AfterShip Returns vs Return Rabbit
AfterShip Returns
aftership.comReturn Rabbit
returnrabbit.comSide by side
| Figure | AfterShip Returns | Return Rabbit |
|---|---|---|
| Price from | $16/mo | $200/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | — |
| Plans published | 3 | 4 |
| Spec score · Returns Management Software | 8.3 (#2) | 7.3 (#24) |
| Exchanges | It supports refunds, exchanges, store-credit incentives, and partial returns from bundled purchases. | Exchange options include full catalog exchanges, instant exchanges, bonus credit, and discount carry forward. |
| Integrations | The product page names Shopify, BigCommerce, WooCommerce, Gorgias, Klaviyo, ShipBob, and ShipHero among its integrations. | Listed integrations include ShipStation, ShipStation API, ShipHero, Shippo, Pitney Bowes, Whiplash, Recharge Payments, and Gorgias. |
| Security | AfterShip says its security and privacy controls are verified in a SOC 2 Type II report. | The opened maker pages link to a Privacy Policy and Terms of Service but do not state a security certification or compliance standard. |
| Support | The Enterprise plan includes dedicated onboarding and a Customer Success Manager, plus contractual uptime and response-time SLAs. | The contact page offers account help and answers to common questions through its Help Center. |
Plans
AfterShip Returns
- Essentials$16 a month
- Premium$99 a month
- EnterprisePriced on request
Return Rabbit
- Startup$200 a month
- Growth$400 a month
- Market Leader$515 a month
- Free PlanPrice not published
In their own words
AfterShip Returns
AfterShip Returns has no write-up on Specifiction yet; its figures are above.
Return Rabbit
Return Rabbit is a returns management platform for Shopify brands. Its self-service portal guides customers through return steps without requiring a support ticket, while merchants can set rules to approve, reject, or flag returns and exchanges. Exchange options include full-catalog and instant exchanges, bonus credit, and carried-forward discounts. Customers can choose QR-code drop-off without a label or packaging, scheduled pickup, in-store returns, or a carrier they select. The dashboard provides real-time revenue and performance data, product insights, and downloadable or scheduled reports. Listed integrations include ShipStation, ShipStation API, ShipHero, Shippo, Pitney Bowes, Whiplash, Recharge Payments, and Gorgias. Return Rabbit says setup takes less than 48 hours after signup or Shopify App Store installation, and its pricing page describes white-glove installation and setup. The free plan lists unlimited returns, all features, and discounted shipping rates, with no price stated. Startup costs $200 a month billed annually and lists 1,200 annual returns; Growth costs $400 a month billed annually and lists 6,000; Market Leader costs $515 a month billed annually and lists 12,000. Paid plans include a 10-day free trial.