eesel AI for SMS vs Evoriqa SMS AI Chatbot
eesel AI for SMS
eesel.ai
Evoriqa SMS AI Chatbot
evoriqa.comSide by side
| Figure | eesel AI for SMS | Evoriqa SMS AI Chatbot |
|---|---|---|
| Price from | $299/mo | $29/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 5 | 16 |
| Spec score · SMS Chatbot Software | 8.9 (#4) | 8.7 (#5) |
| Channels | Eesel lists SMS, WhatsApp, Instagram, Facebook Messenger, live chat, email, helpdesks, Slack, Teams and browser extensions as deployment channels. | Supported customer channels listed by Evoriqa are website widget, WhatsApp, Messenger, Instagram, Slack, SMS, email and phone. |
| Data use | The maker says customer data is not used to train AI models and that connections are encrypted. | Evoriqa says it does not train foundation models on customer content and that customers can export or delete data anytime. |
| Headquarters | Middletown, Delaware, United States | Crunchbase lists Evoriqa in Delaware, Ohio, United States. |
| Licence | The terms prohibit reverse engineering, copying, modifying or creating derivative works of the product, consistent with a proprietary SaaS licence. | The terms grant a limited, non-exclusive, non-transferable and revocable right to use the service during an active subscription, indicating proprietary hosted software rather than an open-source licence. |
| Other channels | The maker lists WhatsApp, Instagram, Facebook Messenger, live chat, and email as other channels that can use the same knowledge base. | Evoriqa lists website widget, WhatsApp, Messenger, Instagram, Slack, SMS, email, and phone as channels connected to one agent and inbox. |
| What it does | Eesel AI deploys agents that answer customer questions, draft or resolve support tickets, and work inside existing helpdesks, chat tools and websites. | Evoriqa turns a company knowledge base into an AI support agent that answers across web chat, messaging, email and phone, with human handoff. |
Plans
eesel AI for SMS
- FreeFree
- FreeFree
- SMS usage pricing$0.40, paid once
- Teammate$299 a month
- EnterprisePriced on request
Evoriqa SMS AI Chatbot
- FreeFree
- FreeFree
- Starter$29 a month
- Starter credit top-up$29, paid once
- Freelancer$79 a month
- Freelancer reseller$79 a month
- Pro$99 a month
- Accelerator$149 a month
- Accelerator reseller$149 a month
- Growth$249 a month
In their own words
eesel AI for SMS
eesel AI for SMS is a web-based agent that replies to customer text messages using connected business knowledge. Named sources include Zendesk, Freshdesk, Google Drive, Notion, Confluence, websites, and Shopify. Teams can set the agent’s tone, topics, and escalation rules through a conversation, then preview responses and address knowledge gaps before launch. The agent supports more than 80 languages and can detect the customer’s language to reply accordingly. It can identify missing knowledge, draft articles for uncovered topics, and surface recurring conversation themes. Teams can set handoff rules based on topic, confidence, or customer request, with escalation through email or a connected helpdesk. A dedicated SMS number is required, and the page says any number that can receive texts can be added. The free plan is free with 100 credits; SMS usage is $0.40, with no platform fee or monthly minimum. The maker says customer data is not used to train AI models and connections are encrypted.
Evoriqa SMS AI Chatbot
Evoriqa SMS AI Chatbot brings an AI support agent to inbound text conversations. It can answer texts, capture lead details, book appointments against connected Cal.com or Calendly availability, and hand a conversation to a teammate with context. Threads appear in Evoriqa’s unified inbox alongside its other channels. In shadow mode, a teammate can review and send AI-drafted replies before they reach customers. The agent can use a crawled website, uploaded PDFs or DOCX files, pasted text and FAQs as knowledge; Evoriqa says answers include source traceability. Listed actions also include creating tickets, looking up orders and calling APIs, with action runs logged. SMS replies are plain text, and long messages may split into multiple carrier-billed segments. Customers who text STOP are unsubscribed; the business is responsible for maintaining opt-in records. The service is available through web and API, as part of a platform that connects SMS with channels such as email, phone and messaging apps. A free plan is available with monthly limits; Starter costs $29 a month or $279/yr billed annually.