Admin By Request Secure Remote Access vs DWService
Admin By Request Secure Remote Access
adminbyrequest.com
DWService
dwservice.netSide by side
| Figure | Admin By Request Secure Remote Access | DWService |
|---|---|---|
| Price from | Free | $3.33/mo |
| Free plan | Yes | Yes |
| Free trial | — | — |
| Open source | — | Yes |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 4 | 10 |
| Spec score · Remote desktop software | 9.0 (#13) | 9.1 (#11) |
| Access mode | both | both |
| File transfer | Yes | Yes |
| Free plan | Yes | Yes |
| Headquarters | The registered headquarters address is Ved Stranden 10, 9000 Aalborg, Denmark. | DWService states that its headquarters are in Italy; its legal address is Via Fedro 16, 80122 Napoli. |
| Mobile apps | Yes | Yes |
| Support | The free plan includes 30 days of free support; paid Business and Enterprise plans include support. | The company says its activities include supporting and assisting customers and users. |
| Supported platforms | Windows,macOS,Linux,iOS,Android | Windows,Linux,macOS,Android,web browser |
| What it does | Secure Remote Access provides browser-based, just-in-time connections to internal systems without persistent VPN tunnels. | DWService provides browser-based remote access after installing its DWAgent on the computer being managed. |
Plans
Admin By Request Secure Remote Access
- FreeFree
- FreeFree
- BusinessPriced on request
- EnterprisePriced on request
DWService
- FreeFree
- Entry$4 a month
- Lite$6 a month
- Basic$12 a month
- Advanced$30 a month
- Professional$60 a month
- Premium$120 a month
- Entry$40 a year
- Lite$60 a year
- Basic$120 a year
In their own words
Admin By Request Secure Remote Access
Admin By Request Secure Remote Access provides browser-based remote support and access to internal systems, with options for cloud service or on-premises deployment using Docker. Remote Support includes screen sharing, remote control, view-only mode, user- or admin-initiated sessions, automatic recording, and MFA for admin access. Unattended Access supports browser-based RDP, SSH, and VNC connections when no user is present. Vendor Access gives external partners scoped, time-limited access with session auditing and no installation on their devices. Sessions use encrypted WebSocket connections and can include MFA, expiry timers, inactivity timeouts, and optional video recording. The Integration Hub lists ServiceNow, Slack, Jira, Microsoft Teams, Microsoft Sentinel, Splunk, Entra ID, ADFS, SCIM, webhooks, and a Public API. Audit logs include user, target, duration, protocol, and approval details. The Free plan costs nothing and allows up to 25 Secure Remote Access seats, with Remote Support limited to 10 seats. Business and Enterprise pricing is on request.