ADP Help Me Choose vs PlanSource

ADP Help Me Choose is an optional benefits guidance tool available during Open Enrollment. It surveys employees about health, finances, and preferences, then recommends a benefits package using their answers or information they authorize Nayya to access, together with benefits offered by their employer. ADP identifies Nayya as the developer, manager, and owner. The flow runs through ADP TotalSource: employees sign in, answer the survey, review a matched package, and continue enrollment there. The survey is described as taking about 10 minutes and can be skipped when an employee already knows which benefits to choose. ADP’s materials show mobile and desktop enrollment access. ADP reports that 88% of users surveyed by Nayya in 2023 said the tool made their benefits decision easier. The recommendations come without warranties and are not to be relied on as legal, tax, investment, or financial advice. Pricing is not published; businesses can request a customized demo.

PlanSource is a benefits administration platform for employers, HR teams, brokers and benefits consultants. Employees receive a guided experience for enrollment and everyday benefits use. Administration services include ACA and COBRA administration, carrier billing and payment, advocacy, employee communications and dependent verification. PlanSource says its AI supports configuration, reporting, communications, dependent verification, virtual assistance and service-center interactions, with observability, auditability and human approval. Its Boost APIs handle plan configuration, enrollment updates, evidence of insurability and provider-directory search; the Plan Configuration API is live with Guardian, MetLife and Mutual of Omaha. The platform connects with leading HCM systems and synchronizes data in real time. Trust Center topics include CCPA, HIPAA, SOC 2 Type 2, 23 NYCRR 500 and ISO/IEC 27001:2022, alongside logging, multifactor authentication, backups, encryption at rest, penetration testing and patch management. Pricing is upon request.