AfterShip Returns
aftership.com
Spec sheet
- Purpose
- AfterShip Returns automates returns and exchanges to reduce returns-related costs and retain revenue.Read 8 Oct 2026 · aftership.com
- API
- Returns API and webhooks support integrations with order, transport, and warehouse management systems.Read 8 Oct 2026 · aftership.com
- Integrations
- The product page names Shopify, BigCommerce, WooCommerce, Gorgias, Klaviyo, ShipBob, and ShipHero among its integrations.Read 8 Oct 2026 · aftership.com
- Security
- AfterShip says its security and privacy controls are verified in a SOC 2 Type II report.Read 8 Oct 2026 · aftership.com
- Support
- The Enterprise plan includes dedicated onboarding and a Customer Success Manager, plus contractual uptime and response-time SLAs.Read 8 Oct 2026 · aftership.com
- Founded
- 2012Read 28 Sep 2026 · aftership.com
- Customer experience
- Merchants can provide a branded returns page, multilingual status notifications, and gift-return requests.Read 8 Oct 2026 · aftership.com
- Exchanges
- It supports refunds, exchanges, store-credit incentives, and partial returns from bundled purchases.Read 8 Oct 2026 · aftership.com
- Fraud prevention
- Automated workflows can flag returns fraud using shopper return frequency and package-weight discrepancies.Read 8 Oct 2026 · aftership.com
- Free trial
- The Shopify App Store listing states that Essentials and Premium include a 7-day free trial.Read 8 Oct 2026 · apps.shopify.com
- Hosting and monitoring
- AfterShip says its services are hosted on Google Cloud Platform and Amazon Web Services in the United States, with 24/7 security monitoring and incident response.Read 8 Oct 2026 · aftership.com
- Intended customers
- The listed plans are aimed at growing stores with fewer than 100 monthly returns, established brands with 100–400, and global brands with 400 or more.Read 8 Oct 2026 · aftership.com
- Labels and tracking
- The product generates return labels and tracks return shipments in its portal; the page says it supports 72 carriers for label generation.Read 8 Oct 2026 · aftership.com
- Returns automation
- Policy rules can control eligibility, return windows, reasons, shipment methods, approvals, and routing.Read 8 Oct 2026 · aftership.com
Plans and prices
Essentials $16 a month from $16 /month Growing stores · <100 returns per month · Up to 3 carrier accounts Read 8 Oct 2026 · aftership.com
Premium $99 a month from $99 /month Established brands · 100–400 returns per month · Up to 5 carrier accounts Read 8 Oct 2026 · aftership.com
Enterprise Priced on request Custom Global brands · 400+ returns per month Read 8 Oct 2026 · aftership.com
Where Specifiction places it
- Returns Management Software#2 of 298.3
- Parcel Management Software#8 of 348.3