AfterShip Tracking vs ShipHawk
AfterShip Tracking
aftership.comShipHawk
shiphawk.comSide by side
| Figure | AfterShip Tracking | ShipHawk |
|---|---|---|
| Price from | $29/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 5 | 1 |
| Spec score · Shipping Software | 9.3 (#2) | 7.8 (#13) |
| Spec score · Order Tracking Software | 9.4 (#2) | 7.8 (#14) |
| Analytics | Reporting covers shipment volume, processing and transit times, exceptions, on-time rates, tracking-page visits, click-through rates, and reviews. | Shipping tools include custom reporting, real-time fulfillment data, tracking, shipping documents, and cost accrual. |
| Founded | 2012 | ShipHawk says it was founded on October 16, 2012. |
| Integrations | Official integration listings include Shopify, Salesforce Commerce Cloud, Magento 2, BigCommerce, Amazon Seller Central, Klaviyo, Attentive, Gorgias, Yotpo, and ShipBob. | ShipHawk lists ERP integrations for NetSuite, Acumatica, Infor, Microsoft Dynamics, Sage, and SAP, and says it can integrate with any ERP through direct integration, middleware, or API. |
| Security | AfterShip states GDPR compliance, SOC 2 Type II audited controls, CIS Benchmarks alignment, and ISO 27001 certification. | Its terms state that it maintains administrative, physical, and technical safeguards for customer data and will notify customers of a confirmed security breach within 72 hours. |
| Support | GetApp reports 4.9 out of 5 for customer support and recurring praise for prompt, knowledgeable help through chat, calls, and screen sharing. | The technical support program includes operational assistance, platform administration support, access to a ticketing system, documentation, release notes, and remote training. |
Plans
AfterShip Tracking
- FreeFree
- FreeFree
- Essentials$29 a month
- Premium$59 a month
- EnterprisePriced on request
In their own words
AfterShip Tracking
AfterShip Tracking gives businesses tools to track orders and shipments, review delivery performance, and monitor exceptions and delivery metrics. The service connects to more than 2,000 carriers through one integration. Tracking updates are available through webhooks, with API updates described as arriving in around 60 minutes or less. Essentials includes email and SMS alerts for shipment milestones and estimated-delivery-date changes. All listed tiers provide a branded tracking page; Premium and Enterprise add custom layouts, styles, and domains, as well as AI-powered estimated delivery dates and product recommendations on tracking pages. Integrations include Shopify, Salesforce Commerce Cloud, Magento 2, Klaviyo, Gorgias, BigCommerce, eBay, Amazon Seller Central, NetSuite, and WooCommerce. The service is available on Android, iOS, and web, with an API platform option. Essentials costs $29 a month, and Premium costs $59 a month; both list 6,000 shipments per year. Enterprise pricing is custom and not listed.