Evoriqa SMS AI Chatbot
evoriqa.com
What it is
Evoriqa SMS AI Chatbot brings an AI support agent to inbound text conversations. It can answer texts, capture lead details, book appointments against connected Cal.com or Calendly availability, and hand a conversation to a teammate with context. Threads appear in Evoriqa’s unified inbox alongside its other channels. In shadow mode, a teammate can review and send AI-drafted replies before they reach customers. The agent can use a crawled website, uploaded PDFs or DOCX files, pasted text and FAQs as knowledge; Evoriqa says answers include source traceability. Listed actions also include creating tickets, looking up orders and calling APIs, with action runs logged. SMS replies are plain text, and long messages may split into multiple carrier-billed segments. Customers who text STOP are unsubscribed; the business is responsible for maintaining opt-in records. The service is available through web and API, as part of a platform that connects SMS with channels such as email, phone and messaging apps. A free plan is available with monthly limits; Starter costs $29 a month or $279/yr billed annually.
Spec sheet
- What it does
- Evoriqa turns a company knowledge base into an AI support agent that answers across web chat, messaging, email and phone, with human handoff.Read 15 Oct 2026 · docs.evoriqa.com
- API
- The public API is a versioned REST API covering chatbots, knowledge, conversations, leads, channels, analytics, teams, workspaces, webhooks and reseller operations.Read 15 Oct 2026 · docs.evoriqa.com
- Integrations
- The feature page names Cal.com and Calendly for booking and Telnyx and Infobip for SMS transport.Read 15 Oct 2026 · evoriqa.com
- Support
- All plans include an in-dashboard support desk, while the Business plan includes live chat support and priority support with onboarding.Read 7 Oct 2026 · evoriqa.com
- Headquarters
- Crunchbase lists Evoriqa in Delaware, Ohio, United States.Read 15 Oct 2026 · crunchbase.com
- Actions
- Configured actions can capture leads, book through Cal.com or Calendly, create tickets, look up orders and call customer APIs.Read 15 Oct 2026 · evoriqa.com
- AI data use
- The security page says customer content is not used to train foundation models and can be exported or deleted.Read 15 Oct 2026 · evoriqa.com
- API availability
- API access is disabled by default and requires the platform switch, organization toggle and plan entitlement to be enabled.Read 15 Oct 2026 · docs.evoriqa.com
- Calendar integrations
- The agent can book against connected Cal.com or Calendly availability from the conversation.Read 7 Oct 2026 · evoriqa.com
- Channels
- Supported customer channels listed by Evoriqa are website widget, WhatsApp, Messenger, Instagram, Slack, SMS, email and phone.Read 15 Oct 2026 · evoriqa.com
- Company size
- Crunchbase lists the company headcount as 1–10 employees.Read 15 Oct 2026 · crunchbase.com
- Data use
- Evoriqa says it does not train foundation models on customer content and that customers can export or delete data anytime.Read 7 Oct 2026 · evoriqa.com
- Documentation depth
- The documentation site lists guides for onboarding, chatbots, knowledge, AI, widgets, inbox, teams, leads, actions, analytics, billing, compliance, security, support, channels and reseller operations.Read 15 Oct 2026 · docs.evoriqa.com
- Draft approval
- Shadow mode lets a teammate review and send AI-drafted text replies before they reach the customer.Read 7 Oct 2026 · evoriqa.com
- Grounded answers
- Answers show their source material and the agent is designed to return an honest fallback instead of inventing an answer.Read 15 Oct 2026 · evoriqa.com
- Human support
- Human takeover includes conversation context, copilot assistance, canned replies, notes and CSAT tracking.Read 15 Oct 2026 · evoriqa.com
- Intended users and launch
- The maker describes Evoriqa as an AI customer-support platform launched in July 2026 for businesses seeking support agents across channels, including SMS.Read 7 Oct 2026 · evoriqa.com
- Knowledge and answers
- The agent can use a crawled website, uploaded PDFs or DOCX files, pasted text, and FAQs as knowledge, and the maker says answers include source traceability.Read 7 Oct 2026 · evoriqa.com
- Knowledge ingestion
- Knowledge can come from crawled websites, PDF or DOCX uploads, pasted text and FAQs, with scheduled recrawling.Read 15 Oct 2026 · evoriqa.com
- Launch date
- Evoriqa says the platform launched in July 2026.Read 15 Oct 2026 · evoriqa.com
- Legal entity
- The terms identify Techparser, LLC as Evoriqa's owner and operator.Read 15 Oct 2026 · evoriqa.com
- Licence
- The terms grant a limited, non-exclusive, non-transferable and revocable right to use the service during an active subscription, indicating proprietary hosted software rather than an open-source licence.Read 15 Oct 2026 · evoriqa.com
- Limit: Capterra listing quality
- Capterra's listing says product details are limited, shows no user reviews and marks free trial as unavailable.Read 15 Oct 2026 · capterra.com
- Limit: carrier dependence
- The terms state that third-party provider outages, delivery failures, blocked messages, sender-registration rejection and provider pricing changes are outside Evoriqa's control.Read 15 Oct 2026 · evoriqa.com
- Limit: GetApp listing quality
- GetApp says Evoriqa's deployment, target industries and feature configuration are not fully documented and directs buyers to contact the vendor.Read 15 Oct 2026 · getapp.com
- Limit: SMS format
- Evoriqa's SMS page says text has no buttons, images or rich formatting and long messages can be split into multiple billed carrier segments.Read 15 Oct 2026 · evoriqa.com
- Opt-out handling
- The page says a customer who texts STOP is unsubscribed and the agent will not keep messaging that number; the business is responsible for maintaining opt-in records.Read 7 Oct 2026 · evoriqa.com
- Other channels
- Evoriqa lists website widget, WhatsApp, Messenger, Instagram, Slack, SMS, email, and phone as channels connected to one agent and inbox.Read 7 Oct 2026 · evoriqa.com
- Platform integrations
- The integrations page provides installation guides for WordPress, WooCommerce, Shopify, BigCommerce, Wix, Squarespace, Webflow, Google Tag Manager, Framer, Ghost, GoHighLevel, Bubble, and custom HTML/JavaScript sites.Read 7 Oct 2026 · evoriqa.com
- Quality controls
- The platform provides sandbox testing, evaluation cases, knowledge-gap detection and production answer scores from 0 to 100.Read 15 Oct 2026 · evoriqa.com
- Rating on Capterra
- 0.0 out of 5 from 0 reviews.Read 15 Oct 2026 · capterra.com
- Rating on GetApp
- 0 out of 5 from 0 reviews.Read 15 Oct 2026 · getapp.com
- Rating on SaaSHub
- 0 out of 5 from 0 reviews.Read 15 Oct 2026 · saashub.com
- SDK examples
- The API documentation provides curl, Node.js and Python request examples for endpoint calls.Read 15 Oct 2026 · docs.evoriqa.com
- Security controls
- Evoriqa states that it provides audit logs, GDPR export and erasure, configurable retention, AES-GCM encrypted secrets, enforced two-factor authentication and tenant isolation.Read 15 Oct 2026 · evoriqa.com
- SMS capability
- The SMS agent answers inbound texts, books appointments, captures leads and transfers conversations to staff with context in a unified inbox.Read 15 Oct 2026 · evoriqa.com
- SMS consent responsibility
- Customers must obtain opt-in records and manage compliance; Evoriqa processes STOP opt-outs and stops automated messaging to opted-out numbers.Read 15 Oct 2026 · evoriqa.com
- SMS limitation
- SMS replies are plain text, and the page says long messages may split into multiple carrier-billed segments.Read 7 Oct 2026 · evoriqa.com
- SMS media limits
- Inbound MMS is supported, with up to 10 media URLs per Telnyx message and one media URL per Infobip message.Read 15 Oct 2026 · docs.evoriqa.com
- SMS providers
- SMS connections use Telnyx or Infobip; the documentation explicitly says Twilio is not supported.Read 15 Oct 2026 · docs.evoriqa.com
- SMS support
- The SMS agent answers inbound texts, captures leads and details, books appointments in-thread on connected calendars, and hands conversations to a teammate with context.Read 7 Oct 2026 · evoriqa.com
- SMS webhook security
- Telnyx webhooks use Ed25519 signatures, while Infobip uses a secret in the webhook URL.Read 15 Oct 2026 · docs.evoriqa.com
- Support listed by GetApp
- GetApp lists email/help desk, FAQs or forum, knowledge base and chat support, with documentation and live-online training options.Read 15 Oct 2026 · getapp.com
- System requirements
- The vendor describes setup as adding content, connecting channels and optionally inserting one website script tag, with no engineer required.Read 15 Oct 2026 · evoriqa.com
- Unified inbox
- SMS threads appear in Evoriqa’s unified inbox alongside conversations from its other channels.Read 7 Oct 2026 · evoriqa.com
- Webhooks
- Signed webhooks are included on every plan and can deliver lead, conversation and knowledge events to external systems.Read 15 Oct 2026 · evoriqa.com
Plans and prices
Free Free No credit card; monthly limits apply 1 chatbot · 50 messages/month · 1 knowledge source · 1 user Read 7 Oct 2026 · evoriqa.com
Free Free monthly 1 chatbot · 50 messages/month · 1 knowledge source · 1 user Read 15 Oct 2026 · evoriqa.com
Starter $29 a month monthly; $279/year billed annually 3 chatbots · 300,000 AI credits/month · ~5,200 messages/month · 50 knowledge sources · 3 teammates · all channels and voice agent Read 15 Oct 2026 · evoriqa.com
Starter credit top-up $29, paid once one-time 300,000 credits · purchased credits never expire Read 15 Oct 2026 · evoriqa.com
Freelancer $79 a month or $756/yr 16,000+ messages guaranteed on standard settings · 1,000,000 pooled AI credits/month · up to 5 client workspaces · 1,000 knowledge sources · full white-label and custom domain Read 7 Oct 2026 · evoriqa.com
Freelancer reseller $79 a month monthly; $756/year billed annually 1,000,000 pooled credits/month · 5 client workspaces · 1,000 pooled knowledge sources · white-label and custom domain Read 15 Oct 2026 · evoriqa.com
Pro $99 a month monthly; $948/year billed annually 10 chatbots · 1,300,000 AI credits/month · ~22,000 messages/month · 500 knowledge sources · 15 teammates · branding removal Read 15 Oct 2026 · evoriqa.com
Accelerator $149 a month or $1,490/yr 32,000+ messages guaranteed on standard settings · 2,000,000 pooled AI credits/month · up to 15 client workspaces · 2,000 knowledge sources · full white-label and custom domain Read 7 Oct 2026 · evoriqa.com
Accelerator reseller $149 a month monthly; $1,490/year billed annually 2,000,000 pooled credits/month · 15 client workspaces · 2,000 pooled knowledge sources · white-label and custom domain Read 15 Oct 2026 · evoriqa.com
Growth $249 a month or $2,490/yr 55,000+ messages guaranteed on standard settings · 3,400,000 pooled AI credits/month · up to 30 client workspaces · 4,000 knowledge sources · full white-label and custom domain Read 7 Oct 2026 · evoriqa.com
Growth reseller $249 a month monthly; $2,490/year billed annually 3,400,000 pooled credits/month · 30 client workspaces · 4,000 pooled knowledge sources · white-label and custom domain Read 15 Oct 2026 · evoriqa.com
Business $399 a month monthly; $3,828/year billed annually 50 chatbots · 5,250,000 AI credits/month · ~92,000 messages/month · 10,000 knowledge sources · 100 teammates · live chat · priority support and onboarding Read 15 Oct 2026 · evoriqa.com
Strong points and limits
Strong points
- Books against connected Cal.com or Calendly availability.
- Shadow mode allows review of drafted replies.
- Threads share a unified inbox with other channels.
- Knowledge can include websites, documents, pasted text and FAQs.
- Free plan available with monthly limits.
Limits
- SMS replies are plain text.
- Long texts may split into carrier-billed segments.
- Businesses are responsible for maintaining opt-in records.
- Free plan limits include 50 messages per month.
Who it suits
It suits businesses that want an AI agent to handle inbound SMS support, lead capture or appointment booking. Businesses must maintain opt-in records and should account for carrier-billed segments on long texts.
Verdict
The SMS agent combines replies, lead capture, booking and teammate handoff in a shared inbox. The free plan is limited, while Starter costs $29 a month or $279/yr billed annually.
Where Specifiction places it
- SMS Chatbot Software#5 of 328.7
