ADP Help Me Choose vs Empyrean

ADP Help Me Choose is an optional benefits guidance tool available during Open Enrollment. It surveys employees about health, finances, and preferences, then recommends a benefits package using their answers or information they authorize Nayya to access, together with benefits offered by their employer. ADP identifies Nayya as the developer, manager, and owner. The flow runs through ADP TotalSource: employees sign in, answer the survey, review a matched package, and continue enrollment there. The survey is described as taking about 10 minutes and can be skipped when an employee already knows which benefits to choose. ADP’s materials show mobile and desktop enrollment access. ADP reports that 88% of users surveyed by Nayya in 2023 said the tool made their benefits decision easier. The recommendations come without warranties and are not to be relied on as legal, tax, investment, or financial advice. Pricing is not published; businesses can request a customized demo.

Empyrean provides benefits administration technology and services for employers, covering eligibility, enrollment, employee engagement, reporting and compliance. Its platform automates eligibility and enrollment and includes built-in eligibility and compliance features. BenefitsGO lets employees view benefits, coverage details and account balances on mobile, with an AI-powered assistant available at any time. Empyrean supports connections to payroll and HRIS systems, wellness providers, carriers and consumer accounts, and says it can integrate with any carrier. HR teams can use customizable on-demand reports and real-time analytics; employee communications can include targeted push notifications, reminders, messages and ready-made campaigns. A HIPAA-compliant Employee Service Center is staffed by representatives trained on the employer’s benefits and culture. Empyrean reports annual third-party SOC 1 Type II and SOC 2 Type II audits and ISO/IEC 27001 certification. It says client databases are dedicated, data is encrypted in storage and transit, and systems are monitored 24/7/365. Participants use their organization’s dedicated benefits portal and should ask their employer’s HR or benefits team for access instructions. Pricing is available on request.