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SPECIFICTION
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AfterShip Returns

aftership.com

From $16/mo Free trial WebAPI

Spec sheet

Purpose
AfterShip Returns automates returns and exchanges to reduce returns-related costs and retain revenue.Read 8 Oct 2026 · aftership.com
API
Returns API and webhooks support integrations with order, transport, and warehouse management systems.Read 8 Oct 2026 · aftership.com
Integrations
The product page names Shopify, BigCommerce, WooCommerce, Gorgias, Klaviyo, ShipBob, and ShipHero among its integrations.Read 8 Oct 2026 · aftership.com
Security
AfterShip says its security and privacy controls are verified in a SOC 2 Type II report.Read 8 Oct 2026 · aftership.com
Support
The Enterprise plan includes dedicated onboarding and a Customer Success Manager, plus contractual uptime and response-time SLAs.Read 8 Oct 2026 · aftership.com
Founded
2012Read 28 Sep 2026 · aftership.com
Customer experience
Merchants can provide a branded returns page, multilingual status notifications, and gift-return requests.Read 8 Oct 2026 · aftership.com
Exchanges
It supports refunds, exchanges, store-credit incentives, and partial returns from bundled purchases.Read 8 Oct 2026 · aftership.com
Fraud prevention
Automated workflows can flag returns fraud using shopper return frequency and package-weight discrepancies.Read 8 Oct 2026 · aftership.com
Free trial
The Shopify App Store listing states that Essentials and Premium include a 7-day free trial.Read 8 Oct 2026 · apps.shopify.com
Hosting and monitoring
AfterShip says its services are hosted on Google Cloud Platform and Amazon Web Services in the United States, with 24/7 security monitoring and incident response.Read 8 Oct 2026 · aftership.com
Intended customers
The listed plans are aimed at growing stores with fewer than 100 monthly returns, established brands with 100–400, and global brands with 400 or more.Read 8 Oct 2026 · aftership.com
Labels and tracking
The product generates return labels and tracks return shipments in its portal; the page says it supports 72 carriers for label generation.Read 8 Oct 2026 · aftership.com
Returns automation
Policy rules can control eligibility, return windows, reasons, shipment methods, approvals, and routing.Read 8 Oct 2026 · aftership.com

Plans and prices

Essentials $16 a month from $16 /month Growing stores · <100 returns per month · Up to 3 carrier accounts Read 8 Oct 2026 · aftership.com
Premium $99 a month from $99 /month Established brands · 100–400 returns per month · Up to 5 carrier accounts Read 8 Oct 2026 · aftership.com
Enterprise Priced on request Custom Global brands · 400+ returns per month Read 8 Oct 2026 · aftership.com

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