| Price from | — | $25/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | — | Yes |
| Plans published | 1 | 3 |
| Spec score · SMS Chatbot Software | 8.5 (#6) | 7.3 (#25) |
| Human handoff | A team can take over or pause the AI; when a lead needs a person, the system alerts the team by SMS and email and updates the CRM. | Tickets let flows escalate conversations to human agents with conversation history, contact fields and account context. |
| Integrations | Listed CRMs include Close, Pipedrive, ActiveCampaign, HubSpot, Zoho CRM, GoHighLevel, ServiceTitan, Jobber, Housecall Pro, and Salesforce; supported calendars include Google Calendar, Outlook Calendar, and Cal.com. | TextIt provides custom webhooks, Zapier connections to 2,000+ apps and connections for OpenAI, Anthropic, Google AI and DeepSeek keys. |
| Security | The privacy policy says safeguards include encryption in transit, encrypted credential storage, role-based access controls, and audit logging. | TextIt hosts with Amazon Web Services in the United States, protects servers with firewalls, uses FIPS-140-2-compliant encrypted access channels and encrypts data at rest. |