Adobe Commerce vs Clerk.io
Adobe Commerce
business.adobe.com
Clerk.io
clerk.ioSide by side
| Figure | Adobe Commerce | Clerk.io |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 7 | 0 |
| Spec score · Product Search and Discovery Software | 8.1 (#7) | 8.0 (#8) |
| Compliance | Adobe describes Adobe Commerce on Cloud as offering a HIPAA-ready option with enhanced privacy, security, and governance controls. | The Trust Center lists GDPR, ISO/IEC 27001, SOC 2 Type II, and EU AI Act compliance, and says Clerk.io is not yet certified by a third-party auditor. |
| Founded | 1982 | 2011 |
| Headquarters | San Jose, California, USA | Copenhagen, Denmark |
| Integrations | Adobe says it connects to ERP, CRM, PIM, WMS, and OMS systems and names IBM Sterling Order Management, Microsoft Dynamics 365 ERP, and SAP S4/HANA ERP as connector examples. | Clerk.io offers more than 15 pre-built integrations, including Shopify, Magento, PrestaShop, and JTL, and also supports integration through its open API. |
| Security | Adobe states that the platform is a PCI Level 1 Solution Provider and undergoes regular penetration tests and vulnerability assessments; cloud solutions include CDN and DDoS protection. | The Trust Center describes encryption in transit and at rest, least-privilege access controls, 24×7 monitoring, and regular penetration testing. |
| Support | Adobe says users have 24/7 expert assistance, with account managers and advisory teams for planning and best practices. | The pricing page says support is included and lists support hours of Monday–Thursday 09:00–17:00 CET and Friday 09:00–16:30 CET. |
Plans
Adobe Commerce
- Adobe Commerce as a Cloud ServicePriced on request
- Adobe Commerce as a Cloud ServicePrice not published
- Adobe Commerce on CloudPriced on request
- Adobe Commerce on CloudPrice not published
- Adobe Commerce OptimizerPriced on request
- Adobe Commerce as a Cloud Service (SaaS)Priced on request
- Adobe Commerce on Cloud (PaaS)Priced on request
In their own words
Adobe Commerce
Adobe Commerce has no write-up on Specifiction yet; its figures are above.
Clerk.io
Clerk.io is an ecommerce platform that brings together Search, Recommendations, Chat, Audience, and Email. Search handles typos and vague queries, and includes sales-based ranking, facets, query suggestions, and analytics. Recommendations draw on browsing behavior, past purchases, and real-time intent to suggest products across a store. Clerk Chat offers shoppers product-aware help and points them toward relevant products. Audience builds purchase-intent segments for campaigns; Email personalizes product messages using customer interests and behavior. The platform lists more than 15 pre-built ecommerce integrations, including Shopify, Magento, WooCommerce, Klaviyo, and Mailchimp, and supports custom stores through an open API. It runs on web and API platforms. Pricing is paid and on request, with tiers based on usage, contract period, and selected products; there is no fixed plan price listed. A free trial is available, but usage above a tier limit over a three-month average may lead to an upgrade or additional charges. Clerk.io was founded in 2011 and is headquartered in Copenhagen, Denmark.