Returnless
returnless.com
Spec sheet
- Purpose
- Returnless is a returns management platform for e-commerce businesses that manages the process from return request through analytics.Read 7 Oct 2026 · returnless.com
- API
- The pricing comparison lists REST API and webhooks among the platform integrations.Read 7 Oct 2026 · returnless.com
- Integrations
- Returnless says it offers over 50 integrations across e-commerce platforms, marketplaces, ERP, shipping, WMS, carriers, customer service, connectors, and analytics tools.Read 7 Oct 2026 · returnless.com
- Support
- The pricing comparison lists chat, email, and video calls, plus onboarding, as support options.Read 7 Oct 2026 · returnless.com
- Headquarters
- Eindhoven, NetherlandsRead 28 Sep 2026 · returnless.com
- Founded
- 2018Read 28 Sep 2026 · returnless.com
- Analytics and automation
- The Automate plan adds analytics and automations, and the pricing page recommends it for mid-market businesses ready to scale.Read 7 Oct 2026 · returnless.com
- Billing limits
- Subscription fees depend on monthly return volume; monthly plans can be changed at the start of a new month, while annual plans can be downgraded after the subscription period ends.Read 7 Oct 2026 · returnless.com
- Company background
- Returnless says it was founded in 2018 by Marijn Prijs and Chris Boer.Read 7 Oct 2026 · returnless.com
- Onboarding
- Returnless says its onboarding team helps customers learn the platform and with initial setup, and support is available from within the platform.Read 7 Oct 2026 · returnless.com
- Refund alternatives
- Merchants can offer coupon codes with store credit as an alternative resolution to returns.Read 7 Oct 2026 · returnless.com
- Return form
- Its customizable digital return form supports branded designs, custom questions, dynamic follow-ups, and photo uploads.Read 7 Oct 2026 · returnless.com
- Return overview
- The return panel collects returns from different sources and provides teams with information to manage, review, and process them.Read 7 Oct 2026 · returnless.com
- Return rules
- Return rules can trigger actions such as offering paid or free labels, rejecting requests, updating statuses, or forwarding requests to customer service.Read 7 Oct 2026 · returnless.com
- Security and compliance
- Returnless's Trust Center lists ISO 27001:2022 and GDPR and describes encryption in transit and at rest and strict access controls.Read 7 Oct 2026 · compliance.returnless.com
- Shopify compatibility
- The Shopify integration supports order lookup, return creation, refunds, store credit, coupons, and gift cards; the maker says Shopify Basic is not supported.Read 7 Oct 2026 · returnless.com
- Trial conditions
- The free trial provides access to all features in test mode, and the pricing page says no credit card is required; it does not state a trial duration.Read 7 Oct 2026 · returnless.com
Plans and prices
integrate €105 a month €105 / month Rates based on monthly return volume · Integrations & API · Unlimited users · Return forms and return rules · Gatekeeper · Customer tracking page · Exchanges via coupons & gift cards Read 7 Oct 2026 · returnless.com
automate €260 a month €260 / month Rates based on monthly return volume · Everything in Integrate · Analytics · Automations · Payment requests · Video attachments · Remove branding Read 7 Oct 2026 · returnless.com
accelerate €599 a month €599 / month Rates based on monthly return volume · Custom pay-as-you-go subscription · Everything in Automate · Optional headless · Dedicated Customer Success Manager Read 7 Oct 2026 · returnless.com
Where Specifiction places it
- Returns Management Software#9 of 297.9