AdvancedMD Medical Billing vs Office Ally Practice Mate

AdvancedMD Medical Billing gives practices tools to handle claims, denials, payments, and collections in-house. Its workflow includes charge capture, eligibility verification, claims management, electronic remittance advice, patient payments, and collections. ClaimInspector checks claims for CCI, HIPAA, and LCD errors before they are submitted. Staff can use the A/R Control Center’s worklists and denial tracking to prioritize follow-up, while the Central Billing Office brings billing for multiple providers and locations into one system and login. Patients can pay online, and integrated credit card processing is supported. AdvancedMD also offers outsourced revenue cycle management and dedicated billing tools and pricing for medical billing service companies. The cloud-hosted software is accessible from internet-connected devices and offers an open API architecture; its partner marketplace lists more than 1,400 integration offerings. AdvancedMD says it maintains security controls for protected health information under the HIPAA Security Rule. Standard phone and email support is available 8 a.m. to 8 p.m. Eastern on normal business days; after-hours emergency help is available, with some incidents charged at $150. Pricing is paid, with no free plan and a 30-day trial. Listed monthly prices are $2,291,070 a month for the medical billing service company subscription and $4,291,070 a month for medical specialties software.

Office Ally Practice Mate is a web-based medical practice management system for scheduling patients, confirming insurance, managing accounts, and tracking revenue-cycle activity. It is described as suitable for independent practices and small groups, including providers with multiple specialties. Scheduling supports calendars by provider, location, and resource, with daily, weekly, and monthly views across multiple providers and locations. The free plan includes appointment scheduling, patient billing, configurable superbills, a patient ledger, and reports. Other listed capabilities include eligibility verification, payment posting, coding support, patient payments, and ERA auto-posting. Practice Mate requires a computer that meets its system requirements and broadband internet; business data is stored on Office Ally’s off-site servers. Add-on services include Insurance Discovery FC, Intake Pro, Patient Payments powered by Stripe, Patient Ally, Reminder Mate, and Statement Mailing. Patient Ally lets patients access lab results and clinical notes, exchange messages and appointment requests, and submit intake documents that sync to Practice Mate and EHR. Transactional fees may apply. Electronic participating claims have no listed cost, while specified non-participating or printed-and-mailed claims and eligibility transactions carry fees.