AddSearch vs Coveo
AddSearch
addsearch.comCoveo
coveo.comSide by side
| Figure | AddSearch | Coveo |
|---|---|---|
| Price from | $119/mo | — |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 11 | 1 |
| Spec score · Search Analytics Software | 8.3 (#5) | 7.8 (#13) |
| Spec score · AI Search and Discovery Platforms Software | 8.3 (#5) | 7.8 (#13) |
| Spec score · Site Search Software | 8.3 (#7) | 7.7 (#18) |
| Founded | 2013 | 2004 |
| Headquarters | Espoo, Finland | Montreal, Quebec, Canada |
| Integrations | The Core plan lists Google Analytics integration, and AddSearch offers native WordPress and Shopify applications. | Coveo lists native integrations including Adobe, Agentforce, Salesforce, ServiceNow, Sitecore, Zendesk, SAP, Shopify, and OpenAI ChatGPT Enterprise; it also offers open APIs and frameworks for custom integrations. |
| Security | AddSearch describes its platform as SOC 2 certified and says data is encrypted in transit and at rest. | Coveo states that hosted customer data is encrypted at rest with AES-256 and in transit using TLS 1.3, with TLS 1.2 supported for compatibility. |
| Support | All plans include standard email and live chat support, while higher tiers may include priority or premium support. | The pricing page lists Coveo Care, business value assessment and realization, and an implementation partner network; Technical Account Manager and Developer Support are listed as add-ons. |
Plans
AddSearch
- CorePriced on request
- GrowthPriced on request
- AdvancedPriced on request
- Core$119 a month
- Growth$299 a month
- Advanced$599 a month
- AI Answers$8,400 a year
- AI Answers + Keyword SearchPriced on request
- AI ConversationsPriced on request
- AI Conversations + SearchPriced on request
In their own words
Coveo
Coveo is a cloud AI-Relevance Platform for search, recommendations, personalization, and discovery across commerce, service, website, and workplace experiences. Its hybrid search combines advanced rules, business logic, A/B testing, and query pipeline management. A unified index, native and universal connectors, document-level security, permissions, and refresh controls support indexed content. Behavioral features include query suggestions, Automatic Relevance Tuning, dynamic navigation, and content recommendations. Generative and agentic options include conversational search, generative answering, Answer API, Coveo for Agentforce, Passage Retrieval API, and Smart Snippets; the pricing page marks this suite as an add-on. Commerce capabilities cover catalog indexing, recommendations, listing optimization, merchandising, and conversational product discovery, with some add-ons. Integrations include Adobe, Salesforce, ServiceNow, Sitecore, Zendesk, SAP, Shopify, and OpenAI ChatGPT Enterprise, plus open APIs. Hosted data uses AES-256 at rest and TLS 1.3 in transit. Pricing is on request, and a trial organization lasts 14 days.