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SPECIFICTION
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TextIt

textit.com

From $25/mo Free trial WebAPI
Visit textit.com
Spec score 7.3 #25 of 32 in SMS Chatbot Software

Spec sheet

Purpose
TextIt is a hosted communication solution for creating interactive SMS, voice and social-media workflows.Read 2 Oct 2026 · textit.com
Audience
TextIt is positioned for non-profits, education and research, businesses and care teams.Read 2 Oct 2026 · textit.com
API
TextIt provides a RESTful JSON API with endpoints for contacts, flows, messages, campaigns, channels, tickets and other workspace data.Read 2 Oct 2026 · textit.com
Integrations
TextIt provides custom webhooks, Zapier connections to 2,000+ apps and connections for OpenAI, Anthropic, Google AI and DeepSeek keys.Read 2 Oct 2026 · textit.com
Security
TextIt hosts with Amazon Web Services in the United States, protects servers with firewalls, uses FIPS-140-2-compliant encrypted access channels and encrypts data at rest.Read 2 Oct 2026 · help.textit.com
Support
TextIt provides a support center covering flows, contacts, messages, channels, AI, integrations, FAQs and troubleshooting.Read 2 Oct 2026 · help.textit.com
Anonymization
Anonymization replaces contact names with random codes and removes addresses while retaining UUIDs, groups, language preferences and custom fields.Read 2 Oct 2026 · help.textit.com
Channels
TextIt supports 20+ messaging channels, including SMS, WhatsApp, voice/IVR, Telegram, Messenger and Viber.Read 2 Oct 2026 · textit.com
Contact database
The contact database supports custom fields for tracking customers, leads and team members.Read 2 Oct 2026 · textit.com
Flow builder
The Flow Designer builds chatbots with drag-and-drop editing, custom field splits and multilingual support.Read 2 Oct 2026 · textit.com
Human handoff
Tickets let flows escalate conversations to human agents with conversation history, contact fields and account context.Read 2 Oct 2026 · textit.com
Privacy rights
TextIt states that users can access, correct, update or request deletion of personal information and can request total account deletion.Read 2 Oct 2026 · textit.com

Plans and prices

Free Trial Free 100 Contacts Read 2 Oct 2026 · textit.com
Paid plan $25 a month per month 1,000 Messaged Contacts · Additional messaged contacts $0.01/mo · Unlimited Messages · 200 Flows · 200 Groups · 200 Campaigns · 10 Channels · 10 Integrations · 10 User Logins Read 2 Oct 2026 · textit.com
Large-scale plan Priced on request 100,000+ Messaged Contacts Read 2 Oct 2026 · textit.com

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Where Specifiction places it

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