Admin By Request Secure Remote Access vs Jump Desktop
Admin By Request Secure Remote Access
adminbyrequest.comJump Desktop
jumpdesktop.comSide by side
| Figure | Admin By Request Secure Remote Access | Jump Desktop |
|---|---|---|
| Price from | Free | $7.49/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 4 | 6 |
| Spec score · Remote desktop software | 9.0 (#13) | 9.1 (#8) |
| Access mode | both | both |
| Deployment | The service is available as a managed cloud deployment or a Docker-based on-premises gateway using Connector, Proxy and Discovery components. | The site lists mass deployment options, including MDM support. |
| File transfer | Yes | Yes |
| Free plan | Yes | Yes |
| Identity integrations | The product documents Azure AD, SAML providers and Office 365 single sign-on plus MFA enforcement. | Teams Enterprise includes SSO and SCIM integrations. |
| Mobile apps | Yes | Yes |
| Support | The free plan includes 30 days of free support; paid Business and Enterprise plans include support. | The site provides support through its support center and contact support page. |
| Supported platforms | Windows,macOS,Linux,iOS,Android | web,Windows,macOS,iOS,Android,Linux |
Plans
Admin By Request Secure Remote Access
- FreeFree
- FreeFree
- BusinessPriced on request
- EnterprisePriced on request
Jump Desktop
- FreeFree
- Teams Pro$7.49 a month
- Teams Enterprise$14.99 a month
- IndividualsFree
- Teams Pro$7.49 a month
- Teams Enterprise$14.99 a month
In their own words
Admin By Request Secure Remote Access
Admin By Request Secure Remote Access provides browser-based remote support and access to internal systems, with options for cloud service or on-premises deployment using Docker. Remote Support includes screen sharing, remote control, view-only mode, user- or admin-initiated sessions, automatic recording, and MFA for admin access. Unattended Access supports browser-based RDP, SSH, and VNC connections when no user is present. Vendor Access gives external partners scoped, time-limited access with session auditing and no installation on their devices. Sessions use encrypted WebSocket connections and can include MFA, expiry timers, inactivity timeouts, and optional video recording. The Integration Hub lists ServiceNow, Slack, Jira, Microsoft Teams, Microsoft Sentinel, Splunk, Entra ID, ADFS, SCIM, webhooks, and a Public API. Audit logs include user, target, duration, protocol, and approval details. The Free plan costs nothing and allows up to 25 Secure Remote Access seats, with Remote Support limited to 10 seats. Business and Enterprise pricing is on request.
Jump Desktop
Jump Desktop is a remote desktop platform for connecting to computers, with access through web, Windows, macOS, iOS, Android, and Linux. It supports file transfer and mobile apps, and remote sessions use the proprietary Fluid 2.0 protocol. The product advertises 4:4:4 10-bit color. Individuals have a free option with unlimited connections; browser use is free on any platform, while apps may require a one-time purchase. Teams Pro costs $7.49 a month and includes five access groups and five years of cloud access logs. Teams Enterprise costs $14.99 a month and includes unlimited access groups, up to 60 Mbps video bandwidth, up to 512 Kbps 8-channel audio, and up to four virtual displays. A 14-day trial is available without a credit card. Team tools include user, machine, and settings administration, mass deployment options including MDM, and a Cloud API. Teams Enterprise includes SSO and SCIM integrations. More than one virtual display and USB device redirection other than game controllers require Teams Enterprise.