AdvancedMD Medical Billing vs TotalMD

AdvancedMD Medical Billing gives practices tools to handle claims, denials, payments, and collections in-house. Its workflow includes charge capture, eligibility verification, claims management, electronic remittance advice, patient payments, and collections. ClaimInspector checks claims for CCI, HIPAA, and LCD errors before they are submitted. Staff can use the A/R Control Center’s worklists and denial tracking to prioritize follow-up, while the Central Billing Office brings billing for multiple providers and locations into one system and login. Patients can pay online, and integrated credit card processing is supported. AdvancedMD also offers outsourced revenue cycle management and dedicated billing tools and pricing for medical billing service companies. The cloud-hosted software is accessible from internet-connected devices and offers an open API architecture; its partner marketplace lists more than 1,400 integration offerings. AdvancedMD says it maintains security controls for protected health information under the HIPAA Security Rule. Standard phone and email support is available 8 a.m. to 8 p.m. Eastern on normal business days; after-hours emergency help is available, with some incidents charged at $150. Pricing is paid, with no free plan and a 30-day trial. Listed monthly prices are $2,291,070 a month for the medical billing service company subscription and $4,291,070 a month for medical specialties software.

TotalMD combines billing, scheduling, electronic health records, and patient communication for medical practices and billing teams. Its practice-management tools connect appointments, patient records, and billing workflows. The EHR supports charting, electronic prescribing, document signing, custom reports, and patient education materials. A claim validator checks completeness and accuracy before electronic or paper submission, and users can verify live insurance eligibility and benefits from scheduled appointments. TotalMD Communicator includes texting, mass email, marketing campaigns, online scheduling, recalls, confirmations, reviews, and reputation management. The Patient Portal provides HIPAA-compliant messages, reminders, and intake forms. Patients can receive mailed statements and make secure online payments through BillFlash. TotalMD Cloud works on Mac and PC; the regular version does not run on macOS unless using dual boot or Parallels. On-premise specifications support Windows 10 and newer. Online customers receive support at no additional charge during the listed weekday hours. Pricing starts at $69 per user per month, and a free trial is available.