Affordabily vs Haven Connect

Affordabily is a web platform for property managers operating affordable housing under HUD and LIHTC programs. It guides applicants through branching intake that gathers household, income, and document details, adapts questions to household information, and lets people save and resume from any device. Each household member can receive a secure link for submitting documents and certifications, which are combined into one application. The platform supports eligibility workflows, rent calculations, compliance reporting, resident portals, and preference-ranked waitlists with availability notifications. It describes support for HUD Handbook 4350.3 and LIHTC requirements, including income limits, student eligibility, and annual recertification. Automated reminders and document collection are scheduled 90, 60, and 30 days before an anniversary. Property managers can upload PDF forms and configure fields visually. Applications require human review. Audit logs record timestamps, users, and IP addresses and cannot be changed or deleted. Encryption, role-based access, SOC 2 certification, and HUD-aligned retention policies are stated.

Haven Connect provides software for affordable housing owners and property managers handling applicant waitlists. Its tools track applicants, automate list processes, and support communication through texts, emails, and physical letters; Haven Connect handles printing, mailing, and USPS integration. Staff can filter applicants by AMI parameters and preferences, while a compliance audit log records application changes. Applicants use a portal to check status, update information, apply to other properties, and upload documents linked to their files. The service says document collection uses end-to-end encryption. Automated waitlist updates run every April and September, with reminders and a response dashboard. After an update period, staff can send removal communications to non-responsive applicants and remove them from the master list. The listed package includes custom pre-applications and full applications, duplicate detection, setup, and training. Pricing is on request. Haven Connect was founded in 2015 and is headquartered in Denver.