AfterShip Returns vs parcelLab Returns
AfterShip Returns
aftership.com
parcelLab Returns
parcellab.comSide by side
| Figure | AfterShip Returns | parcelLab Returns |
|---|---|---|
| Price from | $16/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 1 |
| Spec score · Returns Management Software | 8.3 (#2) | 7.6 (#14) |
| Founded | 2012 | 2015 |
| Integrations | The product page names Shopify, BigCommerce, WooCommerce, Gorgias, Klaviyo, ShipBob, and ShipHero among its integrations. | The product page names Zendesk and Salesforce and says it connects with ecommerce platforms, carrier networks, and warehouse management systems. |
| Purpose | AfterShip Returns automates returns and exchanges to reduce returns-related costs and retain revenue. | parcelLab Returns helps retailers manage returns and use the process to support customer retention. |
| Security | AfterShip says its security and privacy controls are verified in a SOC 2 Type II report. | parcelLab's data processing agreement says its infrastructure is continuously certified under SOC 2 and HIPAA standards, with proof available upon request. |
| Support | The Enterprise plan includes dedicated onboarding and a Customer Success Manager, plus contractual uptime and response-time SLAs. | parcelLab offers technical help through its knowledge base and provides sales support and platform tours through its contact page. |
Plans
AfterShip Returns
- Essentials$16 a month
- Premium$99 a month
- EnterprisePriced on request
In their own words
AfterShip Returns
AfterShip Returns has no write-up on Specifiction yet; its figures are above.
parcelLab Returns
parcelLab Returns has no write-up on Specifiction yet; its figures are above.