AfterShip Returns vs Loop Returns
AfterShip Returns
aftership.com
Loop Returns
loopreturns.comSide by side
| Figure | AfterShip Returns | Loop Returns |
|---|---|---|
| Price from | $16/mo | $155/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 3 |
| Spec score · Returns Management Software | 8.3 (#2) | 8.2 (#3) |
| Founded | 2012 | 2017 |
| Fraud prevention | Automated workflows can flag returns fraud using shopper return frequency and package-weight discrepancies. | Loop Intelligence scans returns for abnormal behavior and alerts teams to assess potential fraud. |
| Integrations | The product page names Shopify, BigCommerce, WooCommerce, Gorgias, Klaviyo, ShipBob, and ShipHero among its integrations. | Loop says it integrates with 120+ Shopify apps, including Klaviyo, Gorgias, and Attentive. |
| Security | AfterShip says its security and privacy controls are verified in a SOC 2 Type II report. | Loop describes itself as SOC 2 certified and says stored data is AES-256 encrypted at rest. |
| Support | The Enterprise plan includes dedicated onboarding and a Customer Success Manager, plus contractual uptime and response-time SLAs. | Loop advertises 24/5 support, an average response time under two hours, and a 99.9% uptime guarantee. |
Plans
AfterShip Returns
- Essentials$16 a month
- Premium$99 a month
- EnterprisePriced on request
In their own words
AfterShip Returns
AfterShip Returns has no write-up on Specifiction yet; its figures are above.
Loop Returns
Loop Returns is a self-service portal for automating ecommerce returns, from applying a brand’s policies through resolving a return. Brands can set rules by region, warehouse, and product, then present exchanges or incentives as alternatives to refunds. Loop Intelligence flags unusual return activity for teams to assess for possible fraud. Shipping options include global carrier integrations, point-of-sale drop-off, and box-free returns through partners such as Happy Returns. Loop lists integrations with 120+ Shopify apps, including Klaviyo, Gorgias, and Attentive, and provides API and webhook connections for return data in third-party systems. The service supports web and API use. A free Checkout+ plan is listed; Essential starts at $155 a month, and Advanced at $340 a month. Loop describes itself as SOC 2 certified, says stored data is encrypted at rest with AES-256, and says its practices adhere to regulations including GDPR and CCPA. It advertises 24/5 support, an average response time under two hours, and a 99.9% uptime guarantee.