Adobe RoboHelp vs Dokiel
Adobe RoboHelp
adobe.comDokiel
doc.scenari.softwareSide by side
| Figure | Adobe RoboHelp | Dokiel |
|---|---|---|
| Price from | — | €35/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | Yes |
| Web | — | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 8 | 2 |
| Spec score · Technical Documentation Software | 8.4 (#6) | 9.2 (#1) |
| Spec score · Help Authoring Tools | 8.4 (#5) | 9.3 (#1) |
| Purpose | RoboHelp is for authoring and publishing online help, policies and procedures, knowledge bases, and self-service content. | Dokiel creates technical documentation and training media. |
| Support | Adobe directs customers to its Customer Support page for technical questions and provides a technical communication support contact. | Scenari provides documentation, tutorials, community training, a forum and access to service providers for assistance. |
| Translation | It supports manual and machine translation workflows. | Dokiel supports managing and tracking documentation translations. |
Plans
Adobe RoboHelp
- Individual SubscriptionPriced on request
- Individual Subscription — prepaid annualPrice not published
- Individual Subscription — prepaid annualPriced on request
- Team SubscriptionPrice not published
- Team SubscriptionPriced on request
- Enterprise Term License AgreementPriced on request
- Enterprise Term License AgreementPrice not published
- Individual Subscription$29.99 a month
In their own words
Adobe RoboHelp
Adobe RoboHelp is software for authoring and publishing online help, policies, procedures, knowledge bases, and self-service content. It supports HTML5 and CSS3 authoring, conditional content, and reusable material across documents and channels. Publishing targets include Responsive HTML5, PDF, Adobe Experience Manager, Microsoft Help, and other formats. Authors can also create microcontent for chatbots, search snippets, and voice-response systems. Web-based review and collaboration work with Git and SharePoint Online, while knowledge-base destinations include SharePoint Online, Zendesk, Salesforce, ServiceNow, Zoho, Adobe Experience Manager, and Atlassian Confluence. RoboHelp supports manual and machine translation, full-text search, reader analytics, and creation of Section 508-compliant content. It runs on macOS and Windows. Adobe offers a fully functional 30-day trial, but no free plan. The latest release requires subscription access rather than a perpetual license. Internet activation is required, including a connection within 30 days of first launch.
Dokiel
Dokiel is a free authoring tool for technical documentation and training media. It can produce user guides, tutorials, installation guides, specifications, reference websites, e-learning modules and self-assessments. Authors organize content into reusable pieces such as concepts, operating processes, interactive screens and synoptic trees. A single source can be published as PDF, web content or SCORM, and updates to reused pieces propagate to documents that use them. Variables, conditions, profiling and skins let teams adapt content and visual identity. Dokiel supports writing, review and validation in a client-server environment, and uses XML standards to store and exchange content. It can run on an organization's infrastructure or be hosted by a service provider. Options include the Dokiel desktop application, SCENARIchain or the MyScenari desktop application and service. MyScenari online production is available to Scenari association members, and it permits only Opale, Dokiel and OptimOffice document models.