AfterShip Tracking vs ShipRobot
AfterShip Tracking
aftership.comShipRobot
shiprobot.comSide by side
| Figure | AfterShip Tracking | ShipRobot |
|---|---|---|
| Price from | $29/mo | $8/mo |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 5 | 4 |
| Spec score · Shipping Software | 9.3 (#2) | 7.3 (#27) |
| Integrations | Official integration listings include Shopify, Salesforce Commerce Cloud, Magento 2, BigCommerce, Amazon Seller Central, Klaviyo, Attentive, Gorgias, Yotpo, and ShipBob. | Listed sales channels and platforms include Big Cartel, Shopify, Weebly, Ecwid, Amazon, Stripe, Squarespace, Etsy, PayPal, Storenvy, WooCommerce, MoonClerk, Helium, Blinksale, ClickFunnels, BigCommerce, and WordPress.org. |
| Purpose | AfterShip Tracking provides proactive shipment tracking intended to reduce WISMO tickets and optimize delivery performance. | ShipRobot is a web-based software service for online merchants that streamlines order fulfillment and shipping. |
| Security | AfterShip states GDPR compliance, SOC 2 Type II audited controls, CIS Benchmarks alignment, and ISO 27001 certification. | The privacy policy says it uses technical, organizational, and administrative security measures and protects accounts with passwords. |
| Support | GetApp reports 4.9 out of 5 for customer support and recurring praise for prompt, knowledgeable help through chat, calls, and screen sharing. | The pricing page lists email support for every plan, and the features page says support includes a dedicated engineer. |
Plans
AfterShip Tracking
- FreeFree
- FreeFree
- Essentials$29 a month
- Premium$59 a month
- EnterprisePriced on request
ShipRobot
- Basic$8 a month
- Plus$30 a month
- Unlimited$99 a month
- FreePrice not published
In their own words
AfterShip Tracking
AfterShip Tracking gives businesses tools to track orders and shipments, review delivery performance, and monitor exceptions and delivery metrics. The service connects to more than 2,000 carriers through one integration. Tracking updates are available through webhooks, with API updates described as arriving in around 60 minutes or less. Essentials includes email and SMS alerts for shipment milestones and estimated-delivery-date changes. All listed tiers provide a branded tracking page; Premium and Enterprise add custom layouts, styles, and domains, as well as AI-powered estimated delivery dates and product recommendations on tracking pages. Integrations include Shopify, Salesforce Commerce Cloud, Magento 2, Klaviyo, Gorgias, BigCommerce, eBay, Amazon Seller Central, NetSuite, and WooCommerce. The service is available on Android, iOS, and web, with an API platform option. Essentials costs $29 a month, and Premium costs $59 a month; both list 6,000 shipments per year. Enterprise pricing is custom and not listed.
ShipRobot
ShipRobot is a web and API service for online merchants that coordinates order fulfillment and shipping. It synchronizes unshipped orders from multiple sales channels in real time, compares carrier rates, and creates domestic or international labels individually or in batches. Supported carriers are UPS, Canada Post, FedEx, USPS through Endicia, and Swiss Post. After fulfillment, it can update order statuses and email tracking numbers to customers. Other tools include return labels, label reprints, shipment tracking, pick lists, customized packing slips, and commercial invoices. Integrations cover sales channels and platforms such as Shopify, Amazon, Etsy, WooCommerce, BigCommerce, WordPress.org, and others. The public REST API can add orders and retrieve shipment data including tracking numbers and label costs. It supports laser and thermal printers, including Dymo LabelWriter 4XL and Zebra printers. Plans include Free with an average of 10 shipments monthly and limited features, Basic at $8 a month, Plus at $30 a month, and Unlimited at $99 a month.