Adobe RoboHelp vs Author-it
Adobe RoboHelp
adobe.com
Author-it
author-it.comSide by side
| Figure | Adobe RoboHelp | Author-it |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | — | Yes |
| Windows | Yes | Yes |
| macOS | Yes | — |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 8 | 1 |
| Spec score · Technical Documentation Software | 8.4 (#6) | 7.8 (#23) |
| Spec score · Help Authoring Tools | 8.4 (#5) | 7.8 (#12) |
| Spec score · Knowledge base software | 7.9 (#84) | 7.6 (#105) |
| Publishing | It can publish to Responsive HTML5, PDF, Adobe Experience Manager, Microsoft Help, and other formats. | A single source can publish to formats including PDF, HTML5, SCORM eLearning, and AION JSON. |
| Support | Adobe directs customers to its Customer Support page for technical questions and provides a technical communication support contact. | Customer Resources links to the Knowledge Centre, support tickets, community hub, system status, training videos, and on-premise downloads. |
Plans
Adobe RoboHelp
- Individual SubscriptionPriced on request
- Individual Subscription — prepaid annualPrice not published
- Individual Subscription — prepaid annualPriced on request
- Team SubscriptionPrice not published
- Team SubscriptionPriced on request
- Enterprise Term License AgreementPriced on request
- Enterprise Term License AgreementPrice not published
- Individual Subscription$29.99 a month
In their own words
Adobe RoboHelp
Adobe RoboHelp is software for authoring and publishing online help, policies, procedures, knowledge bases, and self-service content. It supports HTML5 and CSS3 authoring, conditional content, and reusable material across documents and channels. Publishing targets include Responsive HTML5, PDF, Adobe Experience Manager, Microsoft Help, and other formats. Authors can also create microcontent for chatbots, search snippets, and voice-response systems. Web-based review and collaboration work with Git and SharePoint Online, while knowledge-base destinations include SharePoint Online, Zendesk, Salesforce, ServiceNow, Zoho, Adobe Experience Manager, and Atlassian Confluence. RoboHelp supports manual and machine translation, full-text search, reader analytics, and creation of Section 508-compliant content. It runs on macOS and Windows. Adobe offers a fully functional 30-day trial, but no free plan. The latest release requires subscription access rather than a perpetual license. Internet activation is required, including a connection within 30 days of first launch.