo. Two-way calendar sync is available with Google Calendar, Outlook, and iCloud, and automated reminders can notify clients. Client profiles can hold intake-form submissions and appointment history. The iOS and Android admin app manages calendars, availability, clients, invoices, and payments; developer options include an API, OAuth2, and webhooks. Plans start at $16 per user per month with annual billing, and every plan has a seven-day trial without a credit card. There is no free plan, and applicable taxes are extra.
Orbis Salon
Orbis Salon is booking and business-management software for salons, clinics, therapists, and other appointment-led businesses. It brings together websites, multi-service booking, customer accounts, payments, forms, treatment records, photos, and reporting. Core and Pro include a bespoke multi-page website on the customer's domain and a portal where customers can manage accounts, appointments, forms, and saved payment methods. Orbis Salon Manager is available through app stores and as a Mac download, with browser access also available. Website integrations include booking systems, Google Business Profile, Google Analytics, Search Console, WordPress, Wix, and Squarespace. Payments can be processed through Orbis Pay, Stripe Connect, or another supported provider; Orbis says it does not store raw card security codes. Lite costs £4.99 a month and includes one staff member, one location, 30 bookings per month, and a 50p booking service fee per booking. Core costs £9.99 a month, Pro £14.99 a month, and Clinic £19.99 a month. SMS reminders are pay-as-you-go, and Orbis does not run HMRC payroll.