AfterShip Tracking vs ShipStation
AfterShip Tracking
aftership.comShipStation
shipstation.comSide by side
| Figure | AfterShip Tracking | ShipStation |
|---|---|---|
| Price from | $29/mo | $14.99/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 5 | 3 |
| Spec score · Shipping Software | 9.3 (#2) | 7.6 (#20) |
| Founded | 2012 | 2011 |
| Integrations | Official integration listings include Shopify, Salesforce Commerce Cloud, Magento 2, BigCommerce, Amazon Seller Central, Klaviyo, Attentive, Gorgias, Yotpo, and ShipBob. | Listed store and marketplace integrations include Shopify, WooCommerce, BigCommerce, Amazon, Walmart, Etsy, and TikTok Shop. |
| Purpose | AfterShip Tracking provides proactive shipment tracking intended to reduce WISMO tickets and optimize delivery performance. | ShipStation is shipping software for managing ecommerce fulfillment, carriers, automations, and shipping discounts in one platform. |
| Security | AfterShip states GDPR compliance, SOC 2 Type II audited controls, CIS Benchmarks alignment, and ISO 27001 certification. | ShipStation says it uses TLS to encrypt request and response data. |
| Support | GetApp reports 4.9 out of 5 for customer support and recurring praise for prompt, knowledgeable help through chat, calls, and screen sharing. | The pricing page lists phone support with Standard, while the homepage advertises 24x7 support and dedicated onboarding guidance for enterprise customers. |
Plans
AfterShip Tracking
- FreeFree
- FreeFree
- Essentials$29 a month
- Premium$59 a month
- EnterprisePriced on request
In their own words
AfterShip Tracking
AfterShip Tracking gives businesses tools to track orders and shipments, review delivery performance, and monitor exceptions and delivery metrics. The service connects to more than 2,000 carriers through one integration. Tracking updates are available through webhooks, with API updates described as arriving in around 60 minutes or less. Essentials includes email and SMS alerts for shipment milestones and estimated-delivery-date changes. All listed tiers provide a branded tracking page; Premium and Enterprise add custom layouts, styles, and domains, as well as AI-powered estimated delivery dates and product recommendations on tracking pages. Integrations include Shopify, Salesforce Commerce Cloud, Magento 2, Klaviyo, Gorgias, BigCommerce, eBay, Amazon Seller Central, NetSuite, and WooCommerce. The service is available on Android, iOS, and web, with an API platform option. Essentials costs $29 a month, and Premium costs $59 a month; both list 6,000 shipments per year. Enterprise pricing is custom and not listed.
ShipStation
ShipStation has no write-up on Specifiction yet; its figures are above.